Amaroossa Hotel Bandung Indonesia

4 star hotel but not well maintained. The room is quite spacious, but the lighting is dim. I had to ask for towels and tissues before they came. The bathroom mat was torn, the towel hanger was broken, the wardrobe door hinges were about to come off. But the breakfast was quite good and varied. The hotel needs maintenance

Our family stayed at Hotel Amaroossa Bandung over the weekend with a fairly good experience overall, but there are several things that need to be considered to improve the quality of service and guest comfort. (Compliments) - Delicious Breakfast: The breakfast choices are quite varied and taste good. They even provide instant noodles which is quite helpful for guests looking for a quick and tasty option. - Friendly Employees: The hotel staff are very friendly, especially the security guards who are friendlier than the receptionists. They give a positive and helpful impression. - Kids-Friendly Swimming Pool: The swimming pool is perfect for children, with a large area and a mini waterfall that adds to the beauty of the atmosphere. - Adequate Room Facilities: The room is quite spacious with cold AC and fast Wifi. The room atmosphere is comfortable although there are some minor shortcomings. - Parking Facilities: Given the limited parking, the hotel provides valet which is very helpful in terms of car parking. (Improvements) - Room Cleanliness: I found many small ants on the TV table, work desk, and coffee tea maker shelf, even though there was no food there. This is very disturbing to the comfort during the stay. - Incomplete Room Facilities: When checking in to room 219, I did not find a bath mat. After asking twice, finally a bath mat was sent, but there was no apology or explanation. - Bathroom Cleanliness: The bathroom floor was very dirty with lots of hair from previous guests. In addition, water stagnated in front of the bathroom door which made the bathroom conditions uncomfortable. - Condition of Furniture and Facilities: The carpet in the room was very dusty and smelled damp, it seemed not well maintained. The wallpaper was damaged. - The bed sheets were also found to have hair from previous guests, and the pillows were very dirty, brown-yellow, and flat and smelled of sweat. - The standing lamp in my room also could not be turned on. - Sports Facilities: The fitness center has several broken equipment, such as treadmills and weights, which should be repaired immediately so that they can still be used properly. - Condition of the Swimming Pool and Rinse Room: The swimming pool has mossy ceramic grout, giving the impression of being poorly maintained. - In addition, the rinse room is also not in good condition; the door cannot be closed and the floor is dirty with lots of trash. Overall, Hotel Amaroossa Bandung has very good potential with comfortable facilities, especially for families with children. However, this hotel needs more detailed maintenance on the cleanliness and facilities so that guests feel more comfortable. Some problems that I encountered, such as cleanliness and damaged facilities, need to be fixed immediately so that the experience of staying is more satisfying.

clean room good service