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Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(439)
Positive reviews(413)
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Negative reviews(26)
LCROMDANE
Family Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Uma residences is one top to reccomend
I love their Lounge and garden pool
We enjoyed the rooms as we all have private time even
In connected rooms ...absolute feeling of holiday relaxation :)
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 5, 2024
Great value for money. Neighbourhood is local Thai, not many foreigners
Emily062981
Deluxe Pool View King Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Best two days, room is excellent , staff assist you on the spot. Good place for street food, within the area of the palace, the pool is so good the style is so cozy. There are free biscuits , coffee , water and also the place is near and clean
Morgan Blundell
One Bedroom Suite
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Nov 19, 2024
Lovely hotel with clean rooms and friendly staff. The hotel is budget-friendly and has a lovely pool area. Tea and coffee with cookie sis available 24/7 in their under-cover shared lounge space. Tea,vm coffee and milo sachets are offered in the rooms, and a small bar fridge too keep your drinks cold. They provided bottled water but the fridge is otherwise boy stocked.
The breakfast was adequate but had limited choice and not much variety. For example, eggs are always scrambled, with no options offered. The meat is always sliced ham and hotdog sausages. A single cereal option (corn flakes) and only white bread, is offered. There is one fruit option, which does change daily, and a fried item, such as spring rolls, or prawn balls, which rotate through about 3 or 4 choices. I think for a 3-star hotel, this is the one place they could improve.
It's also a fair distance from public transport options, but taxis are cheap enough for foreigners, so that may be a moot point.
Guest User
Deluxe Pool View King Room
Stayed in Nov 2024
Solo travelers
4 review
3.5/5
Posted on Nov 11, 2024
Room was cleaned daily and all the consumables were topped up (toilet roll, shampoo, shower gel, coffee, sugar, tissues etc.).
Room had a bed, lights, fridge, desk, TV, telephone, private bathroom with shower and balcony.
Housekeeping staff dn reception were always very polite and helpful, great service especially when I enquired about printing boarding passes, just email the hotel and collect your documents from reception.
Some of the hotel staff were very rude and dismissive, I'd ask a question or request something particular from them and they'd either refuse or just ignore me and walk away.
Hotel manager was much the same, they seemed to have issues with residents bringing in their own food and using the hotel's microwave. But they'd always pass us the messages via their staff instead of speaking to us directly.
The whole hotel has up to 100 rooms and only serves a small choice of breakfast, no other meals, it has a single microwave but they get funny if you try to use it.
There's no events or functions or anything of the sort, they definitely have the room and facilities for this but I guess management doesn't want to invest. The pool is nice and cleaned regularly but gets very crowded in the busier periods and is too small to accommodate many of the guests.
Regochk
Superior Room No Elevator
Stayed in Apr 2024
Couples
25 review
3.5/5
Posted on Apr 8, 2024
Location was little bit far from transportation. Ferry was near. A lot of good restaurants. Pool was good. Our building did not have elevator
Guest User
Family Room
Stayed in Sep 2024
Family
1 review
2.7/5
Posted on Sep 24, 2024
A lady at the reception during checking in was impolite and unfriendly, not even greeting the customer. She doesn’t have a service mind at all.
Dj Yka
Deluxe Pool View King Room
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 15, 2024
The room is really good 😊
the staff are very accommodating they even let me check in early then check out late.
I will book again next time ⭐️⭐️⭐️⭐️⭐️
Naeem Khokhar
Deluxe Pool View King Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Staffs are so kindness and very good place
The local market is front the hotel
And you can go to anywhere by bus
It was really good
Frank66
Family Room
Stayed in Sep 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Fantastic hotel with large rooms and very well priced. Car parking available.
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Couples
9 review
4.0/5
Very Good
Posted on Feb 8, 2024
Nice hotel in old part of the city! Yummy cookies🍪
Pleasant atmosphere!
RC99
Deluxe Pool View King Room
Stayed in Feb 2024
Couples
9 review
3.5/5
Posted on Feb 16, 2024
Reception staff not friendly, policy is not good as well
Renny San
Superior Room No Elevator
Stayed in Nov 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 18, 2023
Good Location with good price. I really love when i see milo in the room,because i don't drink coffee😂 . Everything good. In the morning, they have market around there. Love that💚
Jin
Deluxe Pool View King Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Good location and service, recommendable.
Jess0st
Superior Room No Elevator
Stayed in May 2024
Couples
3 review
3.7/5
Posted on May 7, 2024
Lovely hotel, especially for the price. The communal area was beautiful, however everything is a 30 minuet (min) taxi away and the rooms are basic but i can’t complain as the staff were great and very helpful. Furthermore, it’s right next to a very local night market which gives a great feel for the real Thailand. Would recommend