Conrad Bangkok

Conrad Bangkok Reviews

Conrad Bangkok

All Seasons Place 87/3 Wireless Road, Pathum Wan, Bangkok, 10330, ThailandView Hotel Details
Conrad Bangkok
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Conrad Bangkok Guest Reviews

4.5/5
Great
481 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(481)
Positive reviews(449)
Reviews with photos/video(165)
Delicious breakfast(49)
Great swimming pool(48)
Offers pick-up/drop-offs(29)
Large rooms(23)
Convenient for shopping(17)
Strange smell in room(12)
Luxurious(7)
Located downtown(6)
Negative reviews(32)
NT1
Deluxe King Room
Stayed in Aug 2024
Couples
3 review
4.5/5
Great
Posted on Aug 10, 2024
Location is not the best but there's a free shuttle bus to bring us to Phloen Chit BTS and it runs every 15 minutes. Service is great, although there was an issue with the room on our last night.
Response from Property: Dear NT1,Thank you sincerely for sharing your feedback regarding your recent stay at our hotel. We greatly appreciate your positive ratings for the amenities and service provided.We acknowledge your observations about the surroundings and cleanliness and are duly noted. Regarding the location, we understand that it may not have met your expectations, but we are pleased to offer a complimentary shuttle service to Phloen Chit BTS station, which we hope provided convenience during your visit.While we are encouraged to hear that you found our service to be excellent, we deeply regret any issue you experienced with your room on the last night. Kindly be assured that we take such matters seriously and will address them promptly to ensure that future guests do not encounter similar inconveniences.We sincerely look forward to the opportunity of welcoming you back and providing you with an improved and flawless experience at our hotel.Warmest regards,The Team at Conrad Bangkok
bettermay
Deluxe King Room
Stayed in Jul 2024
Family
20 review
4.2/5
Very Good
Posted on Jul 11, 2024
What a great experience with family. They have enough sports to play, but I would recommend bring your own racquet to borrow at the hotel.
Response from Property: Dear Bettermay,Thank you for taking the time to share your feedback regarding your recent stay at Conrad Bangkok. The pleasure of knowing that your stay met your expectations brings us immense joy. We are glad to learn that you enjoyed our sports facilities, particularly the tennis courts. We eagerly anticipate the pleasure of welcoming you back to our hotel in the near future. Warmest regards,The Team at Conrad Bangkok
Seat 2A
Deluxe King Room
Stayed in May 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on May 23, 2024
Elegant and contemporary hotel with excellent service from every staff member whom I encountered. About 10 to 15 minutes. Walk from the nearest SkyTrain Station but a fantastic air-conditioned shuttle bus operates every 15 minutes from the hotel to the station and back. Rooms on the lower floors have not been renovated and retain a darker traditional tire style which may not be to everyone's taste. Therefore, it is well worth paying the nominal 300 baht per night surcharge for the newly refurbished rooms which are far brighter and more contemporary with upgraded technology. Well-equipped gym and enormous freeform pool which is equally suitable for lap swimming. Slept very well on a very comfortable mattress with silky soft linens. I really could not find any issue to fault except for the fact that windows are not double glazed and traffic is occasionally audible.
Response from Property: Dear Seat 2A,Thank you for choosing to stay with us at Conrad Bangkok and for taking the time to share your feedback.We are thrilled to hear that you had a wonderful experience and enjoyed the impeccable service provided by our team as well as our complimentary shuttle service to the Skytrain station that further enhances your convenience during your stay with us.While we are pleased to learn that our comfortable bed exceeded your expectations, we apologize if the standard guestroom and noise from outside fell short. We value your feedback and will certainly use it to continue improving our offerings.Thank you again for choosing our hotel. We look forward to welcoming you back in the future, with the hope of creating an even more memorable stay.Warmest regards,The Team at Conrad Bangkok
Dazel
Executive King Room
Stayed in May 2024
Solo travelers
54 review
5.0/5
Outstanding
Posted on May 11, 2024
Conrad Bangkok is one of my favourite hotels here because of the professionalism and generosity of the staff. I love the large rooms and elephant souvenirs, as well as the service in the executive lounge.
Response from Property: Dear Dazel,Thank you for choosing Conrad Bangkok and for taking the time to share your exceptional experience with us.Your kind words fill us with immense pride as they reaffirm the unwavering dedication of our team to delivering unparalleled luxury and hospitality. It is truly our pleasure to create memorable experiences for our guests, and we take great pride in the professionalism and generosity exhibited by our team members. The spaciousness of our rooms and the charming elephant souvenirs are iconic elements that epitomize the unique allure of Conrad Bangkok. We are delighted to learn that you enjoyed the elevated level of service provided in our Executive Lounge, where every detail is curated to create an ambiance of refined elegance.Thank you once again for your valuable feedback and comments. We hope to have the privilege of welcoming you back to Conrad Bangkok for another exceptional stay.Warmest regards,The Team at Conrad Bangkok
Nami
Premium Twin Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 16, 2024
I had a really great time in Conrad Bangkok. people are so nice and make comfortable. the shuttle bus driver was generous. I will re-visit this place again. strongly recommend!!
Response from Property: Dear Nami,Thank you for selecting Conrad Bangkok for your recent stay and for taking the time to provide us with your valuable feedback.Your praise for our dedicated team members who strive to create a warm and inviting atmosphere, as well as for the generosity of our shuttle bus driver, fills us with immense pride and joy.We are deeply honored to have been a part of making your time with us truly enjoyable and memorable. Rest assured, our team will continue to uphold the highest standards of service excellence to ensure that your return visit surpasses even your fondest memories.We eagerly anticipate the pleasure of welcoming you back to Conrad Bangkok for another remarkable stay filled with warmth, luxury, and the genuine care that defines our signature brand of hospitality.Warmest regards,The Team at Conrad Bangkok
Pisitjob
Premium King Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Best hotel in Bangkok for the price range 150-200usd.
6/8
Response from Property: Dear Pisitjob,It was a pleasure to welcome you to Conrad Bangkok. We truly appreciate you taking the time to share your experience with us. We are delighted to hear that you consider us the best hotel in Bangkok. Your kind words affirm our dedication to providing memorable experiences, and we are thrilled that we exceeded your expectations.Creating lasting memories for our guests is our highest priority, and your feedback inspires us to continue striving for excellence. We eagerly look forward to the opportunity to welcome you back to Conrad Bangkok in the near future.Warmest regards,The Team at Conrad Bangkok
Swee Lye
Deluxe Corner Twin Room
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 1, 2024
I love their services and accommodation. So glad that My mother love the experience
Response from Property: Dear Swee Lye,Thank you for choosing Conrad Bangkok and for sharing your delightful feedback with us. We are thrilled to hear that you and your mother had a wonderful experience during your stay, and we greatly appreciate your compliments regarding our services and accommodation. Our dedicated team strives to create memorable experiences and ensure that our guests feel welcomed and well-cared for throughout their stay. Once again, thank you for your kind compliments. It was our pleasure to have you and your mother as our guests, and we hope to have the opportunity to welcome you both back to Conrad Bangkok in the future, where we will continue to provide you with the highest level of luxury, impeccable service, and the warmest hospitality.Warmest regards,The Team at Conrad Bangkok
Anonymous User
Deluxe King Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Beautiful hotel, downtown location, great service! Amazing food and drinks!
6/7
Response from Property: Dear Valued Guest,Thank you for selecting our hotel for your recent stay in Bangkok and for taking the time to share your feedback with us. We take great pride in offering our guests a luxurious and unforgettable experience from the moment they arrive. Our team is dedicated to providing nothing short of exceptional service, and we are pleased that you enjoyed the culinary delights prepared by our talented chefs. Your appreciation for the remarkable food and beverage offerings is truly valued and inspires us to continue delivering exquisite dining experiences.Thank you once again for your gracious feedback. We look forward to the pleasure of welcoming you back to Conrad Bangkok, where we will continue to create unforgettable memories for you to cherish.Warmest regards,The Team at Conrad Bangkok
Jenny
Deluxe King Room
Stayed in Aug 2024
Couples
1 review
3.2/5
Posted on Aug 14, 2024
Overall experience was average. Concierge team, restaurant team hotel staff were very professional and helpful. Good breakfast spread. My personal feedback: - Definitely not value for money - Location is not so convenient. - Traffic to the hotel is always jammed. - Many taxi drivers don’t know the location of the hotel. This was a surprise given the renowed Conrad brand name. - Hotel room is old. Furniture are very old and chipped. - The room was not bright. Lightings (night light under the bedside table and cove light at the work desk) were not working. Housekeeping should have noted and reported these. - Hotel room could have USB ports next to the bed, nespresso coffee machine, newer, better hairdryer, pipped in music, etc. . - To have a better brand of toiletries instead of some spooky “ghost” brand. Each time we walked into the toilet, we see the word “ghost” which was quite uncomfortable. - We will skip this hotel until the room are refurbished.
Response from Property: Dear Jenny,Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. We sincerely appreciate your valuable insights and observations.We are pleased to learn that the professionalism and attentiveness displayed by our Concierge team, restaurant and hotel's team members contributed positively to your overall experience. It is heartening to hear that you enjoyed the assortment of offerings at our breakfast spread.Your feedback on various aspects of your stay has been duly noted and we deeply regret any discrepancy that may have affected your perception of value for money and convenience. Please accept our apologies for any inconveniences experienced regarding accessibility to our hotel and inconsistencies with taxi services.It is with regret that we acknowledge your observations concerning the condition of our rooms and amenities. We extend our assurance that Conrad Bangkok has initiated a renewal program, featuring updated and refurbished rooms available in Premium, Grand Premium and Executive room categories for guests to choose from. These newly renovated spaces are designed to offer a sophisticated and revitalized environment for our guests.Your comments regarding the amenities and room features have been taken into careful consideration as we strive to continuously enhance the comfort and luxury of your experience with us.We hope for the opportunity to welcome you back in the future, and we remain committed to providing an unparalleled experience that aligns seamlessly with the renowned standards synonymous with the Conrad brand. Should there be anything we can do to rectify the situation or to discuss your concerns further, please do not hesitate to contact our Guest Relations directly. We would be more than happy to do everything possible to make your next stay with us a seamless and memorable one.Warmest regards,The Team at Conrad Bangkok
Oi Yan Lam
Premium Twin Room
Stayed in Jul 2024
Travel with friends
1 review
2.7/5
Posted on Aug 7, 2024
we don't have good experience for our stay. We booked a triple room, the hotel only provide 3 beds and 3 pairs of slippers, but only 2 sets of the other toiletries, furthermore, we need to call the conrad service asking for toilet rolls and box of tissue almost every day. It is really not acceptable. One day we left the room at 11am, came back at around 4pm, the room still not finished cleaning. We have switch on "make up room" light before left.
Response from Property: Dear Oi Yan Lam,Thank you for taking the time to share your feedback regarding your recent stay at our hotel and we sincerely apologize any inconvenience caused.Please rest assured that we will address these issues with our team to ensure improvements are made and to prevent such inconveniences in the future. Your comfort and satisfaction are our top priorities, and we are dedicated to providing a more seamless and exceptional experience during your next stay.We truly appreciate your valuable insights and hope to have the opportunity to welcome you back and exceed your expectations.Warmest regards,The Team at Conrad Bangkok
Guest User
Premium King Room
Stayed in Feb 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Good location Kind staff Good facility (But city view pool is not as good as Indigo)
Response from Property: Dear Valued Guest,We extend our sincerest gratitude for sharing your invaluable feedback regarding your recent stay at our hotel. Your mention of our kind-hearted team members fills us with immense pride. We firmly believe that the greatest luxury is the warmth and genuine care that our team member extends to our discerning guests. While we greatly appreciate your recognition of our facilities, we regret that our city view pool did not meet your expectations. Thank you once again for choosing our hotel as your haven in the city, and for taking the time to share your thoughts. We are grateful for your support and eagerly anticipate the opportunity to surpass your expectations during your future visitsWarmest regards,The Team at Conrad Bangkok
Alexandre L.
Deluxe King Room
Stayed in Jul 2024
Family
25 review
4.5/5
Great
Posted on Aug 1, 2024
Possibly the best option with kids in city center. Nice playground and big swimming pool! The staff was always helpful and professional with us. It is not linked with the hotel, but if we had to do it again, we will not book in city center. The area is too busy.
Response from Property: Dear Alexandre L.,We greatly appreciate your outstanding rating regarding your recent stay at Conrad Bangkok and are truly delighted to hear that our playground and spacious swimming pool were enjoyed by you and your kids. Additionally, we are pleased to learn that our team provided you with helpful and professional service.We hope to have the pleasure of welcoming you back and providing an even more enjoyable stay.Warmest regards,The Team at Conrad Bangkok
Chan
Deluxe King Room
Stayed in Jul 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Sep 2, 2024
Despite the hotel is a bit old. But the room is big and service is good too. I love the swimming poor there! Will stay there again for my next BKK trip!
Response from Property: Dear Chan,Thank you for choosing to stay at Conrad Bangkok and taking the time to share your feedback with us. We are pleased to hear that you found our spacious rooms and good service met your expectation. We are also delighted to hear that you enjoyed our outdoor swimming pool during your stay.Your feedback about the hotel conditions has been duly noted, and we continually strive to enhance our hotel's facilities.We look forward to welcoming you back for another enjoyable stay during your next trip to Bangkok.Warmest regards,The Team at Conrad Bangkok
HKTRAVELS
Executive King Room
Stayed in Jul 2024
Solo travelers
64 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Fantastic business hotel in ploenchit wireless road area. Breakfast area is too dark though
Response from Property: Dear HKTRAVELS,Thank you for taking the time to share your feedback on your recent stay at Conrad Bangkok. We are delighted to hear that you found our hotel to be an excellent option in the Ploenchit Wireless Road area.We appreciate your comments regarding the lighting in the breakfast area and apologize that it did not meet your expectations. Please rest assured that we will consider your feedback as we continually strive to enhance the guest experience and ensure that every aspect of our service is exceptional.Thank you once again for your kind remarks. We look forward to welcoming you back and providing an even more refined experience during your next visit.Warmest regards,The Team at Conrad Bangkok
A.Low
Premium Twin Room
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Feb 26, 2024
Great service but location isn't the best if you are a shopper. Otherwise, there is a small mall connected to the hotel and you can buy some simple stuff. Great swimming pool too!
Response from Property: Dear A.Low,Thank you for graciously sharing your feedback with us. We are pleased to hear that you appreciated our excellent service during your stay. Your kind words serve as a testament to the dedication of our team in ensuring that every aspect of your visit was met with the highest standards of care and hospitality.We are thrilled that you enjoyed our swimming pool. Your enjoyment of our facilities brings us immense joy as we strive to provide a luxurious and relaxing environment for all our guests to enjoy.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another indulgent stay that exceeds your expectations.Warmest regards,The Team at Conrad Bangkok