The 9 Residence Hotel Reviews

Response from Property: Dear Leakhana,We take all feedback seriously and strive to improve our services based on the feedback we receive. It is always a pleasure to have you as our guest and on behalf of all the staff at The 9 Residence Hotel, I look forward to welcoming you back.Sincerely,The 9 Residence Team

Response from Property: Dear Ople,Thank you for choosing our hotel. We are glad to hear you had a pleasant stay with us. Your 5-star review lightens up our day. We will try our best to serve our guests as much as possible. I look forward to seeing you again.Sincerely,The 9 Residence Team

Response from Property: Dear DRN,We are grateful that you took the time to leave us a review. Please feel free to share your feedback with us, you help us to improve service for everyone. Thank you for your stay with us.Sincerely,The 9 Residence Team

Response from Property: Dear JessC, Initially, thank you for your stay with us.At The 9 Residence Hotel, we consider our guests like family! We know you have many other options when choosing where to stay in Bangkok. The fact that you chose The 9 Residence Hotel is a great honor for us. We are glad you enjoyed your stay with us and hope to see you again.Sincerely,The 9 Residence Team

Response from Property: Dear Valuable Guest. Thank you for your review and for choosing our hotel. We’re sorry to learn that we did not meet your expectations. We are sincerely sorry for not cleaning during your stay. We always strive for high standards of customer service and we didn’t meet that for you. In the meantime, We've talked with our team about ways that we can improve our customer experience in the future. We hope to accept you again in the future. We will always try our best to serve you. Sincerely Apologize,The 9 Residence HotelManagement Team

Response from Property: Dear きむどん,Thank you for your stay and for giving a 5-star review. We are very pleased to hear that our staff made your stay pleasant. We're looking forward to having you again as a guest in our hotel. We are happy to accept you as our guest. Hope to see you again.Sincerely,Management TeamThe 9 Residence Hotel

Response from Property: Dear Valuable Guest,We are grateful that you took the time to leave us a review. Please feel free to share your feedback with us, you help us to improve service for everyone.Sincerely,The 9 Residence Hotel

Response from Property: Dear Chantra Jaethong,We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Hotel. Thank you for your stay with us.Sincerely,The 9 Residence Team

Response from Property: Dear Valuable Guest,Thank you for taking the time to write your point of view. Firstly, we apologize for the bad experience with the mini-bar issue. We give the complimentary water outside of the fridge. The drinks in the fridge are all for sale and we also put the mini-bar price in the room. We are sorry for not inform when you checked in about this matter and also for the inconvenience of mistakenly asking for the sprite fee. I also explained to ******* about this matter. Please contact us for further information. We've talked with our team about ways that we can improve our customer experience in the future. We love to make ourselves improve our services. Thank you for pointing out this mini-bar matter.Sincerely,The 9 Residence HotelManagement Team

Response from Property: Dear Valuable GuestWe are grateful that you took the time to leave us a review. Thank you for sharing your experience and encouraging us to continue to put our customers' needs at the center of our attention. Sincerely,The 9 Residence Team