Ibis Bengaluru City Centre - An Accor Brand Reviews

Response from Property: Dear Guest, We are truly sorry to hear about your experience during your recent stay. We sincerely apologize for the inconvenience caused by the uncoordinated payment process and the limited amenities in your room. Your feedback regarding our staff's behavior and the pricing of bottled water has been duly noted for further improvement. Please be assured that we will address these issues internally to ensure a more pleasant stay for our guests in the future. We appreciate your valuable feedback and regret that we did not meet your expectations. Thank you for bringing these matters to our attention. Warm Regards, Irfan KHATRYGeneral Manager

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you encountered during your stay. Your comments regarding payment options, toiletries, and pricing have been duly noted, and we assure you that we will address them promptly to enhance the experience for our guests. We truly value your input and hope for the opportunity to regain your trust in the future.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Shree Kristam,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay with us.We have noted your concern and with regards to room and bathroom size, please note as per Ibis brand standard the size across the globe remains same. We understand your concerns regarding the pricing, and we strive to offer competitive rates for our guests. We hope you'll consider staying with us again in the future, and we'll do our best to make your next visit even more enjoyable.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Aqib Rahman,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the inconvenience you experienced with the amenities and the bathroom. Please accept our sincere apologies for falling short of your expectations. Your input is invaluable, and we will address these issues promptly. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable experience.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Saiteja,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the panoramic view from our top floor. It's great to know you had the chance to catch a football match from the comfort of your room. We appreciate your kind words and look forward to welcoming you back for more memorable experiences.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Triphati,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback with us. We are thrilled to hear that our service exceeded your expectations and that you enjoyed our hotel's location.At ibis, we strive to provide exceptional service to our guests, and we are delighted to know that we met your expectations in this regard. Our dedicated team takes great pride in creating memorable experiences for our guests, and your kind words serve as a wonderful motivation for all of us.We are also pleased to hear that our hotel's location was to your liking. We understand the importance of convenience and accessibility, and we carefully select our locations to offer our guests a seamless experience. It is fantastic to know that our location contributed to your overall satisfaction.Your positive feedback is greatly appreciated, and we will be sure to share your kind words with our entire team. Should you have any future travel plans to our area, we would be honored to welcome you back to our hotel and provide you with another exceptional stay.Once again, thank you for choosing ibis. We value your patronage and look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Alister Douglas,Thank you very much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed our service and food during your stay at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our location convenient for exploring the city. We appreciate your kind words and hope to have the pleasure of welcoming you back soon.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Hi,Thank you for the great review of our hotel! We are glad that you had a great experience and hope to see you again very soon.Best Regards, Irfan KHATRY, General Manager

Response from Property: Dear Rafeek,Thank you for your kind words! We're delighted to hear that you had a positive experience during your stay. Your feedback means a lot to us. We hope to have the pleasure of welcoming you back in the future.Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Vincent, We appreciate your feedback. We apologize for any inconvenience caused by the room condition and water pressure. We will address these issues promptly. Thank you for bringing this to our attention. Warm Regards,Irfan KHATRYGeneral Manager

Response from Property: Dear Guest,We are delighted to hear that you had an exceptional experience during your stay with us. Your kind words truly brightened our day. We look forward to welcoming you back for another wonderful stay in the near future.Warm Regards,Irfan KHATRYGeneral Manager