U Tiny Boutique Home Suvarnabhumi Bangkok Reviews

Response from Property: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay in our executive suite and that our late check-in option was convenient for you. It's wonderful to know that the room size and the efficiency of the air conditioning met your expectations.We appreciate your feedback regarding the water pressure in the shower. Please accept our apologies for any inconvenience this may have caused. We take all guest comments seriously and will address this issue promptly to ensure it is resolved for future stays.Thank you again for your valuable feedback. We look forward to welcoming you back and providing you with an even better experience next time.We sincerely hope to welcome you again The Management of U Tiny Boutique Hotel

Response from Property: We hope this message finds you well and thank you very much for your stay at U Tiny Boutique Hotel, Suvarnabhumi, Bangkok.We wanted to take a moment to express our sincere gratitude for the outstanding review you recently left for us. Your feedback not only brightened our day but also served as a testament to the dedication and hard work of our team here at U Tiny Boutique Hotel.Receiving such high praise from valued guests like yourself truly motivates us to continue delivering exceptional experiences. Your kind words about our surroundings, service, cleanliness, amenities, etc.] mean the world to us.Please know that your feedback has been shared with our entire team, who are all equally delighted to hear about your wonderful experience. Your satisfaction is our top priority, and we look forward to welcoming you back to U Tiny Boutique Hotel in the future.Once again, thank you for choosing to stay with us and for taking the time to share your experience. If there's anything we can do to make your next stay even more memorable, please don't hesitate to reach out to us.The Management U Tiny Boutique Hotel , Bangkok

Response from Property: We hope this message finds you well and thank you very much for your stay at U Tiny Boutique Hotel, Suvarnabhumi, Bangkok. We're thrilled to hear that your stay with us was enjoyable, and it's incredibly rewarding to know that we were able to meet and exceed your expectations. Providing memorable experiences for our guests is at the heart of everything we do, and your positive review reinforces our commitment to excellence. Please know that your feedback has been shared with our entire team, who are all equally delighted to hear about your wonderful experience. Your satisfaction is our top priority, and we look forward to welcoming you back to U Tiny Boutique Hotel in the future. Once again, thank you for choosing to stay with us and for taking the time to share your experience. If there's anything we can do to make your next stay even more memorable, please don't hesitate to reach out to us. The Management U Tiny Boutique Hotel

Response from Property: Thank you for taking the time to share your feedback. We are sorry to hear about your dissatisfaction with your stay, but we feel it is important to address some inaccuracies in your review that we believe unfairly impacted our hotel’s reputation.To clarify, your claim that the hotel attempted to charge your deposit unfairly is not accurate. The charge was due to a violation of our no-smoking policy, as you smoked in your room. This policy is clearly stated in our hotel regulations, informed to all guests upon check-in, and posted within the room. We have designated smoking areas outdoors for guests who smoke.On your check-out date, our housekeeping team detected the smell of smoke and found cigarette butts in your bathroom, which we documented with photographic evidence. You acknowledged this evidence and agreed to the penalty before you left the hotel. The penalty for smoking in the room is necessary because it requires us to close the room for at least three days to properly ventilate and remove the smell, ensuring it is clean and fresh for the next guest. This process involves significant effort and expense.We understand that you were in a hurry to catch your flight and apologize for any inconvenience this caused. However, it is important to note that at no point did we threaten to call the police. Our policy requires a security deposit from all guests, which is refundable unless there are violations of our regulations, such as smoking in the room.Regarding your comments about the atmosphere and occupancy of the hotel, we strive to maintain a calm and serene environment for all our guests. Even when we are at full occupancy, many guests are often out exploring the area or enjoying the peace of their rooms, which might give the impression of a less busy hotel.We are committed to providing a pleasant and comfortable environment for all our guests, and adherence to our policies is a key part of this effort. We apologize if this situation caused you any distress, but it was handled by our standard procedures.Thank you for your understanding. We hope this clarification helps provide a fair perspective on the situation.The Management of U Tiny Boutique Hotel

Response from Property: Thank you for choosing U Tiny Boutique Hotel Bangkok for your recent stay. We're thrilled to hear that you enjoyed your experience and left us such a positive review. Your feedback means a lot to us and serves as motivation to keep providing excellent service. We hope to welcome you back soon!Best regards,The Management U Tiny Boutique Hotel Bangkok

Response from Property: Thank you for sharing your feedback with us. We appreciate your input and want to ensure that all our guests have a comfortable stay. We do provide hair dryers at the front desk upon request, and we apologize if this was not communicated clearly during your stay. Your satisfaction is important to us, and we will take your feedback into consideration to improve our service and communication. We hope to have the opportunity to welcome you back in the futureThe Management U Tiny Boutique Hotel

Response from Property: We appreciate your feedback and are glad to hear that you found our rooms clean during your stay at U Tiny Boutique Hotel. Being conveniently located near the airport, we strive to provide our guests with a comfortable and convenient experience. Our hotels always have some maintenance and we are continuously working on improvements to enhance the ambiance and overall atmosphere of our hotel.Your feedback is valuable to us, and we hope to welcome you back in the future. If there's anything specific that made you feel uneasy during your stay, we'd love to hear more so we can address it accordingly.Thank you for choosing U Tiny Boutique Hotel.The Management U Tiny Boutique Hotel

Response from Property: Dear Delinghayangjian,Thank you for choosing to stay at U Tiny Boutique Hotel, Suvarnabhumi.We have carefully reviewed your feedback and would like to address some points for clarification:1. Elevator Maintenance: Our elevator undergoes regular monthly inspections and maintenance by certified engineers. There have been no reported incidents of elevator breakdown during your stay.2. Front Desk Service: While we regret any perception of indifference or unprofessionalism, our service approach prioritizes prompt and attentive assistance to all guest inquiries and concerns.3. Room Cleanliness: Our cleaning procedure includes thorough inspections by Front Desk inspectors before guest check-in. We will revisit our cleanliness protocols to ensure consistent standards.4. Air Conditioning: There have been no reported issues or claims regarding the functionality of our air conditioning systems. However, if you encountered any difficulties, we would have been happy to address them promptly.5. Property Maintenance: We continuously invest in the upkeep and enhancement of our facilities, including ongoing exterior improvements.We are surprised by the discrepancies between your reviews and the experiences typically associated with our hotel. If there has been a misunderstanding or confusion with another establishment, we kindly request a fair and accurate assessment based on facts rather than emotions.Your feedback is valuable to us, and we appreciate the opportunity to address any concerns.The Management U Tiny Boutique Hotel

Response from Property: Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service and environment to be satisfactory.However, we sincerely apologize for the issue you encountered regarding cleanliness. Please rest assured that we take matters of hygiene very seriously, and your comments have been immediately brought to the attention of our housekeeping team for investigation and rectification.We understand the importance of providing a clean and comfortable environment for our guests, and we are committed to ensuring that such incidents are not repeated in the future.We appreciate your constructive feedback, and it serves as a valuable opportunity for us to improve. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us directly.Once again, we apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a flawless experience in the future.The Management U Tiny Boutique Hotel