Best Western® Hotels in Bangkok

The hotel was a good choice for our stay. The staff were friendly and the room had everything we needed. It was clean, quiet, and located just a 15-minute walk from Mai Khao beach through the national park. The airplane viewpoint was a highlight. Overall, a great experience.

The hotel is great if you wanted a place to stay a little further out of the City Center. The best part is that it is walking distance to Or Tor Kor Martket (Fruit Market), 7 eleven, Bangsue Junction, Chatuchak Market and Kamphaeng Phet MRT station. A bonus, it is only 15 minutes away from DMK airport. The hotel staff was friendly and accommodating. We were able to check in early after notifying them ahead of time. It’s also brand new, so facilities are all in good conditions. Recommend 👍👍

Spoiler alert - I've had significant problems with Marriott recently. We tried Best Western as much out of desperation as anything, using the BW status match to get Diamond Elite. Conclusion is one word - amazing! I've tried status matches before but they have rarely paid off. The Best Western offer and outcomes though are superb. We were matched immediately to the top tier and were offer a new promotion as soon as we joined. Took it and now have 10,000 points on a roll and just booked our next stay for the end of the month. Try it... it's a great offer! To the hotel... I used to stay on Soi 18 a decade o so ago and had forgotten this little corner of the Sukhumvit area. The world has changed drastically since then but Soi 20 has signs of life and so we were quite happy when we rolled up to the BW Plus @ 20. It is not a big property, there are (very) limited parking options and it doesn't have an onsite catering facility that is open. But... we were upgraded immediately to a suite and those rooms, for the price we paid, would be hard to beat in any property in central Bangkok. Large lounge with a desk; large bathroom - with a bath where I fell asleep one night it was that comfortable! - and double sinks... all the basics there and then the separate bedroom is large and well-appointed. It is not a new property and there were some maintenance issues that needed resolving like some plug sockets not working and no bath plug. But for goodness sake... we paid less than 1500 baht and would have paid three times that (and currently much more, what IS going on with Marriott in Bangkok?) for less facilities along Sukhumvit. The hotel doesn't have F&B but does get a 20% discount at The Deck next door and we had a very decent supper there the second night, good quality food and a broad menu. Compliments also to Kawin, who checked us in the first night and was doing Reception almost single-handedly. No fuss, no bother and very good service. Thank you Kawinm Best Western and we're booked to go back in a couple of weeks time, fingers crossed for that complimentary upgrade (again!). Final message to my friends at Marriott - Best Western are eating your lunch, guys.

I didn't expect to live in this hotel originally, but until I had a bad experience with another hotel, and I had a good stay of Best Western Chatuchak, so I decided it's a good idea to stay in world chain hotel. If I may compare Ratchada with Chatuchak, they are both good but quite different, so depending on what you want. Chatuchak may look like it's further out of center, but the good thing is it's by the major road and right next to MRT station, so very convenient to call for cars. For Ratchada on the other hand, it's inside smaller street, so do expect a 10mins jam for entering or leaving the hotel. However, they are so much to eat around, and laundry just 20 steps away, and I think the room is slightly bigger.....the staff is a bit more interactive in Ratchada as well.

Service is good !! Hotel location is nearby Saint Louis BTS station and walking distance to Silom area (20mins+-). Laundry services is provided too. Staff can communicate well in English and helpful. Room is clean, strong wifi, bed is comfortable, strong air conditioning. The only disadvantage is my room just opposite the hotel utilities room. So a bit noisy in the morning. No toothbrush & toothpaste provided but not a big issue, can easily get from 7-11. Overall experience is good !! Highly recommended.