919 Phetchaburi Rd, Ratchathewi, Bangkok, 10400, ThailandView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
VELA Dhi GLOW Pratunam Guest Reviews
4.5/5
Great
757 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(757)
Positive reviews(747)
Reviews with photos/video(251)
Awesome rooms(190)
Near shopping area(152)
Convenient for shopping(132)
Large rooms(64)
Loved the massages(32)
Loved the view(20)
Tasty food(20)
Stayed multiple times(16)
Negative reviews(10)
Yee11
Deluxe king Room
Stayed in Aug 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Vela Dhi Glow Pratunam is a hotel located in the Pratunam area of Bangkok, Thailand, known for its central location, modern amenities, and good value for money.
The hotel is located in the heart of Pratunam, close to major shopping destinations like Platinum Fashion Mall, Pratunam Market, and CentralWorld. It's also within walking distance to the BTS Skytrain, making it easy to explore the city. The lobby is located at Level 7.
The deluxe king room is clean and spacious. The king bed is comfortable. Mine also come with breakfast set which is international buffet.
The staff at Vela Dhi Glow Pratunam are frequently praised for their friendliness and helpfulness and also they will try their best in accommodating special requests.
The hotel also offers a range of amenities, including a rooftop pool with great city views, a fitness center, and an in-house restaurant. They also have tours and transport booth that can help you in your holiday planning.
Vela Dhi Glow Pratunam is well-regarded for its convenient location, modern rooms, and friendly service. It’s a solid choice for travelers who want to stay in the vibrant Pratunam area, especially those who are in Bangkok for shopping or sightseeing. The overall experience is generally positive, making it a popular choice among visitors.
6/11
Response from Property: Dear Yee11, Thank you for sharing your positive feedback about your recent stay at VELA Dhi GLOW Pratunam. We are delighted to hear that you enjoyed our central location in the heart of Pratunam, the modern amenities, and the value for money we offer. It's great to know that you found our deluxe king room clean and spacious, with a comfortable bed and a delicious international buffet breakfast. We are also pleased that you appreciated the friendliness and helpfulness of our staff, as well as our range of amenities including the rooftop pool, fitness center, and in-house restaurant. Your kind words motivate us to continue providing exceptional service to all our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, VELA Dhi GLOW Pratunam
Guest User
Superior Room No View
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Aug 31, 2024
Service at the reception counter was top notch. When I requested to print out my air tickets, it was promptly done, no charge. There was a bad smell at our mini fridge and I forgot to inform Housekeeping but when we returned to our room at night, the smell was gone. So Housekeeping was also excellent. Bedding is so comfy and we slept very well. Con is that there is no window view from our room sadly because we were on the 18th floor Room 1801 which would have a perfect view in actual fact. Toiletries for showering was very good as well.
Response from Property: Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the top-notch service at our reception and the prompt assistance with printing your air tickets. We are glad to know that our Housekeeping team promptly addressed the issue with the mini fridge. It is great to hear that you found the bedding comfortable and had a good night's sleep. We regret that your room on the 18th floor did not have a window view, but we appreciate your understanding. We are also pleased that you liked the toiletries provided. We hope to welcome you back for another pleasant stay. Best regards, VELA Dhi GLOW Pratunam
Jia Jia
Deluxe twin Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Clean hotel! Can consider. Need to walk a little bit but it’s fine as it’s directly opposite December mall!
Response from Property: Dear Jia Jia, thank you for your positive review! We are delighted to hear that you found our hotel clean and convenient. We appreciate your feedback and hope to welcome you back soon. Best regards, VELA Dhi GLOW Pratunam.
Guest User
Deluxe king Room
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 19, 2024
Very good location. Near shopping and foot massage parlours. Mcd and Starbucks are right below.
Response from Property: Dear guest, thank you for your positive feedback on our hotel's convenient location near shopping centers and massage parlors. We are delighted to know you enjoyed the proximity to Mcdonald's and Starbucks. Looking forward to welcoming you back soon. Best regards, VELA Dhi GLOW Pratunam.
DKeh
Deluxe Corner King Room
Stayed in Aug 2024
Family
8 review
4.5/5
Great
Posted on Aug 14, 2024
Great location, 24 hrs Mac juz downstairs. Platinum mall oppositie. Lots of food option. Massage available at lobby. Clean and spacious room. Will come back again
Response from Property: Dear DKeh, thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, clean and spacious rooms, and the variety of amenities available. We look forward to welcoming you back again at VELA Dhi GLOW Pratunam. Best regards, VELA Dhi GLOW Pratunam
Guest User
Deluxe king Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 13, 2024
Perfect location, easy to get to every where we wanted to get too, breakfast had good selection. check in was prompt.
Response from Property: Dear guest, thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, breakfast selection, and prompt check-in service. We look forward to welcoming you back soon. Best regards, VELA Dhi GLOW Pratunam.
dualeague
Deluxe king Room
Stayed in Jul 2024
Travel with friends
19 review
3.2/5
Posted on Aug 2, 2024
Only the location is perfect, but u have to take the Shibuya mall lift up to level 7 lobby for check in and then change to another lift to the room, quite a hassle . So if ure urgent for toilet or something not very ideal. One more annoying thing is the doors can't close properly, u need to slam it really hard which really disturbs all the guest especially early in the morning, rooms are not soundproof also. . Another con is the towels smells bad, toilet flush also not strong, only thing strong is the Aircon. Pillows are super flat also not comfy. Prices for this hotel keep rising also. Don't feel it's worth it anymore so I won't be back.
Response from Property: Dear dualeague, Thank you for sharing your feedback with us. We appreciate your compliments on our perfect location. We apologize for the inconvenience you faced with the lifts and doors, as well as the issues with the towels, toilet flush, and pillows. Rest assured, we will address these matters internally. Please note that our room prices are subject to market dynamics. We regret to hear that you do not find it worth returning to our hotel. Your comments are valuable to us, and we will strive to improve. We hope to have the opportunity to welcome you back and provide you with a better experience. Warm regards, VELA Dhi GLOW Pratunam
Tan
Deluxe twin Room
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 31, 2024
Been staying this hotel for many times. Location is excellent which shopping and food are all nearby. Room very nice and comfortable but the pillow they provided both are very soft and thin type. You can request for firm pillow if needed. Train station around 8-10 mins walk from Chit Lom station.
Response from Property: Dear Tan, thank you for your continued patronage and positive feedback. We are delighted to hear that you find our hotel's location excellent and the rooms nice and comfortable. We appreciate your feedback regarding the pillows, and we do offer firm pillows upon request. It's great to know that you find the proximity to the Chit Lom station convenient. We look forward to welcoming you back soon. Warm regards, VELA Dhi GLOW Pratunam
SarpohMama
Deluxe king Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Amazing stay with my husband. We are celebrating our wedding anniversary, and the hotel prepared a lovely swan for us. We feel loved. Cleanliness is top-notch, and the room is spacious. We requested a high floor and a non-smoking room, and the front desk was able to accommodate our request. We feel happy and satisfied. The location is good and convenient, within walking distance to Pratunam morning market. Also, we would like to shout out their flexibility. Due to our late flight at 9 pm, they were not able to extend our room stay, but they provided a towel for a shower after another round of shopping before heading to the airport. We will definitely come back to this hotel for a stay in the future.
Response from Property: Dear SarpohMama, Thank you for choosing VELA Dhi GLOW Pratunam to celebrate your wedding anniversary. We are delighted to hear that you had an amazing stay with us. Your kind words about the cleanliness, spacious room, and our accommodating front desk team are truly appreciated. We are glad that you found our location convenient and enjoyed the proximity to the Pratunam morning market. It was a pleasure to assist you with the late check-out situation, and we are happy that the provided towel was helpful. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future. Best regards, VELA Dhi GLOW Pratunam
Guest User
Deluxe twin Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 23, 2024
Second time staying at this hotel because of the good location. Behind is the wholesale market and many local eatery. However, not enough charging points for devices in the room. Hair dryer took ages to dry the hair.
Response from Property: Dear guest, thank you for choosing VELA Dhi GLOW Pratunam again due to our prime location near the wholesale market and local eateries. We will address the lack of charging points and look into improving the hair dryer efficiency. We hope to welcome you back soon. Best regards, VELA Dhi GLOW Pratunam
Anonymous User
Deluxe king Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 18, 2024
I love this hotel very much. It’s just located at the heart of the shopping district and the room is clean n newly renovated. It’s my anniversary and the hotel special arrange on the welcome deco for us. My husband love your very much
Response from Property: Hello Greetings from VELA Dhi GLOW Pratunam, we are delighted to hear about your positive experience at our hotel. We are thrilled that you enjoyed our prime location, clean and newly renovated rooms, and the special arrangements made for your anniversary. Thank you for choosing VELA Dhi GLOW Pratunam. Warm regards, VELA Dhi GLOW Pratunam
Guest User
Deluxe king Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Location is very good! A lot of food stall around the hotel, and is at heart of pratunam, opposite is near the platinum fashion mall. And the best is, there is massage shop same as the hotel building.
There is only 1 issue, is not near bts or metro. You have to take grab or tutu if you want to go around.
There is red line metro/train that go to airport, with walking distance 15min to 20mins.
Response from Property: Dear guest, thank you for your positive review and for highlighting our excellent location in the heart of Pratunam. We are delighted to know that you enjoyed the convenience of having food stalls, shopping options, and a massage shop nearby. We understand your concern about the distance from the BTS or metro, but we are glad you found the red line metro/train accessible for your airport travels. We hope this did not significantly impact your overall experience. We appreciate your feedback and hope to welcome you back soon. Best regards, VELA Dhi GLOW Pratunam
Anonymous User
Deluxe twin Room
Stayed in Jul 2024
Travel with friends
12 review
4.5/5
Great
Posted on Jul 14, 2024
Location is nice. Cleanliness is also nice.
Downside is, housekeeping keeps on forgetting towels but if you request it, they will gladly give.
Another downside is, breakfast is always the same everyday.
Response from Property: Dear Anonymous User, thank you for your feedback. We appreciate your positive comments on our location and cleanliness. We apologize for the oversight with the towels and will address this issue promptly. We also understand your concern about the breakfast variety and will work on enhancing the options. We hope to welcome you back soon. Best regards, VELA Dhi GLOW Pratunam
Guest User
Deluxe king Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Great location. Friendly staff. Near to clothes shop, food court, minimart, and reflexology. Clean room complete with amenities
Response from Property: Dear guest, thank you for your positive review! We are delighted to hear that you enjoyed our great location and the friendly staff. It's wonderful to know that you found our rooms clean and well-equipped. We look forward to welcoming you back soon. Best regards, VELA Dhi GLOW Pratunam.
Mun Mun
Deluxe twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Hotel locations is a Big Thumb up, as my mom was a great shopper, the location is good for my mum to walk around in Pratunam, Platinum, without our companion. because of the accessible location. Save lot of travelling cost/energy for her. The room is spacious enough and clean. There's connecting rooms available which are good for families traveler. Staff are friendly and helpful.
Response from Property: Dear Guest, thank you for your positive review! We are delighted to hear that you and your mom enjoyed our hotel's convenient location in Pratunam for shopping. We are glad that the room met your expectations with its cleanliness and spaciousness. It's wonderful to know that our connecting rooms were suitable for your family's needs. Our staff strives to provide friendly and helpful service to all our guests. We look forward to welcoming you back to VELA Dhi GLOW Pratunam soon. Warm regards, VELA Dhi GLOW Pratunam