Dusit Thani Bangkok Reviews

I have been waiting so long and looking forward to stay at this newly redeveloped hotel for the last 3-4 years since my last stay back in 10+ years ago……. Still, the service was good, located at most convenient place within Bangkok city centre……and with a magnificent superb view of the Lumphini Park from the guest room…..what a brilliant and fantastic view !!!  The lobby bar as well as the signature 1970 bar at the top floor are among the best in Bangkok apart from The Bamboo Bar at Mandarin Oriental and BKK Social Club at Four Seasons is which I like the most…..highly highly recommended for all of you. Services from staff (all levels of staff) are superb and friendly.  Room for improvement: I’d suggest the management to offer some more leisure sitting facilities near the entrance/front desk for guests (like the Mandarin Oriental) as my wife and I have been standing near the entrance long story waiting for taxi…….though I saw some guests chose to sit on the sofas at the lobby bar…..without ordering drinks……:)) Will definitely revisit this hotel again in near future.

We came with very high expectations. From getting out from the taxi and being whisked to the 39th floor to check in to the time we checked out, everything was seamless, especially the staff which were most responsive to any request we had, as were also the complimentary room upgrade. The id work was stunning, and we also appreciate the beautiful fresh flowers arrangements. Food at the deli and skybar was tasty. The one item that was annoying was the Chrome Cast on the tv. I couldn't set it up with my latest Honor phone and my partner's OPPO needed far too many steps to get the job done. Mirroring or Screen Sharing options are much more user friendly. Overall I would give a 9.5/10 for our night's stay

Thai hospitality at a luxurious level. Evident splendor in every minute details of decor, furnishing and service. Spacious room with carefully designed utilities, such as a huge day bed by the large panel window for one to lounge lazily while enjoying the million-dollar Lumphini Park view, down to a warmed toilet seat and finally a wide bathtub for 2, carefully adorned with a few panels of mirror to please one's senses. A zen themed infinity pool, equipped with corners of hydro-spa section, surrounded by huge inviting daybeds where one can enjoy a panoramic view of the famous Lumphini Park, while being served by humble and attentive staff at your beck and call, whenever you need and enjoy the serenity of the sound of water. It's easy to spend hours by the pool with staff at your call to serve any drinks and food you want at your whim and fancy. Just before you retire for the night, I would suggest one to turn off all lights in your room, and take in the sight of Bangkok at night. It's simply breathtaking! In the morning, one can look forward to filling an empty stomach with a wide variety of cuisine at the Pavi lion, where 2 differently cooked bacon is being served, showing exactly how much your preference is highly regarded and deliberated. A signature brand, representing the Land of a thousand smiles, a flagship hotel where one is guaranteed tasteful serenity, peace and comfort in the modern capital city of Thailand. I look forward to a longer stay next time to enjoy the genuine Thai hospitality...

I recently stayed at this hotel, which had just opened, and unfortunately, my experience was far from satisfactory. Despite being brand-new, the build quality was shockingly poor. The elevators were already scratched, giving the impression of neglect right from the start. The carpets throughout the hotel were poorly laid, with visible bumps and edges that detracted from the overall aesthetics.  The service was another major disappointment. Staff interactions felt cold and stiff, lacking the warmth and attentiveness one would expect, especially from a newly opened property aiming to make a positive impression. On the second Day, our Room was made up at 6 pm, despite the fact that I already called the lobby twice (at 1 pm and 3 pm).  Requests were met with a sense of indifference, and it was clear that the team could benefit from better training in hospitality.  Overall, while the hotel might have potential, the lack of attention to detail in both construction and service left me regretting my choice to stay here. I hope management addresses these issues promptly to improve the guest experience. Completely disappointed though and would choose one of the other big hotels nearby.