Anonymous User
November 4, 2024
On November 2, I bought three pieces of clothes at the Zaduza weekend market, but I haven't washed them yet and put them under the TV in the hotel. From the picture, you can see that they are still a little far from the trash can. And my clothes are not in the 711 bags, but in a big bag with three small bags inside because there are three pieces of clothes. I returned to the hotel at 6:30 pm on the 3rd and found that they were gone. I immediately asked the front desk. The attitude of the front desk was not very good, which I could obviously feel, but she still asked for me. She said that the auntie was off work and asked me to go back to the hotel and wait, and call me later. At 7 o'clock, there was no call, so I went downstairs to ask. The first sentence I asked was, can I check the camera? The front desk said that I threw them with the garbage. I wanted to say that this was impossible. Why would I throw clothes that I had never worn with the garbage? Moreover, the trash can was full at that time because we had a 711 dinner in the evening and there was a lot of garbage. After I threw the clothes in the trash can, they immediately asked me to wait in the lobby. After waiting for a few minutes, they said that my things were in the storage room, which is where guests throw things, and they said it was locked. . . . . ***Why did the hotel take my clothes to the storage room? I can't get them until tomorrow. I seriously suspect that the cleaning lady took them and returned them to me when she goes to work tomorrow. Later, I said that I had to return them at 6 o'clock tomorrow morning, otherwise I would call the police. The front desk rolled her eyes at me. . . . . Everyone, avoid Bangkok Aim Hotel.
The third time I went to the front desk, I found my Thai friend to talk to her, and the front desk said that they would try to give them to me tonight. Later, I got them on the morning of the 4th, but there are three reasons for my bad review:
1. The front desk service attitude is not good
2. The problem is not handled actively, and the words are inconsistent
3. Why did the cleaning lady take my clothes and return them to me the next day?
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