The Duchess Hotel

The Duchess Hotel Reviews

The Duchess Hotel

61 Lang Suan Road Lumphini, Pathum Wan, Bangkok, 10330, ThailandView Hotel Details
The Duchess Hotel
The Duchess HotelThe Duchess HotelThe Duchess Hotel
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The Duchess Hotel Guest Reviews

4/5
Very Good
78 review
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(78)
Positive reviews(71)
Reviews with photos/video(10)
Awesome rooms(18)
Awesome stay(13)
Great service(10)
Large rooms(8)
Amenities were average(8)
Great location(8)
Negative reviews(7)
tiger19
One Bedroom Superior Suite
Stayed in Mar 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Mar 11, 2024
walking distance from chit lom bts exit 4. not that near but you may have pitstop at few convenience store. around 8-10minutes walk. 5-7mins to the park. hotel pool under maintenance till mid 2024. spacious room. comfortable. friendly housekeeping. friendly reception staff too. overall good stay.
Guest User
Studio
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 1, 2024
moldy shower tile sealer....evening receptionist wasnt helpful... the pool, fitness and party room of the hotel is renovating. However, we found out by ourself reading the letters in the room. We were trying to ask about dining room but the receptionist stopped us mid sentence and said only, no fitness, no dinning, no pool and walked away. But the receptionist in the morning was nice.
Agha Nasir
One Bedroom Superior Suite
Stayed in Aug 2023
Business travelers
10 review
3.2/5
Posted on Oct 22, 2023
The Duchess Hotel in Bangkok is a luxurious accommodation option that offers a truly delightful experience for its guests. Nestled in the heart of the city, this hotel combines modern amenities with a touch of elegance to create a memorable stay for every visitor. The rooms and suites are tastefully designed, providing comfort and convenience to all who stay here. The hotel also boasts a range of fantastic facilities, including a swimming pool, fitness center, and spa, allowing guests to relax and rejuvenate during their stay. The friendly and attentive staff go above and beyond to provide exceptional service, ensuring that every guest feels welcomed and well taken care of. Additionally, the hotel's proximity to popular attractions, shopping centers, and dining options make it an ideal choice for both leisure and business travelers. The Duchess Hotel in Bangkok truly offers an impeccable experience that will leave a lasting impression on anyone who chooses to stay here.
Stephanie
One Bedroom Deluxe Suite
Stayed in Dec 2023
Couples
1 review
2.5/5
Posted on Dec 29, 2023
As the hotel is quite far in, you need yo walk at least 15mins to the nearest BTS, there is no shuttle service as compared to nearby hotels which provide such services. The room is spacious, but old. Noises can be heard at 23 floor.
Kimlong
Studio
Stayed in Feb 2024
Solo travelers
2 review
4.5/5
Great
Posted on Apr 3, 2024
Good hotel, would stay again
Natchuda
One Bedroom Superior Suite
Stayed in Mar 2023
Travel with friends
15 review
3.5/5
Posted on Mar 17, 2023
The keys card doesn’t work when we up to the room sofa sink, staff nice and helpful, good location
Guest User
One Bedroom Deluxe Suite
Stayed in Feb 2023
Family
1 review
3.5/5
Posted on Feb 16, 2023
Nice Hotel. Swimming pool is on renovation and is closed. We were not informed before booking. Sauna was closed. Gym is old and not really big.
Guest User
One Bedroom Superior Suite
Stayed in Feb 2023
Solo travelers
6 review
4.0/5
Very Good
Posted on Feb 13, 2023
I have only one problem when I stayed at this hotel. It’s was the keycard when I inserted at my room for opening the door. It showed incorrect card more than 4 times so i called receptionist for solving this problem. They sent the new card to me for about 3-4 times. It was little bit annoying but I respected the service of this hotel. They always help me with kindness. Thank you
KANG Vannak
Studio
Stayed in Jan 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Jan 25, 2024
Best value hotel in BKK.
Chico Filho Oliveira
One Bedroom Superior Suite
Stayed in Jun 2023
Couples
3 review
4.5/5
Great
Posted on Aug 7, 2023
All works fine and the location is very good.
Guest User
Studio
Stayed in Nov 2021
Couples
6 review
5.0/5
Outstanding
Posted on Nov 28, 2021
There is only one front officer but she took a great care of us We were lucky to get upgraded to a bigger room Very specious Good location right next to vela
Response from Property: Dear values guest, Greetings from The Duchess Hotel and Residences! Thank you very much for taking the time to write and express your satisfaction with our services. Such feedback are always highly motivating especially when it comes from our guests who obviously appreciate the dedication of our overall experiences. I am delighted to learn that you enjoyed your stay with us. Your positive comments and scores noted in the your feedback have been shared with all associates at the hotel to further support our aim to deliver exceptional services and to create treasured memories for all guests. We hope that we will have the pleasure of welcoming you back to The Duchess Hotel and Residences again on your future visit to Bangkok. Yours sincerely, Front Office Manager
Lunkjai
Studio
Stayed in Feb 2022
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 5, 2022
Great hotel in an excellent location. Rooms are cleaned daily, Staff are very helpful
Guest User
Studio
Stayed in Aug 2023
Booked for others
14 review
5.0/5
Outstanding
Posted on Aug 27, 2023
Good!
Suchart Kim
Studio
Stayed in Sep 2021
Travel with friends
16 review
5.0/5
Outstanding
Posted on Oct 1, 2021
Good hotel , price cheap , and clean room , receptionists helpful
Response from Property: Dear Valued customer, Greetings from The Duchess Hotel and Residences! Thank you very much for taking the time to write and express your satisfaction with our services. Such feedback are always highly motivating especially when it comes from our guests who obviously appreciate the dedication of our overall experiences. I am delighted to learn that you enjoyed your stay with us. Your positive comments and scores noted in the your feedback have been shared with all associates at the hotel to further support our aim to deliver exceptional services and to create treasured memories for all guests. We hope that we will have the pleasure of welcoming you back to The Duchess Hotel and Residences again on your future visit to Bangkok. Yours sincerely, Mrs. Eknaree Front Office Manager
Joe fong
Studio
Stayed in Apr 2022
Couples
9 review
3.5/5
Posted on Apr 6, 2022
Room is ok, but TV is not clear,
Response from Property: Dear value guest,Greetings from The Duchess Hotel !Thank you very much for taking the time to provide us with your feedback regarding your stay with us. Your comments are most valued in helping us to improve our services in the future.It is regrettable that your stay with us did not meet your expectations, especially in relation to facilities such as TV not clear. Our aim is to ensure that associates are trained and improve their service to meet the hotel standard.Please rest assured that the Department Head concerned has been briefed and will seriously monitor each area. Please accept our sincere apologies for having missed the opportunity to impress you and please give us the opportunity to welcome you and your family back to stay at The Duchess Hotel and Residences again on your future visit to Bangkok.Yours sincerely,Eknaree Kontrong (Ms)Front Office Manager