Beatrice Ho
November 27, 2024
Very bad experience. The pool was dirty and the aircon was not cold in the room we were given. Subsequently we asked for another room, initially they said there wasn’t anymore available. Oddly, when we asked for a refund, they said that they had another room. So we went to check out the other villa, it seems slightly better so we just accepted it anyway. After walking around in the room, we realised it’s very dirty, so we cleaned the floor ourselves with a floor mat…it turned grey... There were many mosquitos in the room and bathroom that we had to buy mosquito repellent to prevent ourselves from getting bitten.