Hard Rock Hotel Desaru Coast Reviews

Your welcome drink was also so nice, and I appreciate early check also. Even though the facility and breakfast are not best , we was generally having great time due to your kind service.

Cleaningless Acceptable but can be much better. Perhaps it due to peak season hence most is not done properly. During my stay, the power tripped twice which is quite horrible. Location Quite good. Within 15mins drive have quite many nice seafood. Can access to beach within 10mins walk too. Service They double charged tourism tax and sales service charge despite paid in trip.com. Luckily my relative is sharp enough to notice else we would had to double paid it. Informed them the day previously, they say will handle but till check out not yet done and have to inform again. Waterpark Peak season price is on a much higher side compared to others in went. Not much rides and the lazy river is dirty filled with many dead leaves and flowers. Ride queue still acceptable. Life guard unsure of schedule of large wave and wasted so much of our time for the bigger wave. Much more information should be provided without us asking. Do consider placing a large clock so we can have a look on the timing since most not wearing watch or bringing phone. Need much more proper maintenance on the wave pool due to bad wear and tear. Breakfast Need much more improvement on the food selection. Its more like a 4 star standard compared to 5 star.

Overall was ok except that I saw alot of dust at the sides of the bed and bottom had a bunch or hair with dust?! Think I saw similar review before. No bath tub except for suite room. They have a nice gym, cafe milkshake was good. With giant chess set and Jenga, football…small water play area, mini playground, pillow menu with max 2 per room. Tv comes with free movie on demand. So it’s good they have a cafe since there is no minimart. You need to drive 10-15mins away if you need from Town, no shuttle bus. The elephant and butterfly cafe has good food and great staff!

Good atmosphere and relatively near the beach, free rides are given to Westin Hotel for direct access to Desaru Beach. Very good stay and staff were very friendly.

The hotel is attached to water park and they provides kids club in the hotel. The room is super comfy and the bed is big enough to share with a kids.

It was a very pleasant stay. We enjoyed the service and it’s great that the hotel is just next to the waterpark. Staff are very friendly

Overall is good. Very convenient location to access water park. Just hotel room furniture looks a bit old, not well maintained so good. And if you driving, there is no underground parking.

Large room with comfortable beds, a good hotel to relax and enjoy good breakfast ,services staffs were friendly

Amazing and had a fantastic experience! The facilities were top-notch, with everything we needed for a comfortable stay. The kids loved the play area (roxity kids). The staff was incredibly friendly and welcoming. The breakfast was delicious and had a great variety. Perfect for a family getaway!

Perfect stay, friendly staff. Staff very fluent with english as well

Good location. Nice resort feel entrance. Breakfast is too crowded.

Hotel clean,staff friendly ，rock live band👍 Free buggy service to Westin beach ~Recommend to stay 👍

Enjoyed the hotel stay . My kids have fun a lot . Nice beach and clean environment .5 star service

The first thing I spot in the room is web! The whole room is pretty dusty. Beach is shared with Westin and you will need to walk to the beach. Service was good but cleanliness needs to be improved. Food quality is not as expectedly