ICheck Inn Gems Center Silom Reviews

Response from Property: Dear Ms. Ariba,Thank you for your detailed review. We're glad you found our location convenient for your needs and appreciated the amenities like the AC, refrigerator, and self-laundry service. We note your feedback regarding the washroom amenities and will consider this for future improvements. It's great to hear that our facilities contributed to a comfortable stay for you and your family. We hope to welcome you back for another pleasant experience.Best Regards,iCheck inn Gems Silom Team

Response from Property: Dear Valued Guest,Thank you for taking the time to provide such a positive review of our hotel. We are delighted to learn that you had a wonderful stay and that you plan to return in the future. We aim to deliver memorable experiences to our guests and it is rewarding to hear that we achieved this during your stay.It's great to read that you especially loved our facility. Your kind words mean a lot to our team who work tirelessly to ensure every guest has a comfortable and enjoyable stay. Your review serves as a testament that we're achieving our goal of delivering excellent service.Please feel welcome to reach out to our team for any assistance or arrangements you might need during your next stay. Again, thank you for sharing your experience, and we look forward to welcoming you back in the future.Best Regards,iCheck inn Gems Silom Team

Response from Property: Dear Mr. Curtis,Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you found your stay convenient and appreciated our cleanliness and efficiency, as our team is committed to providing top-notch service to all our guests. We are always open to feedback that helps us aim for that perfect 5/5 rating. If there were any areas where you feel we could improve, please don't hesitate to let us know. We're dedicated to making future stays even better.We look forward to welcoming you back for another wonderful experience.Best Regards,iCheck inn Gems Silom Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at our hotel, we're glad to hear that you found most aspects of your stay satisfactory. Concerning the air conditioning system and the remote, we apologize if the temperatures were not optimum or if the remote was not fully functional, as we understand how important these details are in creating an enjoyable stay. Your feedback helps us identify areas that may need additional attention, and rest assured, our maintenance team will examine and address these concerns promptly to ensure our future guests won’t encounter the same issue. We truly value your feedback and aim to provide the highest level of comfort and service for every one of our guests, and we would love to have the opportunity to serve you again and make your next stay an even better one!Best Regards,Nattwadee T.iCheck inn Gems Silom team

Response from Property: Dear Our Valued Guest,Thank you for sharing your feedback. We sincerely apologize that the room did not meet your expectations and that the view was not as described. Your experience is important to us, and we understand how this could be disappointing.We strive to provide accurate information about our rooms, and we will review the listing details to ensure they reflect the actual conditions. Please feel free to reach out to us directly so we can better understand the situation and find a way to make it right.We hope you will give us another chance to provide you with a better experience in the future.Best regards,Nattawadee Tha.Hotel Supervisor

Response from Property: Dear Khun Thepdinh,We are thrilled to hear that you had a good time during your stay with us. We understand how important it is for our guests to enjoy their stay and we're so pleased to know we met your expectations. Our team would like to express their gratitude for your warm compliments and 5/5 rating. We hope you will choose to stay with us again on your next visit.Khob Khun mak mak khaBest Regards,Nattawadee T.iCheck inn Gems Silom Team

Response from Property: Dear guest, thank you for choosing our hotel and taking the time to leave your review. Glad to hear you were satisfied with the location. We are also very proud to have convenient shops and food courts. Regarding the price issue you mentioned, hotel room rates are determined based on market demand and seasonal factors, and we will try our best to keep prices reasonable. We are always committed to providing our customers with a comfortable and value-for-money stay. Thank you again for your review and we look forward to welcoming you again in the near future. Sincerely, Dear Our valued guest,Thank you for choosing our hotel and taking the time to leave a review.We are glad to hear that you are satisfied with the location. We are also very proud of the convenient shops and food court.Regarding the price you mentioned, the hotel's room rate is determined by market demand and seasonal factors, and we will try our best to keep the price reasonable. We are always committed to providing customers with a comfortable and valuable accommodation experience.Thank you again for your review and look forward to welcoming you again in the near future.Sincerely,Nattawadee T.iCheck inn Gems Silom Team

Response from Property: Dear Peakspang, Thank you very much for your review and compliments for our accommodation. We are very pleased to know that you were impressed with your stay, both in terms of convenient check-in even at late hours, the service from the security guards, and the cleanliness and comfort of the room that we took special care of. Moreover, we are proud that our accommodation in Silom area can provide convenience and a good experience to our customers. If there is an opportunity, we hope to have the opportunity to welcome and take care of you again in the future. And if you have any additional suggestions, please let us know at any time. We are happy to improve to provide a better experience. Thank you again and hope to see you again soon, Nattawadee Thawat

Response from Property: Dear guest, hello! Thank you for your feedback and we apologize for the problems you encountered during your stay. Regarding facilities: We will ensure that the room is fully furnished and arrange maintenance personnel to repair shower, lighting and furniture problems. Regarding room layout: We understand that the design of the wash basin may cause inconvenience and will take this into consideration during future renovations. About service: We will strengthen staff training to ensure timely replacement of bath towels and solve the hot water problem as soon as possible. Your feedback is very important to us and we will work hard to improve. Welcome to contact us directly at any time and hope to have the opportunity to provide you with better services in the future. Best regards,Dear Guest,Thank you for your feedback, and we deeply apologize for the issues you encountered during your stay.Facilities: We'll ensure amenities are fully stocked, and maintenance will inspect the shower, lighting, and furniture.Room Layout : We understand the sink placement may be inconvenient and will consider this in future renovations. Service: We'll strengthen staff training to ensure towels are replaced and address the hot water issue promptly. Your feedback is invaluable, and we're committed to improving . Please feel free to contact us directly. We hope to have the chance to serve you better in the future.Best regards,

Response from Property: Dear Khun Piyadda, The hotel would like to sincerely apologize for the experience that did not meet your expectations this time. The hotel regrets that the room you received had a problem with the air conditioner and, more importantly, the hotel staff's slow response to your request at the beginning. We would like to thank you for informing us of the problem so that we can improve our service. We will take this case seriously and train our team to be ready to respond to customer problems quickly and appropriately. This is to ensure that your or other guests' next stay experience will be smooth and impressive. If there is an opportunity, we hope to welcome you again so that we can show our commitment to development and the best service. Sincerely, Nattawadee Thawat