Elk + Avenue Hotel Reviews

The front desk service was not professional enough. At first, they said they couldn't find my reservation. When I showed her the reservation form, she said she couldn't read Chinese. I said "I'll show you the reservation number..." After searching for a long time, I finally found it. I didn't expect that she would assign me a loft room. It's not that loft rooms are bad, but because there is no elevator, you have to climb more than ten steps. I have two large suitcases weighing 23 kilograms. The room number is 0289, but it is actually on the third floor. Because there is no elevator to the loft, you have to take the elevator to the second floor, drag your suitcases for a while, reach the stairs, and then climb up by yourself. If you take the hotel elevator to the third floor, you have to walk down the stairs to the next floor to reach the loft. It's really inconvenient! When I checked in, guests from a Chinese tour group had just arrived, and the elevator was also very small and slow. I want to say that this room and service are really not suitable for this price.