22/8 Lat Krabang 24 Alley, Lat Krabang, Bangkok, 10520, ThailandView Hotel Details
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Crystal Suites Suvarnbhumi Airport Guest Reviews
4/5
Very Good
353 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(353)
Positive reviews(322)
Reviews with photos/video(88)
Close to airport(77)
Easy to get around(74)
Great value for money(24)
Large rooms(23)
Offers pick-up/drop-offs(22)
Convenient for shopping(17)
Many dining options(8)
Bathroom unclean(6)
Negative reviews(31)
tanqingenn1388
Premium Room
Stayed in Aug 2024
Family
39 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very good and near Airport i will come again and got free send me go Airport service thanks
Response from Property: Dear Guest,Thank you for your perfect rating and kind review! We are delighted to hear that you enjoyed your stay and appreciated our convenient location near the airport, as well as our shuttle service. It's fantastic to know that you plan to return on your next visit, and we can't wait to welcome you back for another wonderful stay!Warm regards,GM. Charles
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Excellent stay at Crystal Suites, not too far from the airport and transfer fairly inexpensive. The hotel is located near a small shopping centre with restaurants, 7-11 and a bar a short walk away.
Response from Property: Thank you for staying with Crystal Suites Suvarnabhumi. We welcome any feedback. and ready to improve even further If anything causes customer dissatisfaction I must apologize profusely. //Patthamanan (sales executive)
TravelProPackage
Deluxe Twin Room
Stayed in May 2024
Couples
88 review
5.0/5
Outstanding
Posted on Jun 20, 2024
It’s very near Robinson and easy to go to the airport of Bangkok. We stay here to waiting for the flight.
Response from Property: Thank you for staying with Crystal Suites Suvarnabhumi. We welcome any feedback. and ready to improve even further If anything causes customer dissatisfaction I must apologize profusely. //Patthamanan (sales executive)
Rpc87
Deluxe Twin Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 1, 2024
Stayed here 1 night whilst picking up a friend from the airport.. Great location with plenty of food options close by in The paseo mall... would recommend staying here before flying home..
Response from Property: Thank you very much for choosing to stay at Crystal Suites Suvarnabhumi Hotel. Every feedback from you is very valuable to us. We will take your feedback as an encouragement. and lead to further development If there is an opportunity, please allow us to serve you again.
Danna Maye
Deluxe Twin Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Kind staff. Has pick up transport, very helpful. Safe.
Response from Property: Dear Danna Mays,Thank you so much for your perfect rating and kind words! We are thrilled to hear that you had a positive experience during your stay. Our team takes great pride in providing excellent service, and we’re glad that you appreciated their assistance with your luggage. Your comments about the safety of our hotel mean a lot to us, as we strive to create a secure and welcoming environment for all our guests. We look forward to welcoming you back soon!Best regards,GM. Charles
Kongkiat Adhitdhiranan
Deluxe Queen Room
Stayed in Feb 2024
Couples
13 review
3.5/5
Posted on Feb 28, 2024
It’s value your money. The hotel located not far from Suvarnabhumi Airport, less than 20 minutes driving.
Some room need a renovation. Staff were very friendly. There were underground parking.
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Travel with friends
3 review
3.0/5
Posted on Feb 20, 2024
Close the airport but room not well prepared , not enough staff and maid to clean rooms, just quick stay and leave it’s ok but not value for money
Praweerata
Deluxe Twin Room
Stayed in Aug 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Aug 21, 2024
Location is great near department store
Response from Property: Thank you very much for choosing to stay at Crystal Suites Suvarnabhumi Hotel. Every feedback from you is very valuable to us. We will take your feedback as an encouragement. and lead to further development If there is an opportunity, please allow us to serve you again.
STKH74
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
5 review
3.0/5
Posted on Dec 5, 2023
Perfect for morning flight from Suvarnabhumi airport. Old but very comfortable. No toothbrush.
Anonymoususerfromasia
Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
1 review
1.7/5
Posted on Dec 17, 2023
The riooms at the front of the hotel when I stayed this time were extremely noisy. The A/C and the fridge made loud knocking and humming noises all the time. Even with ear plugs and sleep medication, I couldn’t sleep well. The loud Christmas music playing 24/7 in the lobby was very annoying. Breakfast was mediocre at best. I’ve stayed at this hotel in the past. This time was my most disappointing stay.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Couples
10 review
4.0/5
Very Good
Posted on Apr 30, 2024
Good location about 10 mins from airport .
Response from Property: Dear Guest,Thank you for your positive review and high rating! We are glad to hear that you appreciated our convenient location and the quick access to the airport. Your feedback is very valuable to us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,GM. Charles
BABA KAMALZAI
Deluxe Queen Room
Stayed in May 2023
Business travelers
6 review
2.5/5
Posted on Aug 3, 2023
Airport drop service is good but location is bad
Response from Property: Thank you for staying with Crystal Suites Suvarnabhumi. We welcome any feedback. and ready to improve even further If anything causes customer dissatisfaction I must apologize profusely. //Patthamanan (sales executive)
Ambersfeeling
Deluxe Twin Room
Stayed in Aug 2023
Business travelers
16 review
3.2/5
Posted on Sep 12, 2023
The attitude of the receptionist isn’t really friendly. We arrived really late and everyone was so tired. She just makes everything worse.
Response from Property: Thank you for staying with Crystal Suites Suvarnabhumi. We welcome any feedback. and ready to improve even further If anything causes customer dissatisfaction I must apologize profusely. //Patthamanan (sales executive)
Gine Guy
Deluxe Twin Room
Stayed in Feb 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 27, 2023
Highly recommend if you need a place to stay overnight for Suvarnabhumi Airport flight, safe and clean. Airport shuttle van also available at very reasonable price.
Guest User
Deluxe Twin Room
Stayed in Dec 2022
Business travelers
2 review
4.5/5
Great
Posted on Dec 15, 2022
I booked this hotel because I had overnight transiting thought BKK airport. Price are reasonable and provide airport pick up services.