Siam Palace Hotel

Siam Palace Hotel Reviews

Siam Palace Hotel

3 soi Pradipat10, Phaya Thai, Bangkok, 10400, ThailandView Hotel Details
Siam Palace Hotel
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Siam Palace Hotel Guest Reviews

4.1/5
Very Good
231 review
Verified reviews
Location4.3
Amenities3.8
Service4.3
Cleanliness4.2
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All reviews(231)
Positive reviews(224)
Reviews with photos/video(87)
Friendly owner(56)
Awesome rooms(37)
Great location(28)
Easy to get around(22)
Great value for money(21)
Amenities were average(19)
Many dining options(12)
Convenient for shopping(7)
Negative reviews(7)
MAXKY XAYSANITH
Deluxe King Bed
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 31, 2024
All staffs was friendly and allowed me to check in at 7:30AM unlike another hotel! I appreciate it❤️
Response from Property: Thank you so much for your kind words and perfect rating! We are delighted to hear that our staff was able to accommodate your early check-in and make your stay enjoyable. We look forward to welcoming you back to Siam Palace Hotel soon!
Faina W
Deluxe King Bed
Stayed in Apr 2024
Couples
14 review
4.7/5
Amazing
Posted on Apr 9, 2024
Room is clean and spacious. The only downside is the floor trap on the bathroom and the sink are not working properly. Water stagnant and took some time to clear. Ants can be seen roaming on the table. Since this is just a transit stay for me, i guess overall is still good enough. Toothbrush is not provided, though. There are plenty of hawkers nearby which is definately a bonus.
Response from Property: Thank you for your feedback! We're glad you found our room clean and spacious, though we apologize for the maintenance issues you experienced with the bathroom floor trap and sink, as well as the presence of ants. We'll address these promptly. As a budget hotel, we aim to provide essential amenities to keep our rates affordable. While we don't offer toothbrushes as part of our standard amenities, we're always available to assist guests with any additional needs they may have. We're pleased you enjoyed the nearby food options and hope to welcome you back for an improved stay in the future.
KISHORE KUMAR
Deluxe King Bed
Stayed in Mar 2024
Business travelers
38 review
3.2/5
Posted on Mar 28, 2024
The hotel is in an excellent place.... everything nearby.. public buses and taxis are available all the time.. but the metro station is far needed to walk 20 minutes and problems if you have baggage.the hotel check in progress took only within minutes and they have allowed me to check in @8:30 am.there are no electric kettle in the room and they will provide the hot water in a flask. Overall the hotel is very good.
Response from Property: Thank you for your review! We're pleased you found our hotel's location excellent with nearby transportation options. Our quick check-in process and early check-in accommodation were aimed at enhancing your experience. We apologize for any inconvenience regarding the distance to the metro station and the absence of an electric kettle. However, we're glad our alternative provision of hot water met your needs. Overall, we're thrilled you had a good experience and hope to welcome you back soon.
Anonymous User
Deluxe King Bed
Stayed in Mar 2024
Solo travelers
2 review
3.5/5
Posted on Mar 25, 2024
The place is clean and spacious but the amenities they are lacking. But overall I can rate this hotel is good.
Response from Property: Thank you for your feedback. We're pleased to hear that you found our hotel clean and spacious. We apologize for any lacking amenities during your stay. We appreciate your overall positive rating and hope to have the opportunity to improve and provide an even better experience for you in the future.
Key Brozas
Deluxe Family Room With Two Bathrooms
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
We had the pleasure of staying at Siam Palace Hotel recently, and it exceeded all my expectations. From the moment we arrived, the hospitality was top-notch. The check-in process was seamless and efficient, with the front desk staff going above and beyond to ensure we felt welcome and informed. The room we stayed in with my friends was nothing short of perfect. Very spacious and the bed was exceptionally comfortable. The location of this hotel is ideal. It is conveniently situated near the 7/11, Chatuchak market and platinum market. The service throughout our stay was impeccable. Every staff member we encountered was friendly, professional, and attentive especially when we encountered some problems and need their help. Whether it was the housekeeping staff ensuring everything was spotless. In summary, this hotel offers an outstanding experience with its combination of comfort, convenience, and exceptional service. It truly stands out as a top choice in Bangkok. I will undoubtedly be returning and recommending it to friends and family. If you’re looking for a memorable stay with great value, look no further.
Response from Property: Thank you for your glowing review. We're thrilled to hear that your stay at Siam Palace Hotel exceeded your expectations. It's wonderful to know that our hospitality, comfortable rooms, and convenient location contributed to a memorable experience for you and your friends. Your kind words about our staff and service mean a lot to us. We look forward to welcoming you back on your next visit to Bangkok and appreciate your recommendation.
_TI***p
Deluxe Twin Room
Stayed in Feb 2024
Solo travelers
23 review
4.5/5
Great
Posted on Feb 6, 2024
The location is quite a while walk to metro station, but it is okay as there are many good traditional Thai restaurant along the way.
Response from Property: Thank you so much for taking the time to review our hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience during your stay with us. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.
Guest User
Deluxe King Bed
Stayed in Aug 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Sep 13, 2024
Booked to be near chattachuk market. Staff were very friendly and helpful. Tucked away so you aren’t near a busy street
Response from Property: Thank you for your kind words. We're glad you appreciated our convenient location near Chatuchak Market and the peaceful atmosphere. Our friendly staff is always here to help. We look forward to welcoming you again.
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Solo travelers
6 review
3.0/5
Posted on Aug 11, 2024
Quite far from BTS take a long walk . But a lot of street food that good for walk around and choose what you want many things.
Response from Property: Thank you for your feedback. We're glad you enjoyed the variety of street food nearby. While the walk to the BTS may be a bit long, we hope the vibrant food scene makes up for it. We appreciate your understanding and hope to see you again.
Ahmed
Deluxe Family Room With Two Bathrooms
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
everything was so cool even the staff were so helpful and the location is awesome we highly recommend this place and we will definitely will come bac🤗
Response from Property: Thank you for your fantastic review and perfect score! We're thrilled to hear that you enjoyed your stay at Siam Palace Hotel. It's wonderful to know that our helpful staff and excellent location made a positive impression on you. We look forward to welcoming you back for another cool and memorable stay.
Alex the wanderer
Deluxe King Bed
Stayed in Jun 2024
Solo travelers
62 review
4.0/5
Very Good
Posted on Jul 1, 2024
Good location and big room. The staff was friendly and helped with all the arrangements. It's very close to the Pradipat street with 7/11 just around the corner. We ll stay again.
Response from Property: Thank you for your kind words! We're delighted to hear you enjoyed our convenient location and spacious rooms. It's great to know our friendly staff could assist with your arrangements. We look forward to welcoming you back for another stay.
G123
Deluxe Family Room With Two Bathrooms
Stayed in Jun 2024
Family
7 review
4.0/5
Very Good
Posted on Jun 12, 2024
The staffs are nice even when we got there around midnight. The room is clean and neat. But the hot water in the shower is slow.
Response from Property: Thank you for sharing your experience at Siam Palace Hotel. We're glad to hear you found our staff welcoming and appreciated the cleanliness of your room, even during a late arrival. We apologize for the slow hot water in the shower and are working to improve this. We hope to have the opportunity to welcome you back for an even better stay in the future.
Anonymous User
Deluxe Family Room With Two Bathrooms
Stayed in Jun 2024
Family
1 review
3.7/5
Posted on Jun 13, 2024
Initial impression good, with friendly doorman helping with bags. Check in easy, but couldn't take my Mastercard or American Express or US money, so get your Thai money at airport or pay when you book. Also had to pay 600 Thai baht cash security deposit at check in. Everything clean and staff helpful, getting us a taxi to the airport at 4:30 AM when the one we booked was a NO SHOW. Downsides: of course no pool, water in our shower took 4 minutes to warm up a little, ran out of tp & no extra roll, no microwave, no coffee service, no food available, not even a vending machine. Nothing on tv except Thai news & football But there is a good 7/11 street food and average restaurants nearby. Its a bit Spartan for families, or even me & I've done the backpacker circuit, but you generally get what you pay for, right? Street scene near hotel.
Response from Property: Thank you for sharing your detailed feedback about your stay at Siam Palace Hotel. We're glad to hear that your initial impression was positive, with our friendly doorman and helpful staff. We apologize for any inconvenience regarding payment options and the need for a cash security deposit; we recommend guests prepare Thai currency in advance.We also regret the issues you experienced, such as the slow-warming shower, lack of extra toilet paper, and limited amenities like no microwave, coffee service, or food options. Your comments help us understand where we can improve.While our hotel is designed to offer budget-friendly accommodations, we strive to ensure a comfortable stay for all our guests. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
hellolemon
Deluxe Family Room With Two Bathrooms
Stayed in Jun 2024
Travel with friends
26 review
4.7/5
Amazing
Posted on Jun 27, 2024
Very clean hotel and friendly customer service. Location wise is close to many tourist spot
Response from Property: Thank you for your positive feedback. We're delighted to hear that you found our hotel very clean and our customer service friendly. It's great to know that our location is convenient for visiting many tourist spots. We hope to have the opportunity to welcome you back in the future.
Guest User
Deluxe King Bed
Stayed in May 2024
Solo travelers
1 review
2.5/5
Posted on May 8, 2024
A lot of small cockroach, the airport too old not enough cold, service is good , toilet not enough light
Response from Property: Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered with the presence of cockroaches, the air conditioning, and the lighting in the toilet. Please know that we take your feedback seriously and are immediately addressing these matters to ensure a comfortable and enjoyable experience for all our guests.We are glad to hear that you found our service to be good, and we hope to make your next stay with us perfect in every way.
Wing K Chow
Deluxe King Bed
Stayed in Oct 2023
Solo travelers
68 review
3.7/5
Posted on Oct 28, 2023
I booked this hotel many times. Everything remains satisfactory except I am very disappointed with the hot showers this time, water pressure so weak and almost no hot water.
Response from Property: Thank you for providing us with your valuable feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. We highly value your feedback and assure you that we will take the necessary steps to improve our services. We hope to have the opportunity to serve you again in the future.