Staybridge Suites Bangkok Thonglor, an IHG Hotel

Staybridge Suites Bangkok Thonglor, an IHG Hotel Reviews

Staybridge Suites Bangkok Thonglor, an IHG Hotel

101 Soi Sukhumvit 55 Thonglor Road, Bangkok, ThailandView Hotel Details
Staybridge Suites Bangkok Thonglor, an IHG Hotel
Staybridge Suites Bangkok Thonglor, an IHG HotelStaybridge Suites Bangkok Thonglor, an IHG HotelStaybridge Suites Bangkok Thonglor, an IHG Hotel
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Staybridge Suites Bangkok Thonglor, an IHG Hotel Guest Reviews

4.5/5
Great
336 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.6
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All Reviews(336)
Positive reviews(329)
Reviews with photos/video(136)
Breakfast was average(44)
Many amenities(25)
Many dining options(17)
Near shopping area(16)
Relaxing hot springs(11)
Friendly front desk staff(11)
Offers pick-up/drop-offs(10)
Perfect for kids(10)
Negative reviews(7)
Jeff_Yama
1 King 2 Single 2 Bedroom Suite High Flr
Stayed in Mei 2024
Friends
1 review
5.0/5
Outstanding
Posted on 24 Mei 2024
Very good service from intern staff, quite convenient location, and nice facilities inside hotel including onsen and pool and gym. Room is clean and big. Overall very satisfied for the price! Will definitely consider booking again.
Response from Property: Dear Jeff_YamaThank you for your feedback, we are truly glad to know that you had a pleasant stay with us. We will do our best to ensure that you will have the similar experience for next visit. We look forward to welcome you again at Staybridge Suites Bangkok Thonglor soon. Welcome Home & Best Regards, Ms. Natnicha Y (May)Guest Experience Manager
KurtisKurtis
1 King 2 Single 2 Bedroom Suite
Stayed in Mei 2024
Family
19 review
3.0/5
Posted on 6 Mei 2024
Overall, it was a less than stellar stay at Staybridge Suites. We found that the hotel is very understaffed and lacking in many areas. We arrived at the hotel at about 3.45PM and room was not ready even thought checkin time was 3PM. They are not able to promise a ready room in half an hour either. Additionally, there are no bell boys to assist with luggage when you arrive either. On two separate days, calls to reception to get house keeping to deliver additional water was acknowledged but never fulfilled. I had to go down and ask again. The shower is either burning hot or cold and constantly switches between hot/cold states. Breakfast is another terrible affair. Every dish is cold even at 5.30AM when the restaurant is open. Rice is super hard and cold. Chicken is usually tough like a cardboard. There is only one coffee machine. The small breakfast area for a 30 floor hotel meant that it's very chaotic. All in all, too many glaring issues. I will probably not return.
Response from Property: Dear KurtisKurtisThank you for choosing Staybridge Suites Bangkok Thonglor and sharing your stay experience with us. We would like to apologize that some experience you have been received during your stay with us does not meet your expectation. I have noted down some points that you mentioned for the improvement. Please be assured that your comments will look into. We hope to be able to welcome you again and have another opportunity to serve you better. Welcome Home & Best Regards, Ms. Natnicha Y (May)Guest Experience Manager
Ricky_daddy
1 King Studio Suite
Stayed in Mei 2024
Couples
8 review
4.2/5
Very Good
Posted on 5 Mei 2024
Good location and easy to go shopping malls around, room is clean and big enough for two. Worth to stay.
Response from Property: Dear Ricky_daddy Thank you for you feedback, we appreciate in this and we hope to have a chance to welcome you back to Staybridge Suites Bangkok soon. Welcome Home & Best Regards, Ms. Natnicha Y (May) Guest Experience Manage
Jans muhd
1 King Studio Suite High Floor
Stayed in Mei 2024
Family
13 review
5.0/5
Outstanding
Posted on 4 Jun 2024
Spacious rooms with all amenities, washing machine, bathtub,etc available..
Response from Property: Dear Jans muhd, Thank you for taking the time to tell us about your experience with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Welcome Home & Best Regards, Ms. Natnicha Y (May) Guest Experience Manager
Anonymous User
1 King 1 Bedroom Corner Suite High Floor
Stayed in Mac 2024
Couples
41 review
5.0/5
Outstanding
Posted on 1 Apr 2024
Stayed for 2 nights. Breakfast was simple but decent. Found a used toothpaste in the room but an overall clean room. Staff at the lobby were very friendly!
Response from Property: Dear Sir/ Madam Thank you for give us a great feedback, we are truly glad that Staybridge Suites Bangkok Thonglor has met your expectations. and you enjoyed the hospitality provided by our staff as well. We look forward to welcome you once again. Welcome Home & Best Regards, Ms. Natnicha Y (May) Guest Experience Manager
Guest User
Studio Suite
Stayed in Mac 2024
Couples
1 review
4.5/5
Great
Posted on 31 Mac 2024
Convent location, especially if you like Japanese food. The gym is small but functional. The swimming pool is popular and can get crowded. The breakfast does vary to a certain extent from one day to the next. Overall we enjoyed our stay. Happy hour on Mon/Wed/Fri at mezzanine floor for 1h with free drinks and nibbles, see pictures. Construction site next door until 2025 for an animal clinic - try to get a room facing away from the city if you are a light sleeper and want to sleep in late.
Response from Property: Dear Sir/ Madam Thank you very much for taking time to give us the great review. We are truly glad that Staybridge Suites Bangkok Thonglor has met your expectations. We will do our best to ensure that you will have the similar experience for next visit. Welcome Home & Best Regards, Ms. Natnicha Y (May) Guest Experience Manager
PATTY PATRICIA
1 King Studio Suite
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on 19 Feb 2024
Great location and very clean room as always We both love to stay here every time when we’re visit Thailand This hotel is ours favorite one!😍✈️🩡
Response from Property: Dear PATTY PATRICIA Thank you for your feedback, we appreciate in this and we hope to welcome you back to Staybridge Suites Bangkok Thonglor soon. Welcome Home & Best Regards, Ms. Natnicha Y(May) Guest Experience Manager
Guest User
Studio Suite
Stayed in Jan 2024
Family
17 review
5.0/5
Outstanding
Posted on 5 Feb 2024
One of the most impressive hotels. It was a pleasure to stay here. Excellent service from arrival to departure. Staff is very professional, friendly and helpful. Rooms are clean with modern furniture and with all amenities you may need. Studio room with cozy sofa.
Response from Property: Dear Sir/ Madam Thank you for your feedback, we appreciate in this and we all Staybridge Suites Bangkok Thonglor hope to welcome you back to BKK soon. Welcome Home & Best Regards, Ms. Natnicha Y (May)Guest Experience Manager
Guest User
Studio Suite
Stayed in Feb 2024
Couples
2 review
4.5/5
Great
Posted on 17 Feb 2024
Very big size bed(2 x3.5ft) with good service apartment setup like wash/dry machine.
Response from Property: Dear Sir/ Madam Thank you for your feedback, we appreciate in this and we hope to welcome you back to Staybridge Suites Bangkok Thonglor soon. Welcome Home & Best Regards, Ms. Natnicha Y(May) Guest Experience Manager
Anonymous User
2 Single Studio Suite High Floor
Stayed in Jan 2024
Friends
7 review
5.0/5
Outstanding
Posted on 10 Jan 2024
Very good stay. Pillow and bed is great. Pantry is holistic and well stocked. Washer Dryer is a plus. Only downside : Breakfast is crowded. Food is meh. Strong contrast as compared to the menu from Coffee Club.
Response from Property: Dear Sir/Madam Thank you for your feedback, we appreciate in this and we hope to welcome back you to Staybridge Suites Bangkok soon Welcome Home & Best Regards, Ms. Natniccha Y (May) Guest Experience Manager
leekaho
1 King Studio Suite High Floor
Stayed in Jun 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on 7 Jun 2024
Quite good
Response from Property: Dear LeekahoThank you for taking the time to tell us about your experience with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Welcome Home & Best Regards, Ms. Natnicha Y (May) Guest Experience Manager
Guest User
2 Bedroom Family Suite 1 King 2 Single
Stayed in Mei 2024
Friends
4 review
4.7/5
Amazing
Posted on 24 Mei 2024
Very Nice !
Response from Property: Dear Sir/ Madam Thank you for you feedback, we appreciate in this and we hope to have a chance to welcome you back to Staybridge Suites Bangkok soon. Welcome Home & Best Regards, Ms. Natnicha Y (May) Guest Experience Manage
Guest User
1 King Studio Suite Separate Bathtub
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on 25 Jun 2024
We stayed there for 3 nights, although we didn't have the time to enjoy all the facilities but overall it was really great. The staffs were very helpful, thanks for the birthday greeting and cake, that was really sweet! I will definitely come back when visit Bangkok again.
Response from Property: Dear Sir/ Madam Thank you for you feedback, we appreciate in this and we hope to have a chance to welcome you back to Staybridge Suites Bangkok soon. Welcome Home & Best Regards, Ms. Natnicha Y (May) Guest Experience Manage
Heretoreviewtogetcoins
1 King Studio Suite
Stayed in Dis 2023
Solo travelers
12 review
4.5/5
Great
Posted on 18 Dis 2023
Stayed here for 4 nights. The pros: + clean and new room + friendly staff + good massage and malls nearby (mago stick rice too!) + free shuttle service to BTS The cons: - 10mins walk from BTS - sewage smell at hotel lobby - poor breakfast selection and small dining area
Response from Property: Dear Heretoreviewtogetcoins Thank you for your feedback, we appreciate in this and all your comments we will bringing this issue to our restaurant and staffs in order to improve our product and service we hope to welcome back you to Staybridge Suites Bangkok soon Welcome Home & Best Regards, Ms. Natniccha Y (May) Guest Experience Manager
Anonymous User
1 King Studio Suite
Stayed in Nov 2023
Friends
3 review
4.7/5
Amazing
Posted on 2 Jan 2024
Great Place to stay, very kind and accommodating staff, went for birthday trip and staff purchased birthday cake and made my trip so fruitful! πŸ˜€ Will go back to stay, place is clean and tidy. Even had washing machine and dryer for daily clothes , so dont have to bring much clothes along for our trip.
Response from Property: Dear Sir/Madam Thank you for your feedback, we appreciate in this and we hope to welcome back you to Staybridge Suites Bangkok soon Welcome Home & Best Regards, Ms. Natniccha Y (May) Guest Experience Manager