Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 17, 2025|Japanese/Western-Style Room With Garden & Open-Air Bath (2 Beds, Ginryu Type, Main Building)
Guest UserExcellent staff, location and facilities. We enjoyed the food and the private hot tub on our balcony. All of the staff were very friendly, and went above and beyond with any request.
Just avoid getting a massage. The masseuse was horrible. She had my wife keep her robe on and then covered her with towels before roughly rubbing her. She ended up with rug burns on her feet and a kinked neck. If you can avoid that disaster you will have a wonderful time here.
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Price per night from:JPY 67,633
Posted on Apr 26, 2026
Guest User
We stayed three nights in a room that included a circulating hot spring tub and buffet breakfast and buffet dinner. Staff in all areas were attentive, friendly and courteous. We chose to have buffet dinner instead of Kaiseki or course dinner as those usually include food we do not eat or prefer and don’t want to waste. The buffet had a large variety to select from which was appreciated.
Various public hot springs in multiple areas of hotel were also available. It was a little distant to major tourist attractions via somewhat inconvenient public transportation which wasted some time but overall was a great stay.
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Price per night from:JPY 38,822
Posted on Nov 1, 2025
Guest User
My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.
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Price per night from:JPY 23,607
Posted on Feb 21, 2025
k chan freefai
Beautiful environment! The hot spring scenery is beautiful! But the location is too remote from Narita Airport until almost five to six hours! The room is good and the water pressure in the large bath is extremely low, and the quality of the staff seems to be the trainee in the training! I will never recommend the quality of food! There is also a canopy leaking on the road from the lobby restaurant to the room. Four to five people have fallen low in a day! It is very dangerous to have not improved! The overall staff response is very poor!
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Price per night from:JPY 9,471
Posted on Jun 19, 2026
Anonymous User
We especially liked the warm welcome when we arrived. We were greeted, shown around, taken to our room, and everything was explained to us, which made check-in very easy and comfortable.
The public onsens aren't very big, but they never felt crowded while we were there. There are also some beautiful places to walk nearby.
Both dinner and breakfast were excellent.
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Price per night from:JPY 22,576
Posted on Feb 24, 2026
Guest User
I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.
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Price per night from:JPY 11,933
Posted on May 15, 2026
Anonymous UserThis motel provides a fantastic, home-like, and comfortable experience with excellent in-room amenities like a washing machine, artificial hot spring bath, rice cooker, and induction cooker. The location is convenient with nearby 7-11 access, making it worth the stay. However, the check-in process is inefficient due to tablet-only registration for all guests, a challenging remote operator, and a lack of elevators.
This is a great, affordable choice for travellers looking for a ”home away from home” experience in Japan. If the management improves the digital check-in procedure and provides better on-site support, this would be a perfect stay.
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Price per night from:JPY 13,011
Posted on Sep 8, 2025|Japanese-Style Double Room with Private Open-Air Bath (Raised Tatami Area & Futons) Non Smoking
Guest UserAs mentioned in other reviews, both breakfast and dinner were a bit underwhelming. For dinner, I ordered the 100% beef hamburger and Mexican salad. The salad was delicious, and the burger was wonderfully meaty. Breakfast consisted of scrambled eggs, ham and sausage, salad, and yogurt. The sesame bread was delicious. However, the coffee was lukewarm and undrinkable.
The public bath felt quite small; it gets crowded quickly with just five people. A group of seniors had monopolized it, chatting loudly, so I just quickly washed up, spent about 5 minutes in the outdoor bath, and left. Such a pity! With no other option, I was able to relax in the private bath on the balcony, enjoying the hazy moonlight. The shuttle bus service was convenient.
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Price per night from:JPY 11,440
Posted on Nov 18, 2024
Saki
About a year ago
When I stayed here, the Sri Lankan woman who helped me remembered me ✨
Thank you so much for taking my circumstances into consideration and helping me ✨
The tranquility of Oku-Nikko suits me perfectly ✨
I will stay here again
Thank you very much ✨
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Price per night from:JPY 9,190
Posted on Apr 21, 2025|Double Room
Yong Chuang TngExcept for the excellent location (nearest to Tobu-Nikko Station and the buses stops to various locations and places of interest, the hotel is badly in need of upgrades for it's rooms, facilities and amenities.
The room I stayed in is big (compared to most hotel rooms in Japan) but the toilet seat cover keeps falling down while using it.
Plenty of cobwebs at corners , especially along the corridor.
The bathroom taps is like a 'makeshift' upgrade shared by basin and bathtub. See photo.
Good thing is that I can see upgrading and renovation taking place but seems like it has been going on for a very long time already.
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Price per night from:JPY 2,438