Galleria 12 Sukhumvit Bangkok by Compass Hospitality Guest Reviews
4.1/5
Very Good
427 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service4.3
Cleanliness4.1
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All reviews(427)
Positive reviews(390)
Reviews with photos/video(108)
Convenient location(49)
Great value for money(33)
Average sound insulation(19)
Easy to get around(18)
Close to metro(8)
Friendly front desk staff(5)
Comfortable bed(4)
Perfect for business trips(2)
Negative reviews(37)
Guest User
Cool Room Non smoking
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Dec 11, 2024
Hotel seems near to Asok station but the walk from main road is abit too quiet especially for ladies. It will be good if they were to bring back the feeder service from the train station.
Drainage in toilet is shower area is bad. Water drain slower than us showering and water just overflow to the dry area.
Tho the room is for two people. Only one shower gel and one conditioning shampoo were given each day.
Nonetheless, service at concierge was friendly and responsive.
Patrick Watene
Slender Room Non smoking
Stayed in Oct 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Excellent location. Good friendly staff. The aircon in my room was noisy and the breakfast a little limited. But very good clean room otherwise. Lots of great restaurants and street food nearby. Enjoyed my stay and will return.
Anonymous User
Slender Room Non smoking
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 18, 2024
A Convenient Stay with Great Amenities offers a comfortable and convenient stay, especially for travelers who appreciate easy access to transportation and nearby stalls.
Location:
The hotel's prime location near the ASOK makes it incredibly easy to explore the city. Whether you're a business traveler or a tourist, you'll find it simple to get around.
Amenities:
The hotel boasts a well-equipped gym, perfect for maintaining fitness routine during my stay. The swimming pool is a great way to relax and unwind after a long day of sightseeing or work.
Overall:
If you're looking for a hotel that combines convenience, comfort, and modern amenities, this hotel is a solid choice.
TDL8
Suite G
Stayed in Oct 2024
Couples
9 review
4.0/5
Very Good
Posted on Dec 5, 2024
Very good location, near Asok station, terminal 21 and korea town👌🏻
Anonymous User
Cool Room Non smoking
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 13, 2024
Simple but nice hotel, friendly staff, will come back again.
Anonymous User
Slender Room Non smoking
Stayed in Jul 2024
Travel with friends
162 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Good hotel and a nice hotel in the city is a good place to stay and I
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We hope to welcome you back to our hotel very soon! Yours sincerely, Sirinthip Kiatkamonchai | Front Office Manager Galleria 12 Hotel Bangkok by Compass Hospitality
Guest User
Cool Room Non smoking
Stayed in Nov 2024
Solo travelers
1 review
2.7/5
Posted on Dec 17, 2024
Booked, accidentally!, their “slender room.” Bad mistake! Had previously been in a larger room which was nice, and I thought I was getting the same thing again. My Mistake! Or, maybe: their mistake. Maybe they downgraded me, for no reason???
The “slender room “ was cramped even for a single person. The TV did not work, even after staff “fixed” it. Amenities consisted of little more than a bar of soap. The room was never cleaned during my 2 day stay, though I was awakened at 9 AM for cleaning which I declined .
No bedside clock. No mirrors at all, outside of the bathroom. This was also true of the larger room.
The A/C worked well. The water in shower was hot. The large bed was comfortable.
Might return someday, being careful to avoid the tiny “slender rooms.”
Harto
Slender Room Non smoking
Stayed in May 2024
Solo travelers
5 review
4.5/5
Great
Posted on Aug 10, 2024
Very nice hotel they even upgrade me to better room.. nearby the main lift
Response from Property: Dear Mr. Harto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Guest User
Suite G
Stayed in Sep 2024
Solo travelers
6 review
1.7/5
Posted on Nov 5, 2024
Its is not my type of Hotel. You have walk to main street 10-15 minutes. I have booked G Suite , there is nothing special on that room. It only the room is big. In the bathroom 2 bath towel is provided. NO hand towel, NO wash clothes ( small Towel). The exhaust fan in the bathroom not work. When you take shower all the water comes out. Sorry I wasted my money to stay there.
Guest User
Cool Room Non smoking
Stayed in Nov 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 29, 2024
10 mins walking distance to Nana or Asok Station. Convenient, and value for money
Han Thi Aye
Cool Room Non smoking
Stayed in Oct 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 5, 2024
Stayed at Cool Studio. The hotel also offers a really good and affordable breakfast.
Rolo9x
Slender Room Non smoking
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Nice rooms, helpful staff, breakfast is good, location is convenient. Would stay here again
SUNGHOON
Slender Room Non smoking
Stayed in Aug 2024
Solo travelers
7 review
3.5/5
Posted on Sep 30, 2024
It was great time to stay here. Here is enough for solo traveler. I used swimming pool and gym. Not bad for this level of hotel. Don’t compare with 5days hotel. Here is like cozy and great location. That is choose why I stay here. I will visit again if I come to Bangkok.. u guys can enjoy if book here.
Response from Property: Dear Mr. Sunghoon,Thank you for choosing to stay with us at Galleria 12 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Guest User
Slender Room Non smoking
Stayed in Aug 2024
Couples
4 review
4.5/5
Great
Posted on Sep 29, 2024
Reception / Concierge 11 out 10 . Special mention to " Punch" who after our 12h in a plane put a smile on our faces .
Breakfast 10 out of 10 ; We will have liked the bedroom mugs instead of the small cup ....but great staff.
Housekeeping let the place down ; Towels need replacing , Pool towels much better .We were there 3 days with no room cleaned ...I found a housekeeper next door at 09:30 , grumpy , no English ...I asked could it be done ? I am still waiting for a reply , Went to reception at 12 Room finally cleaned at 3pm . have you ever not used the toilet , shower , sleep for 6h waiting for that knock ??? I was injured . We communicate for the next 2 days with the Lady who cleaned our room and she was great and always smiling .
Position was great so we will come back ....
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Tro
Slender Room Non smoking
Stayed in Feb 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 12, 2024
The hotel was outstanding with exceptional service and luxurious amenities. The staff were friendly and attentive, and the rooms were beautifully decorated and spotless. The dining options were excellent, and the location was perfect, close to attractions yet peaceful. My stay was truly delightful and memorable 😌
Response from Property: Dear Tro,Thank you for choosing to stay with us at Galleria 12 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely,Sathaporn Hin-on | Assistant Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality