Galleria 12 Sukhumvit Bangkok by Compass Hospitality

Galleria 12 Sukhumvit Bangkok by Compass Hospitality Reviews

Galleria 12 Sukhumvit Bangkok by Compass Hospitality

81 83 Sukhumvit 12 Alley, Khlong Toei, Bangkok, 10110, ThailandView Hotel Details
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
Galleria 12 Sukhumvit Bangkok by Compass HospitalityGalleria 12 Sukhumvit Bangkok by Compass HospitalityGalleria 12 Sukhumvit Bangkok by Compass Hospitality
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Galleria 12 Sukhumvit Bangkok by Compass Hospitality Guest Reviews

4/5
Very Good
370 review
Verified reviews
Location4.0
Amenities3.8
Service4.2
Cleanliness4.1
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All reviews(370)
Positive reviews(341)
Reviews with photos/video(92)
Clean and tidy(63)
Great value for money(38)
Small room size(15)
Easy to get around(15)
Many dining options(8)
Close to metro(7)
Stayed multiple times(6)
Friendly front desk staff(6)
Negative reviews(29)
Anonymous User
Slender Room Non smoking
Stayed in Aug 2024
Travel with friends
153 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Good hotel and a nice hotel in the city is a good place to stay and I
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We hope to welcome you back to our hotel very soon! Yours sincerely, Sirinthip Kiatkamonchai | Front Office Manager Galleria 12 Hotel Bangkok by Compass Hospitality
Harto
Slender Room Non smoking
Stayed in Jun 2024
Solo travelers
5 review
4.5/5
Great
Posted on Aug 10, 2024
Very nice hotel they even upgrade me to better room.. nearby the main lift
Response from Property: Dear Mr. Harto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
SUNGHOON
Slender Room Non smoking
Stayed in Sep 2024
Solo travelers
5 review
3.5/5
Posted on Sep 30, 2024
It was great time to stay here. Here is enough for solo traveler. I used swimming pool and gym. Not bad for this level of hotel. Don’t compare with 5days hotel. Here is like cozy and great location. That is choose why I stay here. I will visit again if I come to Bangkok.. u guys can enjoy if book here.
Response from Property: Dear Mr. Sunghoon,Thank you for choosing to stay with us at Galleria 12 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Guest User
Slender Room Non smoking
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Sep 29, 2024
Reception / Concierge 11 out 10 . Special mention to " Punch" who after our 12h in a plane put a smile on our faces . Breakfast 10 out of 10 ; We will have liked the bedroom mugs instead of the small cup ....but great staff. Housekeeping let the place down ; Towels need replacing , Pool towels much better .We were there 3 days with no room cleaned ...I found a housekeeper next door at 09:30 , grumpy , no English ...I asked could it be done ? I am still waiting for a reply , Went to reception at 12 Room finally cleaned at 3pm . have you ever not used the toilet , shower , sleep for 6h waiting for that knock ??? I was injured . We communicate for the next 2 days with the Lady who cleaned our room and she was great and always smiling . Position was great so we will come back ....
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Tro
Slender Room Non smoking
Stayed in Mar 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 12, 2024
The hotel was outstanding with exceptional service and luxurious amenities. The staff were friendly and attentive, and the rooms were beautifully decorated and spotless. The dining options were excellent, and the location was perfect, close to attractions yet peaceful. My stay was truly delightful and memorable 😌
Response from Property: Dear Tro,Thank you for choosing to stay with us at Galleria 12 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely,Sathaporn Hin-on | Assistant Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Dylan29
Slender Room Non smoking
Stayed in Oct 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Nov 1, 2024
Nice hotel with swimming pool good location in the Heart of sukhumvit kindly staff
Guest User
Slender Room Non smoking
Stayed in Jul 2024
Couples
1 review
4.0/5
Very Good
Posted on Aug 5, 2024
Good.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sirinthip Kiatkamonchai | Front Office Manager Galleria 12 Hotel Bangkok by Compass Hospitality
Guest User
Slender Room Non smoking
Stayed in Aug 2024
Couples
1 review
2.7/5
Posted on Aug 8, 2024
Location is great being right at asok BTS and terminal 21. However amenities are really Spartan, no toothbrush and stingy with towels and bottled water. Hot shower is non existent. Basic small gym and small pool.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. Your comments are well noted and shared with our team for further improvement. We hope to welcome you back to our hotel very soon!Yours sincerely,Sirinthip Kiatkamnchai |Front Office Manager Galleria 12 Hotel Bangkok by Compass Hospitality
pratyush ambani
Slender Room Non smoking
Stayed in Jul 2024
Couples
9 review
4.7/5
Amazing
Posted on Jul 8, 2024
excellent location and its very easy to access since its right next to the metro loved every bit of my stay just the rooms are a bit smaller than it looks in the photos but ig its all the hotels in general
Response from Property: Dear Mr. pratyush ambani,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Guest User
Slender Room Non smoking
Stayed in Jul 2024
Family
1 review
3.2/5
Posted on Jul 6, 2024
Roomsmell food and drinks not delicious front service and bell boy not much good service. Only location is good
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Jerell Chan
Slender Room Non smoking
Stayed in Jun 2024
Solo travelers
4 review
3.2/5
Posted on Sep 4, 2024
Location is a little distance of walk towards the main street and key bustling activities of BKK. However the hotel has all the necessary facilities that you need that make you feel like home. The retro hotel design is a delight to immerse yourself in to travel back into memory lane.
Response from Property: Dear Mr. Jerell Chan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sirinthip Kiatkamonchai Ms. | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Guest User
Cool Room Non smoking
Stayed in Sep 2024
Couples
6 review
4.7/5
Amazing
Posted on Sep 26, 2024
All in all it's fine. it takes 10 minutes to get to any shop or coffee
Response from Property: Dear Guest , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Sirinthip Kiatkamonchai | Front Office Manager Galleria 12 Hotel Bangkok by Compass Hospitality
Shirley SF Lai
Slender Room Non smoking
Stayed in May 2024
Travel with friends
1 review
3.0/5
Posted on May 31, 2024
We arrived early but unable to check in until 2pm. And they were short of towels but was delivered later. Chk in was ok and the reception girls were polite n helpful. Room was small if its 2 person with big luggage. Put on floor and block walking space. Location you need to walk like 500m from main road on the narrow alley into hotel. Kudos to one of the older male bellman who saw my fren was limping and offered to send him on his personal bike to main road. Breakfast was simple but enuf to start the day. Would be good if they have better coffee. There is a vending machine at lobby that u can buy drinks even beer, soju snd instant noodle. Overall not too bad for the price
Response from Property: Dear Shirley,Thank you for choosing to stay with us at galleria12 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. feedback form you about coffee in Breakfast buffet line we will keep this for use to improve. We hope to welcome you back to our hotel very soon!Yours sincerely,Operations ManagerGalleria 12 Hotel Bangkok by Compass Hospitality.
nk
Cool Room Non smoking
Stayed in Jul 2024
Solo travelers
18 review
3.0/5
Posted on Jul 5, 2024
Location is inside of the street, 15 minutes walk to bts asok. Many restaurants nearby
Response from Property: Dear Mr. Nk,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely,Sirinthip Kiatkamonchai | Front Office ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
ken kumai
Cool Room Non smoking
Stayed in Oct 2024
Solo travelers
1 review
3.5/5
Posted on Nov 2, 2024
Smell of the room is musty. The other than it is very good