Travelodge Sukhumvit 11 Reviews

Response from Property: Dear Sioned J,Thank you for your wonderful review. We are thrilled to hear that you enjoyed your stay with us and found the hotel to be in a nice area.It's great to know that your room was spacious and equipped with everything you needed for your city stay. We're also pleased that you found the pool to be a lovely escape from the city heat.We look forward to welcoming you back on your next visit to Bangkok.Warm regards,Ms. Papharat NgamlertsirichaiFront office Manager

Response from Property: Dear Valued Guest,Thank you for your detailed and positive review. We are delighted to hear that you found room which is a good size and well-appointed, with adequate lighting and good hot water pressure. We appreciate your kind words about our fitness room and lovely pool area.We are also pleased that you enjoyed the many bars and restaurants in Soi 11 and found The Sportsman bar on Soi 13 to be highly recommended. Your tip about the canal walk and commuter ferry to the Palladium mall is a wonderful suggestion for other guests.Your feedback is invaluable to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Valued Guest,We are extremely privileged to hear that you love our service and the team made your stay with us such an enjoyment. Many thanks for taking the time to leave this great feedback.Our staffs take pride in everything they do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded. We will pass your kind words to my great team here.We do hope that we have the pleasure of welcoming you back to the hotel very soon again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your recent stay at Travelodge Sukhumvit11. We are delighted to hear that you enjoyed your stay with us once again and appreciate your continued loyalty.We are pleased that you found our restaurant a great option for lounging and a quick bite, and that our staff made you feel welcomed and assisted you during your stay. It's wonderful to know that you found the rooms to be of a decent size and our hotel clean and well-maintained.We are especially glad to hear that you found our location convenient for nightlife and shopping, and that our pricing met your expectations for value. Your positive remarks about your previous stay in 2020 and your return visit in 2024 mean a lot to us.We look forward to welcoming you back on your next visit to Bangkok.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Macaroni Jerry, Thank you for your fantastic review and perfect rating. We are delighted to hear that you enjoyed your stay and appreciated the room upgrade. It is wonderful to know that you found our location convenient and our pricing reasonable.Your positive feedback is greatly appreciated and serves as an encouragement to our team. We look forward to welcoming you back for another outstanding experience.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Valued Guest,The entire team are all delighted to read you appreciated our convenient location and thank you very much for pointing this out on Trip.com.We genuinely love to indulge our guests to exceed their expectation in term of standard of service. We are truly glad to hear we have reached our aim. Your kind word will definitely be shared to them for further encouragement. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Paloy,Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that overall, you had an excellent experience and found our hotel to be convenient and enjoyable.We appreciate your positive comments about our staff's professionalism, politeness, and friendliness. We will make sure to pass along your compliments to the team as they strive to provide exceptional service to all our guests.Regarding the noise issue you experienced on the 8th floor, we apologize for any discomfort caused. We will investigate the source of the noise and take measures to address it to ensure a peaceful stay for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Valued Guest,Thank you for choosing to stay at our hotel and for sharing your feedback with us. We appreciate your insights regarding the distance from Nana BTS station and are glad to hear that you found our complimentary TukTuk service helpful.We understand that convenience and accessibility are important factors for our guests, and we apologize for any inconvenience caused by the distance to the BTS station. Our complimentary TukTuk service during specific hours is designed to provide added convenience for our guests, and we're pleased that it contributed to a more enjoyable stay for you.If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to let us know. We value your input and strive to make each guest's stay as comfortable and convenient as possible.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Valued Guest,Thank you for your feedback. We regret to hear about the noise disturbance you experienced during your stay. While we strive to provide a comfortable environment, we understand that the local area’s activity can affect your experience.We will review your comments with our team to explore ways to better address noise issues. For a quieter stay in the future, we recommend requesting a room on a higher floor, away from the street.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more peaceful stay next time.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Magnesium,Thank you for sharing your feedback with us. We are glad to hear that you found our location to be convenient. We apologize for any noise disturbances you experienced during your stay. Your comments are valuable to us as we strive to provide a more comfortable environment for our guests.We hope to have the opportunity to welcome you back for a quieter and more enjoyable stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Guest Valued,Thank you for sharing your feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed your experience and had a pleasant stay.Your kind words about our clean rooms, friendly staff, especially the cleaning and reception team, are greatly appreciated. We take pride in providing a clean and comfortable environment for our guests and ensuring that our team members are friendly and helpful.We are delighted that you enjoyed the view from your window and that you loved our pool. It's always a pleasure to know that our guests have a memorable experience during their stay with us.We apologize for any inconvenience caused by the walk to the main road. Your feedback is valuable, and we will use it to improve our services and facilities for future guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you found the rooms clean and spacious, and enjoyed the breakfast. However, we apologize for the inconvenience caused by the thin walls and the issue with the elevator.Your comments are valuable to us, and we will address these concerns to improve our guests' comfort. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Valued Guest.Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding cleanliness, service, and amenities.Maintaining a high level of cleanliness and providing excellent service is paramount to us, and we regret that we fell short of your expectations in these areas. We will address your concerns with our housekeeping and maintenance teams to ensure that similar issues do not occur in the future.Additionally, we apologize for any inconvenience caused by the lack of amenities and the flooding in the bathroom due to construction work. We understand the importance of providing essential amenities and ensuring that our facilities are in good condition for our guests' comfort and convenience.Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfactory experience.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

Response from Property: Dear Chang,Thank you for providing your feedback during stay at Travelodge Sukhumvit11.We apologize for any inconvenience caused by the distance from the BTS station and the difficulty with carrying your luggage. We understand how important convenience is, and we regret that our location did not fully meet your expectations.Your comments are important to us, and we will take them into consideration as we strive to improve our services and guest experience. We hope to have the opportunity to better accommodate you in the future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager