Best Western Plus Au Cheval Blanc Mulhouse Nord Reviews

The hotel deserves 2 stars. There was a persistent unpleasant smell in the corridors on all floors as well as inside the room. We were accommodated in the second building, which is located across the street from the main one. During the stay we used the hotel wellness area. The area is extremely small and is lacking basic convenience like a change room - for guests, who stay in the second building there is no possibility to change clothes (we were asked to leave clothes on the sunbeds next to the pool) and no fan (this is very important, especially in winter after the sauna, the body is hot, but it was cold outside and one has to go down the street to your room with no bathrobe provided by hotel). The swimming pool and the Jacuzzi were both dirty and unpleasant smell could be felt in all parts of the wellness area. In addition, the refrigerator in the room did not work and is not being connected to electricity by default with the explanation "due to energy saving" I do not recommend this hotel.

We had a great time. The relaxation area with the swimming pool and sauna is a real plus. Breakfast is excellent with lots of choice. I recommend.

The structure is new, excellent cleanliness, but the very rich and high-level breakfast really amazed us Highly recommended

country inn

The room was very nice