21/1 Soi Ratchaprarop 10, Makkasan, Ratchathewi, Ratchathewi, Bangkok, 10210, ThailandView Hotel Details
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RoomQuest Hotel Pratunam Guest Reviews
3.5/5
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.3
Service3.3
Cleanliness3.7
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All reviews(65)
Positive reviews(49)
Reviews with photos/video(16)
Clean and tidy(11)
Great service(10)
Awesome rooms(8)
Great location(7)
Negative reviews(16)
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
9 review
1.7/5
Posted on Nov 25, 2024
Unfortunately, my experience at this hotel was not satisfactory. The room had a major issue: the main light had no switch, which made it very inconvenient to adjust the lighting.
Additionally, the hotel staff were rude and unhelpful when I raised my concerns. Their poor command of English made communication difficult, and they seemed uninterested in resolving the issues. This lack of professionalism was disappointing and affected the overall quality of my stay.
While the hotel may have potential, the poor service and room issues were significant drawbacks.
KatherinePaing
Superior Double Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Good location for travel. Night market,Train station & shopping mall have in a few minutes walking area.
Anurak
Superior Twin Room
Stayed in Dec 2024
Family
1 review
1.0/5
Posted on Dec 18, 2024
No towel in the room until midnight
Bad service !
No amenities inside the room
No reception at the counter
Bathroom is dirty
JASON
Superior Twin Room
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Recommended.
Guest User
Superior Double Room
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel offers basic amenities, and its location is quite convenient.
However, beyond that, the overall experience is below expectations.
The receptionist could be more attentive and there is a lack of warmth or friendliness.
If possible, self-service is recommended, as there is limited assistance available.
ung KC
Superior Twin Room
Stayed in Nov 2024
Business travelers
5 review
2.2/5
Posted on Nov 15, 2024
First confirmed with room that I request and then I have arrived, they move without notice. So if you want to travel to this hotel I am not recommended sometime May cancelled without notice. Un professional staff
Worrathita H.
Superior Twin Room
Stayed in Nov 2024
Couples
2 review
1.0/5
Posted on Nov 5, 2024
The woman working at the reception (01.11.24-20:00) must hate her life and her job, she offended me for no reason. I have never seen Hotel staff that hate their clients. The Rude Staff is what makes you want to leave as soon as possible, especially the Receptionist (or maid?), Who you think you are to Insult your Clients by looking ? You should be unemployed for life and banned from any job.
Date of stay: July 2018
Ma Joana Isabel Calizo
Superior Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
This hotel is highly recommended since it is near in different shopping malls in bangkok. Some of the night market and temples are kinda far but easy to book on bolt for this and try the hop on hop tour because it will help. The room is big with own clean cr and good bed. Aircon is nice also. For the price and location it is very good. 7’11 is also near that’s why no need to worry. Staff are accommodating and kind. They also speak english dont worry. 🫶☺️
jeng judith
Superior Double Room
Stayed in Sep 2024
Couples
7 review
3.5/5
Posted on Sep 10, 2024
so many guests are very loud at the corridors and none of the staff of the hotel stop them. staff are not always in reception.
Jackie Heng
Superior Double Room
Stayed in Jul 2024
Couples
9 review
1.0/5
Posted on Jul 18, 2024
They're just paint the new color. Rooms are smell, I am allergic to the smell and request to refund, but they're not understandable, cannot negotiate. They're absolute money focus. Low attitude!
Helen Cebuano
Superior Double Room
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Nice facilities. Very central location. Would surely recommend.
Nu Nu
Superior Double Room
Stayed in Jul 2024
Couples
2 review
4.7/5
Amazing
Posted on Jul 11, 2024
Very good hotel for us
Valuable and cleaning also very good
We stayed for 9 days and the cleaning staffs are good and the room is very clean everyday .
The most I like is that the room’s clean
The guy if you don’t like to walk for 15 minutes,you choose nearer place .For us are very ok because we like to walk 💝
Suong
Superior Double Room
Stayed in Sep 2024
Travel with friends
1 review
1.5/5
Posted on Sep 29, 2024
…….
Try it yourself, don’t dare to talk, don’t believe only in app.
hui ace
Superior Double Room
Stayed in Jul 2024
Solo travelers
2 review
3.2/5
Posted on Jul 7, 2024
Great location and near pratunam market, good for short stay