Aksari Villa Seminyak by Ini VIE Hospitality

Great hotel with super friendly service. The room was huge and spotless. The jacuzzi and pool were really clean, and that floating breakfast was amazing. Definitely recommend it!

This is our first stay in Seminyak, and the experience has been wonderful overall. While the room does show some signs of use and we had a couple of minor concerns during the first day of our stay, the way the team handled everything truly stood out. The immediacy of their assistance, along with their professionalism and respect, was exceptional and far exceeded expectations. Upon arrival, our room wasn’t quite ready as the team was attending to a minor TV-related matter. They promptly took care of everything, and as a thoughtful gesture, graciously aggred to our late checkout request, which we greatly appreciated. Their willingness to take ownership and go the extra mile reflected a very high standard of hospitality. We were also momentarily disturbed by a lizard sound and were immediately given the option to change rooms. Although this is understandable given Bali’s tropical environment and the villa’s natural concept, the team still took our concern seriously and offered solutions without hesitation. We were also complimented with a floating breakfast, which had been on my bucket list for quite some time. Having breakfast served privately in the room, rather than in a shared dining area, added a thoughtful and personalized touch. The inhouse massage was exceptional, truly relaxing and exceeding expectations. What made this stay particularly memorable was the genuine hospitality shown by the entire team. The manager personally came to our room to offer an apology, which we were sincerely grateful for. This was not merely about service recovery, but about sincerity, accountability, and care. A heartfelt thank you to all the staff for making our trip truly special and for proving that outstanding hospitality can still be experienced. Suma was incredibly kind and attentive, and all the other staff were equally amazing.

nice service， so surprising with the bed decoration ~ nice view nice food good location, will come back to here when I visit Bali next time ~

Thank you for the excellent services during our stay, special to Uma who helped us check in, Hendri for in room dining, Adi (breakfast) and Puspa who helped us check out, also Wira for welcoming and make sure everything went well.  Also deliver the personalized service on our special occasion.

The shower doesn’t have hot water. I got bitten a lot by mosquitoes. But The staff were all polite and kind. The room was also clean.