Eastin Grand Hotel Phayathai

Eastin Grand Hotel Phayathai Reviews

Eastin Grand Hotel Phayathai

18 Phaya Thai Road, Ratchathewi, Bangkok, 10400, ThailandView Hotel Details
Eastin Grand Hotel Phayathai
Eastin Grand Hotel PhayathaiEastin Grand Hotel PhayathaiEastin Grand Hotel Phayathai
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Eastin Grand Hotel Phayathai Guest Reviews

4.7/5
Amazing
931 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(931)
Positive reviews(916)
Reviews with photos/video(458)
Delicious breakfast(261)
Easy to get around(169)
Great swimming pool(163)
Close to airport(82)
Has an infinity pool(46)
Delicious buffet(35)
Luxurious(19)
Romantic sunset view(8)
Negative reviews(15)
NawalB
Superior Panorama
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Travelled as a duo with mum. Had a great time in this hotel, family friendly too. Located just beaide phaya thai station (there's a connecting bridge). Service was excellent, staffs are polite and have initiative, making our stay comfy. Everything is assessible via an app (download at reception) if you want to request for any toiletries, services. Breakfast spread was extensive, so many choices from continental breakfast to asian menu. The duration is from 6am to 11am. Great when you have a morning flight like me and still able to fill your tummy. There are 2 pools, infinity pool accesible till 9pm. My mum and I enjoyed our stay here and can't wait to return again. Thank you to the staffs at grand eastin phaya thai for making our stay memorable❤️
Response from Property: Dear Valued Guest,Thank you for sharing your delightful experience with us. We're thrilled to hear that you and your mum had a great time at Eastin Grand Hotel Phayathai and found it to be family-friendly. It's wonderful to know that our convenient location next to Phaya Thai station, complete with a connecting bridge, made your stay more comfortable.We're glad that you appreciated our excellent service and the politeness and initiative of our staff. It's great to hear that the hotel app was useful for you. We're also pleased that you enjoyed our extensive breakfast spread, available from 6am to 11am, which worked well with your morning flight schedule. It's fantastic that you and your mum enjoyed the infinity pool, accessible until 9pm, and had a memorable stay. We look forward to welcoming you both back soon. Thank you for choosing Eastin Grand Hotel Phayathai.Best regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Premium Deluxe Lounge Access
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 27, 2024
**Overall feeling:** The facade design is very grand and elegant, giving people a luxurious and high-end feeling. The lobby is beautifully decorated and the space is spacious and bright, showing the high quality of the hotel. **Service experience:** The hotel staff are friendly and enthusiastic, and the service is meticulous and thoughtful. From check-in, dining, to check-out, dedicated staff will provide attentive and considerate services at every step. Whether it is an inquiry or a request, employees can handle it in a timely manner and give a satisfactory response. **Facility Configuration:** Public areas such as the lobby, elevators, and corridors maintain extremely high standards of cleanliness. The interior of the room is luxurious and elegant, with all furniture and equipment. All facilities such as air conditioning, wifi, and TV are convenient and reliable to operate. The bathroom is spacious and comfortable, and the supplies are of high quality. **Dining options:** There are many high-end restaurants in the hotel, covering Chinese and Western food, with rich and delicious choices. The breakfast buffet area has a complete range of varieties and high quality, which can satisfy different tastes. **Summary evaluation:** This hotel has reached very high standards in terms of hardware facilities and soft services. It provides guests with a comfortable and luxurious accommodation experience and leaves a very good impression on people. I would wholeheartedly recommend this hotel.
6/20
Response from Property: Dear Esteemed Guest,Thank you for taking the time to share your detailed and glowing review of your recent stay at our hotel. We are thrilled to learn that you had such a positive experience with us.It is delightful to hear that our facade design and lobby decor contributed to creating a luxurious and high-end ambiance for you. We are especially pleased that you found our service to be friendly, enthusiastic, and attentive throughout your stay. Providing exceptional service is our top priority, and we are thrilled that our dedicated team exceeded your expectations.Your compliments regarding the cleanliness and comfort of our facilities, as well as the quality and variety of our dining options, are greatly appreciated. We strive to maintain high standards in all aspects of our hotel to ensure that every guest has a memorable and enjoyable experience.Thank you for your wholehearted recommendation of our hotel. We are honored to have earned your praise and look forward to welcoming you back for another exceptional stay in the future.Warm regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Jul 24, 2024
The hotel breakfast and dinner buffet are excellent. Variety of choices including lots of seafood.
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback on your recent stay at Eastin Grand Hotel Phayathai. We're delighted to hear that you enjoyed our excellent breakfast and dinner buffets, especially the variety of choices and the abundant seafood offerings.Your positive comments are much appreciated, and we look forward to welcoming you back soon.Best regards,The Management Team Eastin Grand Hotel Phayathai
Kylee
Superior Panorama
Stayed in Jul 2024
Couples
6 review
3.5/5
Posted on Jul 24, 2024
Excellent location with a covered walkway to BTS, can easily get to the SIAM shopping belt. Also linked to the airport train line,which is a big plus! Buffet breakfast has many options but suggest to have more varieties every two days,we stayed here for a week, no free upgrade though,no welcome drink also. Looking thru the prices seem to be increasing a lot nowadays compared to 3 mths ago when I booked
Faisal Rahim
Superior Panorama
Stayed in Jul 2024
Friends
4 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Had a wonderful stay here and I booked 2 rooms. Unfortunately we didn't get the connecting room but they put us close to each other. Loved the breakfast, however I wish they a halal section for Muslim travellers. The pool was superb and cozy. Stayed at 24th Floor and view was majestic. Used Grab most of the time but there is no location of hotel lobby. Most of the time it state Exit 1 of Phaya Thai BTS Station so it confuses the Grab Driver.
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Eastin Grand Hotel Phayathai. We are delighted to hear that you had a wonderful stay and appreciated the proximity of your two rooms. It's great to know that you loved our breakfast offerings, though we apologize for the lack of a dedicated halal section and will consider this for future improvements to better accommodate our Muslim guests.We are thrilled that you enjoyed the superb and cozy pool, and that the view from the 24th floor was majestic for you. We apologize for any confusion caused by the Grab location issue and will work on providing clearer instructions to ensure a smoother experience for our guests.Your feedback is invaluable to us, and we hope to welcome you back for another enjoyable stay.Best regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Jul 12, 2024
Hotel are new with great facilities. 2 beautiful pools at 22/f and 37/f, stunning view. 24 hrs gym room. Buffet breakfast are great, no matter east or west. My stays at two double rooms (with door between), spacious and quiet, air conditioning are coooool. I love it!
Response from Property: Dear Valued Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our new hotel and its great facilities, including the two beautiful pools with stunning views on the 22nd and 37th floors. It’s fantastic to know that our 24-hour gym and buffet breakfast met your expectations, offering a variety of options for all tastes.We are also pleased that you found your double rooms spacious, quiet, and comfortably cool. Your positive feedback means a lot to us, and we are thrilled that you loved your stay.We look forward to welcoming you back to Eastin Grand Hotel Phayathai for another enjoyable experience.Warm regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Excellent location and all staffs are helpful a polite, the breakfast buffet provides variable of dishes! Highly recommend!
Response from Property: Dear Valued Guest,Thank you for your kind words and recommendation! We are thrilled to hear that you enjoyed our excellent location and found our staff helpful and polite. It's wonderful to know that our breakfast buffet with its wide variety of dishes met your expectations.Your feedback is greatly appreciated, and we look forward to welcoming you back to Eastin Grand Hotel Phayathai for another exceptional stay.Best regards,The Management TeamEastin Grand Hotel Phayathai
Guest User
One-Bedroom Suite with Lounge Access
Stayed in Jun 2024
Family
25 review
5.0/5
Outstanding
Posted on Jun 30, 2024
We really enjoyed staying at Eastin Grand Hotel. The service is very nice, the two swimming pools are both great with good views.
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience at Eastin Grand Hotel Phayathai. We are delighted to hear that you enjoyed your stay and appreciated the excellent service provided by our team.We’re glad you enjoyed both of our swimming pools and the great views they offer. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay.Best regards,The Management Team Eastin Grand Hotel Phayathai
Gillian
Superior Panorama
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
This hotel super convenient only 2 mins walk after exit Phayathai airport railway station. The breakfast not bad have lots of choice.
Response from Property: Dear Valued Guest,Thank you for your positive review of Eastin Grand Hotel Phayathai. We're thrilled to hear that you found our hotel super convenient, just a 2-minute walk from Phayathai Airport Rail Link Station. It's great to know that you enjoyed our breakfast offerings with lots of choices.We appreciate your feedback and look forward to welcoming you back for another convenient and enjoyable stay.Best regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Jun 2024
Couples
27 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Convenient location. Breakfast has good variety. Recommend to visit after you dessert cafe located in the same building
Response from Property: Dear Valued Guest,Thank you for sharing your positive feedback! We're delighted that you found Eastin Grand Hotel Phayathai's location convenient and enjoyed the variety offered in our breakfast options. We're also glad you enjoyed visiting After You Dessert Cafe located within the building.Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Best regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Great location! From Suvarnabhumi Airport, take the Airport Rail Link to Phayathai station. The hotel is only a 30-minute journey, which is very convenient. Highly recommended! The hotel is nice and clean.
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback regarding your recent stay at Eastin Grand Hotel Phayathai. We are thrilled to hear that you enjoyed our great location and found our proximity to Suvarnabhumi Airport via the Airport Rail Link convenient, with just a 30-minute journey.We appreciate your recommendation and are pleased that you found our hotel nice and clean. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Best regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
We were very surprised for the arrangement and thank u for the duty manager, ms Nicha on the day we stayed in. The room is clean, the food is delicious, the staff is nice and the pool view is spectacular. Overall 10/10 given.
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We are delighted to hear that you had a fantastic stay and that you were pleased with the arrangement made by our duty manager, Ms. Nicha. Your kind words will certainly be shared with her and the rest of our team.We are glad you found your room clean, enjoyed the delicious food, and appreciated our friendly staff. It's also great to know that you loved the spectacular pool view.Thank you for rating us. We look forward to welcoming you back to Eastin Grand Hotel Phayathai for another exceptional stay.Best regards,The Management Team Eastin Grand Hotel Phayathai
Guest User
Deluxe Lounge Access
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Very beautiful hotel with good cleanliness and sincere staff, we like it so much !
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback about your recent stay at Eastin Grand Hotel Phayathai. We are delighted to hear that you found our hotel very beautiful, appreciated the cleanliness, and enjoyed the sincere service provided by our staff.Your kind words mean a lot to us, and we are thrilled that you had such a positive experience. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,The Management Team Eastin Grand Hotel Phayathai
SHUI
Superior Panorama
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 29, 2024
Everything is perfect, just next to BTS and Airport Line. Newly opened, great staff, great services, extraordinary breakfast. But one think is a bit strange to me that there is no water refill machine in the pools but in the gym only, both are recreation facilities to me. We have to buy the water or other drinks.
Response from Property: Dear Valued Guest,Thank you for your feedback.We are delighted to hear that you enjoyed your stay with us and found our location convenient, being next to the BTS and Airport Line. It's wonderful to know that you appreciated our staff, services, and extraordinary breakfast.We appreciate your suggestion regarding the water refill machine at the pools. Your feedback is important to us, and we will consider it to enhance our guests' experience in the future.We look forward to welcoming you back for another enjoyable stay.Best regards,The Management Team Eastin Grand Hotel Phayathai
Jravel
Superior Panorama
Stayed in May 2024
Couples
6 review
4.7/5
Amazing
Posted on May 24, 2024
Amazing stay! Hotel room is large, clean, and offers a panoramic view of the city. Service is also great with smiles all around and staff always happy to assist. Great location just beside Phaya Thai BTS station and airport rail link.
Response from Property: Dear Valued Guest,Thank you for choosing Eastin Grand Hotel Phayathai and for your wonderful review!We're thrilled to hear that you had an amazing stay and enjoyed the large, clean room with its panoramic city view. It's great to know that our service met your expectations and that our staff's smiles and willingness to assist contributed to your positive experience. We’re also delighted that you found our location convenient, right beside Phaya Thai BTS station and the airport rail link. We look forward to welcoming you back on your next visit.Best regards,The Management Team Eastin Grand Hotel Phayathai