Holiday Villa Beach Resort Cherating Reviews
Holiday Villa Beach Resort Cherating
Lot 1303, Mukim Sungai Karang, Balok, Pahang, 26080, MalaysiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Holiday Villa Beach Resort Cherating Guest Reviews
4.1/5
Very Good
146 review
Verified reviewsLocation4.4
Amenities4.0
Service4.2
Cleanliness3.9
Filter by:
Sort by:
All reviews(146)
Positive reviews(138)
Reviews with photos/video(57)
Awesome stay(65)
Friendly owner(25)
Great swimming pool(24)
Loved the beach(18)
Great location(14)
Tasty food(9)
Perfect for kids(8)
Classy environment(5)
Negative reviews(8)
Shaifuddin Paraman
Sarawak Room
Stayed in Oct 2024
Family
28 review
Very Good
Posted on Oct 27, 2024
Quite old building and outdated furniture. Walking distance to the beach, big pools for children and adults. Just a normal breakfast, with oily roti canai made by Bangladeshi which could not be consumed unless you are a person who loves to eat oily food. Cafe roof beams full of dust which dropped on our foods.
6/9
Response from Property: Dear Shaifuddin Paraman, thank you for sharing your experience with us. We appreciate your feedback regarding the building and furniture. We are delighted to know you enjoyed the proximity to the beach and our spacious pools. We apologize for any inconvenience caused by the breakfast and cleanliness issues in the cafe. Rest assured, we will address these concerns with our team to enhance our services. Your feedback is invaluable to us. Warm regards, The Management
Anonymous User
Deluxe Room
Stayed in Sep 2024
Family
7 review
Very Good
Posted on Oct 12, 2024
Old building and facilities. Breakfast biasa2 je. Main attractions are the pools and the beach. Kids room tak sempat pergi. Tp tu la pool guard strict gila on attire and spoiled our mood huhu. (Adult pool only)
Response from Property: Dear Sir/Madam, Thank you for your review. We apologize for the unsatisfactory experience with pool guards. Guest safety is our priority. We hope to welcome you in the future.
G. Sivaram / General Manager
Mr Sham
Superior Room
Stayed in Sep 2024
Family
18 review
Very Good
Posted on Sep 17, 2024
The first experience before has made me so excited to come here again. Everything remains tidy and clean around the resort. Friendly front desk, employees who helped us well. However, we are quite disappointed due to the condition of the room, which:
1. black moss in the bathroom that is not cleaned perfectly. The type of door is so difficult to get in and out (need to change another type).
2. The bed provided looks lopsided and seems almost broken. Very uncomfortable to sleep.
3. There is no closed path for the villa section provided. It's a bit difficult because it's raining and with small children.
Please make sure the quality of the room is taken care of because the atmosphere here is very beautiful and peaceful. This comment is for improvement from a family that loves cleanliness and comfort.
Response from Property: Dear SHAM, Thank you for choosing Holiday Villa Beach Resort & Spa Cherating again and for sharing your feedback with us. We are delighted to hear that you enjoyed the cleanliness of the resort and the friendly service provided by our front desk team. However, we sincerely apologize for the issues you encountered in your room, specifically the cleanliness and maintenance concerns. Rest assured, we have taken note of your feedback regarding the bathroom condition, the bed comfort, and the convenience of access to the villa section. Your comments will be shared with the relevant teams for necessary improvements. We appreciate your valuable input as we strive to provide a beautiful and peaceful environment for all our guests. We hope to welcome you back soon for an enhanced experience. Warm regards, G. Sivaram / General Manager
Sof The First
Superior Room
Stayed in Sep 2024
Travel with friends
3 review
Outstanding
Posted on Oct 14, 2024
I love this place so much! Its a bit far from the Cherating Beach / Ombok Cafe area but this hotel have access of private beach! They even have a main pool and private pool facing the beach along with bean bags! There's also mini pool waterpark which convenient for family, along with children playroom! The room is so comfortable and nice! Will definitely stay here again!
Feed AMN
Sarawak Room
Stayed in Sep 2024
Couples
2 review
Outstanding
Posted on Oct 1, 2024
The best. Good hospitality. Food area nearby. Really recommended
Response from Property: Dear AMN, thank you for your positive review! We are delighted to hear that you enjoyed our hospitality and the nearby food options. Your recommendation means a lot to us. Looking forward to welcoming you back soon. G. Sivaram / General Manager
El Zeeffrance
Standard Room
Stayed in Jul 2024
Couples
13 review
Very Good
Posted on Jul 19, 2024
All in good condition as expectations, facilities and accommodations all excellent, will repeat again when going back there π―π
6/11
Response from Property: Dear El Zeeffrance, we are delighted to hear that you enjoyed our excellent facilities and accommodations. We look forward to welcoming you back again in the future. Warm regards. G. Sivaram / General Manager
Khairul
Pool Terrace
Stayed in Oct 2024
Family
3 review
Very Good
Posted on Nov 2, 2024
kids friendly, my daughter love it..
Response from Property: Dear Khairul, we are delighted to hear that your daughter enjoyed our kid-friendly facilities. We look forward to welcoming your family back soon. The Management
Ezzaty
Deluxe Room
Stayed in Jul 2024
Family
1 review
Posted on Jul 9, 2024
Arrived at 5pm to check in but need to wait until 6pm due to room not yet ready, few more people waiting in lines to get their room key, front staff just busy doing their own job (dunno what are actually they do) and not give us clear explanation for the delay. Even thought they apologized, unsatisfied with the check in experience here (they should provide some complementary for the guests who needs to wait).
Room cleanliness average, bathroom quite dirty got some stains in sink and toilet bowl.
Waterpark is big enough for kids but not really clean, they should provide easy access for guest to go to pool. They closed most of the gates only have one gate open.
Breakfast are varieties, got a lot of choices. Tasty.
Response from Property: Dear Ezzaty,Thank you for sharing your feedback regarding your recent stay at our Holiday Villa Beach Resort & Spa Cherating. We sincerely apologize for the inconvenience you faced during check-in. Rest assured, we will address this issue with our front staff to ensure a more efficient and transparent process in the future. Regarding the cleanliness of the room and waterpark, we take your comments seriously and will work diligently to enhance these areas. We appreciate your positive feedback on the breakfast variety and taste. Your suggestions are invaluable to us, and we hope to welcome you back for an improved experience.Warm regards,G. Sivaram / General Manager
AskJamie
Standard Room
Stayed in Jun 2024
Couples
4 review
Very Good
Posted on Jun 27, 2024
Pools and most facilities were closed when we arrived (late) and got up early. Access to beach is very convenient and open in the morning. Room is spacious as we were upgraded to Deluxe Room due to availability. Building structure is quite old and needs better maintenance. Towels need to be replaced. However it was still considered well kept. Staff are friendly and can speak good English.
Response from Property: Dear Jamietanll, thank you for sharing your feedback with us. We are delighted to hear that you found our beach access convenient and enjoyed the spacious Deluxe Room. We appreciate your comments about the building structure and maintenance, rest assured that we are continuously working to improve. Your kind words about our friendly staff are truly appreciated. We look forward to welcoming you back for an even better experience. Warm regards, G. Sivaram / General Manager
shahril fakhri
Pool Terrace
Stayed in Nov 2024
Family
1 review
Amazing
Posted on Nov 4, 2024
Nice place & view
6/10
Response from Property: Dear Shahril Fakhri,We are delighted to hear that you enjoyed the nice place and view at our resort. Your kind words are truly appreciated. We look forward to welcoming you back soon.The Management
Acap26
Garden Villa
Stayed in Jun 2024
Family
26 review
Outstanding
Posted on Jul 2, 2024
Breakfast was good, location was near with Kemaman, pool and facilities are in good condition
Response from Property: Dear Acap26, thank you for your positive review. We are pleased to hear that you enjoyed our breakfast, convenient location, and well-maintained pool and facilities. We look forward to welcoming you back soon. G. Sivaram / General Manager
Hanny
Superior Room
Stayed in Jul 2024
Family
1 review
Amazing
Posted on Jul 18, 2024
Nice hotel, will definitely come again.. my kids enjoying their stay here
Response from Property: Dear Hanny,Thank you for your positive review! We look forward to welcoming you and your kids back again soon. G. Sivaram / General Manager
Mohd
Sarawak Room
Stayed in Oct 2024
Family
2 review
Posted on Nov 3, 2024
Nice place
Response from Property: Dear Mohd, Thank you for your feedback. We appreciate your kind words about our place. We are here to ensure your stay meets your expectations. Warm regards, The Management
Zaini
Family Suite
Stayed in May 2024
Family
19 review
Amazing
Posted on May 18, 2024
The location of this hotel is excellent by the beach. The surrounding atmosphere is also very beautiful and calming. There is also a water play area for children, making it suitable for families. The service is also good. However, there are two issues: the furniture in the room is too old, and there are sand flies on the beach.
6/8
Response from Property: Dear Zaini, thank you for sharing your feedback. We are delighted to hear that you enjoyed our excellent beachfront location and the beautiful surroundings. It's great to know that you found our service good and the water play area suitable for families. We appreciate your comments regarding the room furniture and the issue with sand flies on the beach. Rest assured, we will address these concerns accordingly. G. Sivaram / General Manager
Nurul. A
Deluxe Room
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 4, 2024
Perfect stay for those travel with kids. We enjoy the beach and kids love the renovated pool. My suggestion is to put some new ideas for the entrance. People will underrated this hotel at the first sight
Response from Property: Dear Puan, thank you for sharing your positive experience with us. We are delighted to hear that you and your kids enjoyed the beach and our renovated pool. Your suggestion regarding the entrance is duly noted. We look forward to welcoming you back soon. G. Sivaram / General Manager