Swissotel Bangkok Ratchada

Swissotel Bangkok Ratchada Reviews

Swissotel Bangkok Ratchada

204 Ratchadaphisek Rd, Huai Khwang, Bangkok, 10320, ThailandView Hotel Details
Swissotel Bangkok Ratchada
Swissotel Bangkok RatchadaSwissotel Bangkok RatchadaSwissotel Bangkok Ratchada
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Swissotel Bangkok Ratchada Guest Reviews

4.4/5
Very Good
1696 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1696)
Positive reviews(1627)
Reviews with photos/video(410)
Easy to get around(168)
Delicious breakfast(142)
Close to metro(83)
Convenient for shopping(43)
Awesome gym(39)
Luxurious(20)
Delicious buffet(13)
Negative reviews(69)
Guest User
Swiss Deluxe Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 1, 2024
Conveniently located at Huay Kuang mrt station.. 2 stops away from Rama 9 shopping.. not too far to and from airport.. great food for Asians nearby.. breakfast was good spread… good value for money.. Will stay again soon 👍
Response from Property: Dear Valued guest,Thank you very much for taking the time to share a review of your recent stay at the Swissôtel Bangkok Ratchada. I'm pleased to read that you enjoyed your stay, found the hotel's location convenient, and our breakfast was good. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanAssistant Front Office Manager
Guest User
Swiss Deluxe Room
Stayed in Sep 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Sep 9, 2024
The service was very good and the staff is all friendly and helpful.the gym was quite big and the lobby has alot of seats. The nearest mrt is about 2mins walk and there is a 7-11 nearby
Response from Property: Dear Valued guest,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanAssistant Front Office Manager
Jessie Agnes Ng
Swiss Advantage Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Despite we arrived early and checking in is at 3 pm , a beautiful and friendly lady by the name of Ms Beam, greeted with her warm smile. She helped us to do the necessary documents and assuring me that our room will be ready by 2pm . Surprisingly, our room was ready before 3pm. We got a relatively high floor and when we opened the room, we saw a heart nicely decorated with rose petals. Shortly after, the door bell rang and the staff presented us a Happy Anniversary Cake. Really appreciate their kind gestures and efforts. Loved the roses 🌹too. Truly recommended this hotel for those that wanted to be away from the busy shopping area but still accessible by the trains . Only 5 direct stops to Chinatown, which is one of the plus point. I will definitely stay in this hotel on my next BKK trip!
Response from Property: Dear Jessie Agnes Ng,Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Ms. Beam made such a positive impression with her warm hospitality and that we could exceed your expectations by having your room ready early.It’s fantastic to know you enjoyed the anniversary surprise and the rose petal decoration. We take great pride in making special occasions memorable for our guests.We’re also glad you found our location convenient and accessible, with a quick train ride to Chinatown. We look forward to welcoming you back on your next visit to Bangkok!Kind regards, Kornwika SukumanFront office Manager
5818
Swiss Deluxe Room
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Nice and convenient location,very near to hwai Kwang mrt and hwai Kwang night market.Hotel service is very good.insta worthy lobby and restaurants.
6/7
Response from Property: Dear Valued guest,Thank you very much for taking the time to share a review of your recent stay at the Swissôtel Bangkok Ratchada. I'm pleased to read that you enjoyed your stay, found the hotel's location convenient.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanAssistant Front Office Manager
Trip loyalist
Swiss Deluxe Room With 2 Single Beds
Stayed in Aug 2024
Business travelers
19 review
4.2/5
Very Good
Posted on Aug 7, 2024
A five star but dated hotel Huge room with comfortable bed but lack of electrical points. Location a bit far from Sukhumvit but have a 24hrs Chinese restaurant opposite.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're glad you enjoyed the large room and comfortable bed. We appreciate your comments about the electrical points and location; we'll take them into consideration as we plan future updates. It's great to hear that the 24-hour Chinese restaurant across the street was a convenient option for you. We hope to have the opportunity to welcome you back and provide an even better experience.Kind regards,Kornwika SukumanFront Office Manager
Anonymous User
Swiss Deluxe Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jul 26, 2024
it’s a great place with friendly pricing for a 5 star hotel. the staff are great as well with good location as it’s walking distance to the subway. however there’s not much things to do in the area and the nearest supermarket is 10-15 min walk away but overall still worth to stay here
Response from Property: Dear Guest,Thank you for taking the time to share your experience! We’re thrilled to hear that you found our hotel to offer great value for a 5-star stay and that our staff made a positive impression. We’re also pleased that the location, with its proximity to the subway, was convenient for you.Looking forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager
Guest User
Swiss Advantage Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
I love this hotel , my room upgrade to exclusive lounge , fully wine fruit Cafee and super private Suitable to be on business meeting
Response from Property: Dear Guest,Thank you very much for your excellent feedback. We are glad to hear that the overall experience met your expectation.Looking forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager
Richard
Swiss Premier Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Now under Accor, SWissotel is not a new hotel but always love it here at BKK Huay Kwang area, street food, night market & MTR nearby. Hotel is big room space & very 90's feeling. I like it here, except the many noisy Chinese tourist who shouts from the lobby across when they talk. Its Chinese culture for aunties & uncles who cannot control their volume. They hog the breakfast buffet which was otherwise very nice serving of Thai & Intennational buffet. I had a 40sqm room facing the pool and the view with russian swimmers is just a bonus. Rooms are spacious & hotel very well maintained. Great Value for money
Response from Property: Dear Richard, Greetings from Swissôtel Bangkok Ratchada!We are delighted to hear your kind feedback after your departure from our hotel.Thank you very much for taking the time to share your experience following a stay at Swissotel Bangkok Ratchada. It has been our great pleasure having you as our guest. Thank you once again for choosing us, If you need any further assistance, please do not hesitate to contact usBest Regards,Pimmada MusigapanGuest Relations Manager
WangAmanda
Swiss Deluxe Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Close to Hwai Kwang mrt. Hotel staff were very welcoming. Doorman & porter staff were all very helpful and friendly. Look for Mr Tik. Didn't ask for cleaning the entire stay. Just asked for new towels & others. Always stayed in this hotel when I am in town. Sadly now filled with a lot of China loud tourists.
Response from Property: Dear WangAmanda, thank you for rating us with full scores and leaving a detailed comment, your feedbacks definitely the biggest encouragement to our frontline staff, especially to bellman Mr. Tik. Hope to see you again soon. Life is a journey, Live it well. Kenneth Lee Guest Service Manager
Nurysha A Azis
Swiss Premier Room 1 King Bed
Stayed in Jul 2024
Couples
11 review
4.5/5
Great
Posted on Jul 11, 2024
I find the hotel is Abit too far from the city..but it's ok caused it's very near the train station..the room we got is super spacious and clean..thank you hotel staff for arranging honeymoon treats and decor for us..I'm super flattered🥰 Everything was nice..I would like to suggest for hotel f&b to open a halal sections for breakfast buffet as many Muslims traveller staying in the hotel,our food selections Is very limited..thank you. Great job swissotel Bangkok ratchada..hope to see u guys again.
Response from Property: Dear Nurysha A Azis, thank you for choosing Swissotel Bangkok Ratchada to celebrate your wonderful moments. We are glad to hear your comments and concerns, and will definitely find some solutions to serve you better for your next stay with us. See you again soon! Kind regards, Kenneth Lee Guest Service Manager
Guest User
Swiss Deluxe Room
Stayed in Jul 2024
Family
1 review
2.7/5
Posted on Jul 9, 2024
Horrifying experience with a hk guy named kenny.think he is the manager on duty.came to serve me with a pretentious face acting like he wanna help!!did not offer to do anything at all!in fact his face showed obvious signs of unhappiness.is this the level of service swisshotel upholds??forget to mention kenny is in cahoots with a guest service staff named took ta or something.she was obviously very fake and rude to me!!she even ignored me when my room light and aircon were faulty.she thought i was kidding.and i was left stranded with my sick toddler.iwanted to see their gm but hes at germany!!saving grace was a manager named pimmada.top notch service from her to salvage the situation.that was on day 2 already.kudos to all the hard working bell boys also.
Eric Geng
Swiss Premier Room
Stayed in Jul 2024
Business travelers
242 review
5.0/5
Outstanding
Posted on Jul 23, 2024
酒店非常好,the breakfast is very nice, not so many delegations, quite and all in order, good hotel!
Response from Property: Dear Eric Geng,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager
Guest User
Swiss Advantage Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 7, 2024
convenient place next to mrt, and also next to markets, temples, chinatown. Nice breakfast buffet, would be good to offer more vegan choices.
Response from Property: Dear Guest,Thank you for your wonderful feedback regarding your recent stay with us.We are delighted to hear that you enjoyed your time with us and that our breakfast exceeded your expectations. Your satisfaction is our top priority, and it's always a pleasure to know that we have met or exceeded your needs.Thank you for staying with us and we look forward to welcoming you back for another exceptional experience in the near future.Warm regards,Kornwika SukumanFront Office Manager
Guest User
Swiss Premier Room
Stayed in Jul 2024
Couples
10 review
4.0/5
Very Good
Posted on Jul 18, 2024
Rooms ok, beds comfortable. Near train station. Very convenient.
Response from Property: Dear Valued guest,Thank you very much for taking the time to share a review of your recent stay at the Swissôtel Bangkok Ratchada. I'm pleased to read that you enjoyed your stay, found the hotel's location convenient.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager
椰子 Coconut
Swiss Deluxe Room
Stayed in May 2024
Travel with friends
164 review
5.0/5
Outstanding
Posted on May 10, 2024
Seamless check in and front desk staff is very helpful. Minutes away to huai khwang mrt station & locals food delights😀
Response from Property: Dear 椰子 Coconut, thank you for rating us with full scores. We are glad to hear that you had a wonderful stay in Swissotel Bangkok Ratchada. Your feedback is our biggest engouement to our frontline staff. We are looking forward to serving you again in the near future! Wish you all the best! Kenneth Lee Guest Service Manager