The Bannville Hotel

Comfortable room Good food

I really wanted to like this place but left very disappointed after a 3 night stay. My "executive suite" was a LONG way from being anything of the sort! Uncomfortable bed (2 singles pushed together does NOT make a King!) small tv badly fitted to wall, very basic coffee facilities, very little decoration in room, no "Do not disturb" signs but as there was no handle on the outside of the door, there wasn't anywhere to hang it anyway! No phone in room to contact reception. Bathroom was water damaged due to shower curtain on straight pole not being very effective. Shower head was fixed which I hate. Towels thin and far too small. Spiders in the room too! Food in bar / restaurant was mostly good but service quite poor. Cutlery was very cheap and very tired and the WI-FI didn't work for the entire duration of my stay. For the price paid, I expected a lot better.

Food just ok - steak very chewy. Service slow - had to seek staff to order food . Bar wasn’t very busy so I cannot understand why staff can’t keep on top of customer service. Bar and reception frequently unattended and customers left waiting for someone to appear . Floor, windowsills and tables grubby - needs a good clean. It’s a pity things have gone downhill as we always used to enjoy coming here.

Lovely friendly and helpful front desk, room was very clean and warm, just needs a little tlc.

Hosted a private party for a 70th birthday party, for 25 people. Lovely tidy private room, great food and service and an outstanding cake. Very reasonably priced too. Thumbs up to all at the Bannville, I'll be back to quote a certain well known actor.

Had the Christmas dinner and I thoughtly enjoyed it..The portion was good and it was presented well..Also it was hot as occasionally I have experienced the meal not hot enough in other venues.(like my dinner hot).. Definitely a place to go to for a nice meal..Also I go on Sunday for the carvery which is delicious and a brilliant portion..You will not come out of here wanting a burger hint!! as with some places when you are still hungry after the meal

Spent a lovely couple of nights in the hotel. Visiting for a family event which was catered for in the hotel. Very spacious family room and the staff were excellent.

Nice staff, rooms are getting tired and are in need of refurbishment. The corridors have been freshly painted, so they may well be in the process of refurbishment. Busy restraunt, although no issues getting a seat. Food is very nice and well presented.

This hotel is in serious need of an upgrade and refurb. Very old and dated product and made for a very uncomfortable night’s sleep. Got into bed very late and literally fell onto a sunken mattress with springs twanging underneath my back. The bedroom was not the cleanest and furniture looked as if dated back to the 70’s. Breakfast experience also lacking with cutlery, plates, cups and bowls all laid out on two small trolleys. Difficult to reach items on low shelf and had to get down to floor level to reach them. All this hotel needs is a little TLC and someone to love it enough to make it excellent.