Sukhumvit Suites Hotel

Sukhumvit Suites Hotel Reviews

Sukhumvit Suites Hotel

403-403/1, 407 407/1 Sukhumvit Road, Khlong Toei Nuea, Bangkok, ThailandView Hotel Details
Sukhumvit Suites Hotel
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Sukhumvit Suites Hotel Guest Reviews

4.1/5
Very Good
230 review
Verified reviews
Location4.6
Amenities3.6
Service4.3
Cleanliness4.1
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All Reviews(230)
Positive reviews(217)
Reviews with photos/video(75)
Great service(65)
Convenient location(38)
Easy to get around(33)
Too noisy(24)
Close to metro(12)
Tasty restaurant(9)
Many dining options(8)
Stayed multiple times(7)
Negative reviews(13)
Pan
Superior King Room
Stayed in May 2024
Couples
4 review
2.2/5
Posted on May 21, 2024
What a bad experience I had, and I won't be staying at this poor hotel anymore. To be honest, the location of this hotel was really convenient - it was just a 2-minute walk to the Sukhumvit MRT station and a 4-minute walk to the Asoke BTS station. That's the only good thing I can say. Let's talk about the issues I faced. First, our room had a big window, but after opening the curtain, it faced a wall. Huh?? Second, the room was extremely noisy because of the pub downstairs and the busy intersection outside the hotel. You can imagine how noisy it was, since the hotel only had six floors and we stayed on the fifth floor. Third, there was always water dripping from the air conditioner. Fourth, there were 3 lamps inside the room, but none of them had buttons to change the light mode - they were just on/off. Fifth, there were many moody and dirty marks on the pillow covers, and it was so disgusting. We told the room service staff to change them, but they said they had already done so, even though they clearly had not. Sixth, the chair inside the room was loose. If I had been pregnant, it would have been so dangerous. Seventh, the hair dryer in the room couldn't be used, and when we called the front desk, the staff member was very rude to us. She couldn't understand us and made us wait over 20 minutes for a response. If I visit Bangkok again, I definitely won't be staying at this hotel. It gave me a horrible experience during this trip.
6/7
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking the time to review us. Our sincere apologies in not meeting your expectations for being the Best Hotel in Sukhumvit. After thorough investigation we found the following: firstly, you had booked our base and cheapest room type in Superior King - this room type does not have windows, if you like room with windows please book our deluxe or suite room type. Secondly, if you had provided the feedback regarding noise sensitivity during the duration of your stay we could have moved your room free of charge or provided free ear plugs for your comfort. Thirdly, we have reported this maintenance issue, and have fixed the problem. Kindly request to report such issues during the duration of your stay for us to take immediate action. Fourthly, we have the light switch on the wall. Lastly, we provide daily cleaning and fresh sheets and linens every-day. We hope to welcome you again for another more enjoyable experience with us, and we will be sure to upkeep your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Michael Yiu
Superior King Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Dear Sukhumvit suite Hotel Management, I am writing this letter to express our appreciation for the wonderful experience we had during our stay at your hotel. We were guests from April 15th to April 19th, 2024, and our room number was 0512. Firstly, we would like to commend the excellent service and politeness of your hotel staff. The two employees at the front desk were incredibly friendly and professional. They patiently addressed our needs and inquiries, making us feel valued and important. Furthermore, we would like to give special recognition to a male staff member who assisted us with carrying our luggage to the room. His warm hospitality made us feel right at home. Not only was he willing to help us, but he also provided valuable information about the hotel facilities and the surrounding area. His professionalism and friendly demeanor left a lasting impression on us. Additionally, we want to praise the cleanliness of the room. Every time we returned to the room, we could sense a fresh atmosphere. The beds were tidy and comfortable, and the bathroom was spotless. This allowed us to rest and relax fully during our tiring journey. Moreover, the location of your hotel is truly convenient. There are two large shopping malls nearby, making our shopping and dining experiences extremely convenient. Furthermore, the hotel's proximity to the Asok and Sukhumvit MRT stations made it easy for us to travel to any destination. Such a location indeed added a lot of convenience to our trip. Lastly, we want to emphasize once again how unforgettable our stay at your hotel was. We feel fortunate to have chosen this hotel for our visit to Bangkok, and it was undoubtedly the best choice for us. We would like to express our gratitude to you and the entire staff of your hotel for their exceptional work and warm hospitality, which made our journey memorable. We look forward to staying at your hotel again in the future and will recommend your establishment to our friends and family. Best regard Michael Yiu
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Nelson Tan (naturalworm a.k.a ้˜ฟNEL)
Superior Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
located in the prime area makes you travel around Bangkok easily, nearby you have terminal 21 and Soi Cowboy, you can experience Bangkok with the very reasonable price.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Food Attack
Superior King Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 17, 2024
Room was big and the hotel was just at the link way bridge to BTS/Mrt which is really convenient. Hotel do not provide disposable shaver and comb etc. Disposable toothbrush was not replenished in a daily basic during room service. Our family stay there for 5nights and every alternate day we need to request toothbrush as the brush tend to bend or came off after 1 to 2 use. We are a family of three but room service only provide us either 1 or 2 fresh towel and toothbrush. It is a hassle that we need to call every day to request for towels. Receptionist was friendly and pleasant till the latter part of our stay when they wanted to charge us 100 bhat per towel. Also the room was not well maintain. Air con was dripping water etc.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are a 3-star hotel providing free amenities for you, for 2 adults, but in truth you stayed in the room total 3 adults, for which we did not charge extra. However, we have a policy for extra request for more than 2 towels per day. If you would like more amenities and greater flexibility on number of towels, please book a 4 or 5 star property for your next trip. Additionally, condensation of air conditioning is regular during the hot summer season, if you would like to eliminate condensation, would suggest to lower fan setting.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Jazz25
Superior King Room
Stayed in Feb 2024
Family
13 review
4.2/5
Very Good
Posted on Feb 13, 2024
Conveniently located next to Asok BTS and Sukhumvit MRT by sheltered walk bridge and also beside Terminal 21 shopping mall. Nice clean room and friendly staffs. Hotel breakfast was served in set meal with good variety to choose from and taste was great. My second time staying here in Bangkok.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Fiqmarshall
Superior Twin Room
Stayed in Feb 2024
Friends
5 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Excellent suites with kitchen and dining area. Washing machines there too. Nice clean room space, well designed and easy on the eye. Not too expensive to stay in considering its location in Bangkok. 24 hour restaurant next door for convenience. Overall a very good stay.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We do not have kitchen in our rooms, nor do we have washing machines. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Kelvin Be Yours
Superior King Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Near all station and really good place ! I like that near MRT & bts too
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Suan Wen
Superior King Room
Stayed in Jan 2024
Couples
12 review
4.5/5
Great
Posted on Feb 1, 2024
Location is strategic and convenient, walking distance to Terminal 21 and also easy to get through via BTS. The room is quite small. But the staffs are friendly.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Ben Yang
Superior King Room
Stayed in Jan 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Excellent location. Friendly staff. Very comfortable stay and close to everything you need. Pricing is reasonable too. Restaurant is excellent for the solo traveller.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
H Hung
Superior King Room
Stayed in Jun 2024
Solo travelers
1 review
3.0/5
Posted on Jul 1, 2024
i will say the location and late check out time at 12pm is perfect BUT it is a very dirty hotel. face towel dirty cups and glasses got stain no shower gel when i checked in the television cable is not connected I was woke up by a fly on my last day morning.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking the time to review us. Our sincere apologies in not meeting your expectations for being the Best Hotel in Sukhumvit. After thorough investigation we found you specifically requested no cleaning during the entire duration of your 3 night stay with us, for the future please put the Make Up Room sign for us to clean your room daily. We hope to welcome you again for another more enjoyable experience with us, and we will be sure to upkeep your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Aggressive
Superior King Room
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Superb strategic location at one of Bangkokโ€™s busiest intersections, with easy connections by all forms of transport to all over the buzzing metropolis. The room was well-stocked with all necessary amenities, including toiletries, a hair dryer, WiFi, TV and hot showers. The duvets and beds were sufficiently comfortable though not the best in town. Housekeeping services were prompt and did their job well. All for a very reasonable price.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Guest User
Superior King Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 18, 2024
The hotel staffs is very helpful and kindness the girl who work during night time she is so friendly and helpful. The location is great close to terminal 21 shopping mall and BTS station. The room is clean tidiness. I may come back to this hotel again in my next trip to Bangkok. Strongly recommended ๐Ÿฅฐ๐Ÿ‘๐Ÿ™๐Ÿ™
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
SuperBeeBee
Superior King Room
Stayed in Dec 2023
Family
7 review
4.7/5
Amazing
Posted on Dec 10, 2023
Good location and very near to terminal 21. Basic hotel and breakfast is great.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
WhoLaLa
Superior King Room
Stayed in Nov 2023
Solo travelers
9 review
4.7/5
Amazing
Posted on Nov 11, 2023
Unbeatable location with big shopping mall, supermarket, convenient stores, gym and massage shops. Close to both BTS Asoke and MRT. Lots of nice coffee shop and local food stalls nearby. The room is clean and spacious. Although the setting is not a luxury style, you got everything in need. The hotel staff are very helpful. The restaurant of this hotel is very delicious. Worth to try. One con is the shower. The water force is not that strong. If you prefer hot shower, the temperature of shower may be quite cool to you.
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Kaveh 139
Superior King Room
Stayed in Nov 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Dec 2, 2023
location excellent, restaurant downstairs fabulous, a little bit noisy and no pool
Response from Property: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel