Excellent is one word that sums up our stay. Right from the location to the staff to the rooms to the food. Peaceful location within the city, yet seems miles away from it. The trek organised by the hotel is truly worth it and a must do. The meals are excellent…multi course meals with different cuisines. Staff is very helpful and forever smiling. Rooms are pretty well designed. Overall the property has small design touches which truly delight. Perfect weekend retreat. The live music on Saturday nights was a great experience…the singer was excellent. Highly recommend. Will return for sure.
Poor noise isolation between the rooms. Neighbours room was blaring music and singing late into the night. First call to Reception resulted in no action being taken. Second call 15 min later made with an irate tone resulted in staff visiting and the noise being reduced. During check out, reception tried to get the Manager to come and apologize, but Manager asked instead how much the customer paid for the room and declined to come out, instead leaving reception to respond to complaints. Pathetic and unsympathetic behavior by the Manager.
The hotel was alright but I think for the price, it should have provided more. The rooms are ok but not great. I might try another hotel the next round. The views are not bad if you stay on a high floor.
Posted on Aug 31, 2024|Urban, Suite, 1 King, Courtyard View
JefferyNg
This hotel is close to factory area but there are restaurants and convenience store at the downstairs. The Aircond in the room is not consistent and toilet cleaning can be improve especially the basin. Breakfast is good.
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Price per night from:€97
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