Dongjingtianlei
November 17, 2024
Overall, quite satisfied.
On the first day of check-in, there was an incident. We arrived at the hotel at 19:00, and the hotel said that the room had not been cleaned and asked us to wait 1-2 hours to check in. We had no objection, put down our luggage and went to the night market. However, when I returned to the hotel, I was a little surprised to find that my luggage was still in the lobby. We originally booked a two-bedroom city view room, but we were given a bridge view room, picture 1.
After reporting the situation to Ctrip customer service, they were given a multiple-choice solution the next day: first: -1,200 RMB, second: free breakfast, third: change to a high-rise city view room.
@decisively chose third
The next four days were very enjoyable.
Thoughts: Every guest has his or her own preferences. I like a clean, new hotel with a good view. If there is a problem, even if it is solved accordingly, there will be no problem.
Pros: New hotel, service and environment are very good.
Disadvantages: It is a new hotel, and the front desk seems to be too busy. There is only one person to deal with it every time. This may be the standard for apartment hotels.
In addition, I need to take a taxi to go to the business district every day. It is very convenient when I go there, but there is basically a traffic jam when I come back.
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