Solitaire Bangkok Sukhumvit 11 Reviews

Response from Property: Dear valued guest, thank you for your feedback. We're delighted to hear that you found our location convenient, with easy access to Terminal 21 and many options around the hotel. We strive to provide our guests with a comfortable and accessible stay.We look forward to welcoming you back for another enjoyable visit.Warm regards,Solitaire Management Team

Response from Property: Dear Think Kwan, thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a good value despite its location being a bit further from the Nana BTS station.We understand that the April heat can be challenging, but we're pleased to know that you found our breakfast selections to be good value for the money. Additionally, we're delighted that you found the air-conditioning in your room efficient and that you had a pleasant overall stay with us.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay.Regarding the location and shuttle service, we understand your concerns and apologize for any inconvenience caused by the limited schedule and availability. We will review our shuttle service to ensure it better meets the needs of our guests.We're also sorry to hear about the issues with the bathroom amenities and facilities. Your feedback is important to us, and we will address these issues with our housekeeping and maintenance teams to ensure they are rectified promptly.Thank you for bringing these matters to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for sharing your feedback with us. We're thrilled to hear that you had a very nice stay at our hotel in the lively Sukhumvit district and that you enjoyed our fabulous breakfast buffet, lovely pool, and spacious rooms.We apologize for any inconvenience caused by the balcony door being unable to open. Your feedback is valuable to us, and we will review this matter to see if improvements can be made.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Solitaire Management Team

Response from Property: Dear Adam, thank you for your feedback.We are delighted to hear that you enjoyed the breakfast and found your room nice. Your satisfaction is important to us, and we appreciate your positive comments.We look forward to welcoming you back for another pleasant stay.Warm regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for your wonderful recommendation and kind words about your recent stay at our hotel. We're thrilled to hear that you had a fantastic experience and that you found our hotel to be perfectly situated for easy access to attractions and great restaurants in the area.It's delightful to know that our staff contributed to making your stay memorable with their friendliness and great service.Thank you for choosing to stay with us, and we appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you very much for your wonderful review and recommendation. We're delighted to hear that you had an excellent experience during your stay with us.It's fantastic to know that you found our service to be excellent, our facilities great, and our staff friendly and helpful. We strive to create memorable experiences for all our guests, and we're thrilled that we succeeded in making your stay enjoyable.We're also pleased that you enjoyed the delicious food offered at our hotel.Thank you for choosing to stay with us, and we appreciate your recommendation. We look forward to welcoming you back for another fantastic stay in the future.Best regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for your kind words! We’re delighted to hear that you enjoyed our excellent location, comfortable bed, and spacious room. It’s great to know that our breakfast and bathroom also met your expectations. We look forward to welcoming you back soon!Best regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for your positive feedback! We're thrilled to hear that you found our hotel to be value for money and that you were pleased with the excellent service provided by our staff.We're also glad that you enjoyed our breakfast spread. Ensuring our guests have a satisfying and delicious breakfast experience is important to us, and we're delighted that it met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for taking the time to share your detailed feedback. We're pleased to hear that you appreciated our location, the beautiful decor of our rooms and lobby, and the overall atmosphere of our hotel.We apologize for the cleanliness issues you encountered, particularly in the lifts, toilet, and restaurant. Maintaining a clean and pleasant environment is a priority for us, and we regret that we fell short during your stay. Your comments will be shared with our housekeeping team to address these concerns promptly.We understand your preference for boutique hotels and appreciate your perspective on the scale and orientation of our property. We value all our guests and strive to provide a comfortable and enjoyable experience for everyone.Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Warm regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for your feedback. We sincerely apologize for the rude behavior you experienced from our front desk staff and the poor security in the new building. Your comments are important to us, and we will address these issues with our team to ensure better service and security for our guests.We also regret to hear that you found the location inconvenient, with narrow roads, heavy traffic, and a far walking distance to the BTS station. We understand your concerns and will take them into consideration as we strive to improve our guests' experience.We appreciate your feedback and hope you will consider giving us another chance to provide you with a better stay in the future.Warm regards,Solitaire Management Team

Response from Property: Dear valued guest, thank you for your feedback. We're delighted to hear that you enjoyed our hotel's location and experienced friendly service from our staff.Ensuring our guests have a pleasant and comfortable stay is our priority, and we're thrilled that we succeeded in providing you with a positive experience.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Solitaire Management Team

Response from Property: Dear valued guest,Thank you for your positive feedback. We're pleased to hear that you found our location convenient and plan to stay with us again. We look forward to welcoming you back on your future travels.Best regards, Solitaire Management Team

Response from Property: Dear valued guest, thank you for sharing your feedback with us.We apologize for any discrepancies between the facilities listed on the app and those available during your stay. We also regret that you had to request a toothbrush and that our bellboys were not as helpful as expected.Your comments are important to us, and we will address these issues with our team to improve our service and ensure a better experience for future guests.Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Warm regards,Solitaire Management Team