The Continent Hotel Sukhumvit / Asok BTS Bangkok by Compass Hospitality Reviews
The Continent Hotel Sukhumvit / Asok BTS Bangkok by Compass Hospitality
413 Sukhumvit Road (Between Sukhumvit Soi 21 and Sukhumvit Soi 23), Klongtoey Nua, Watthana, Bangkok, 10110, ThailandView Hotel Details
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The Continent Hotel Sukhumvit / Asok BTS Bangkok by Compass Hospitality Guest Reviews
4.2/5
Very Good
162 review
Verified reviewsLocation4.6
Amenities3.8
Service4.1
Cleanliness4.1
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All reviews(162)
Positive reviews(152)
Reviews with photos/video(45)
Awesome stay(55)
Friendly owner(41)
Convenient location(20)
Loved the view(18)
Average sound insulation(15)
Easy to get around(11)
Tasty food(6)
Close to metro(4)
Negative reviews(10)
Guest User
Premier 2-bed Room
Stayed in May 2024
Couples
4 review
Very Good
Posted on Jun 1, 2024
Good location for public transport, it located at interchange stations of BTS and MRT.
Response from Property: Dear Valued guest, Thank you for your feedback! We're glad to hear that you found our location convenient for public transport, especially being situated at the interchange stations of BTS and MRT. We hope this made your travels around the city more enjoyable and efficient. Looking forward to welcoming you back soon!Best Regards, Sascha K.Cluster General Manager The Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong Thonglor Bangkok The Quba Pattaya Hotel
bettermay
Premier Queen Room With City View
Stayed in Apr 2024
Family
20 review
Posted on Apr 26, 2024
Room request service a bit slow, my nephew lost her iphone in her room in the first day.
Swimming pool is nice but small, location is great which is nearby Terminal 21
Breakfast is nice too,
Response from Property: Dear bettermay,Thank you for your review! We're glad to hear that you enjoyed our nice swimming pool and found our location convenient, being nearby Terminal 21. It's great to know that you also liked our breakfast. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Sascha K. Cluster General Manager The Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong Thonglor Bangkok The Quba Pattaya Hotel
LoveLife19
Premier Queen Room With City View
Stayed in Mar 2024
Family
8 review
Outstanding
Posted on Mar 31, 2024
Excellent location and service. We were very pleased with our stay. Few steps away from Asok station and Skywalk and really close to Terminal 21 mall. Breakfast was good and Beer (staff from the restaurant) makes the best cappuccinos. Only down comment is that you can hear noise from nearby rooms.
Response from Property: Dear LoveLife19,Thank you for your kind words regarding our location, service, and breakfast. We're thrilled you enjoyed your stay with us! Your feedback regarding noise from nearby rooms is duly noted, and we'll strive to address this issue for a more peaceful experience in the future. We look forward to welcoming you back soon.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit BangkokThe Coach Hotel Sukhumvit BangkokThe Quartier Hotel Phrom Phong Thonglor BangkokThe Quba Pattaya Hotel
SChew
Premier Queen Room With City View
Stayed in Mar 2024
Couples
2 review
Amazing
Posted on Mar 25, 2024
First time staying at The Continent. Chose this due to its proximity to city central, near intersection Asok BTS and Sukhumvit MRT. We stayed on the 29th floor which gave us great views of the central bkk. Highlight of the stay was the Makkha Health & Spa which was located just next to the hotel. One of the best massages I had in bkk by far! Would recommend this hotel as well as the spa! ๐
Response from Property: Dear SChew,Thank you for choosing The Continent for your first stay and for sharing your wonderful experience with us! We're delighted you enjoyed our central location, stunning views, and the exceptional services at Makkha Health & Spa. Your recommendation means a lot to us, and we look forward to welcoming you back soon!Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit BangkokThe Coach Hotel Sukhumvit BangkokThe Quartier Hotel Phrom Phong Thonglor BangkokThe Quba Pattaya Hotel
Stanislav
Premier Queen Room With City View
Stayed in Sep 2024
Business travelers
29 review
Posted on Sep 3, 2024
It has never happened to me that two people cannot fit in a double bed and what this hotel offers is a complete disaster. As a bonus, a dirty air conditioning system that does not work at all and does not cool. Never again !!!
Response from Property: Dear Stanislav,Thank you for sharing your feedback. Iโm truly sorry to hear about the issues you encountered with the bed size and air conditioning. This is not the standard we aim to provide, and I apologize for the inconvenience you experienced.Please know that we are addressing these concerns to ensure they are resolved promptly. We value your feedback and hope to have the chance to improve your impression in the future.Warm regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit BangkokThe Coach Hotel Sukhumvit BangkokThe Quartier Hotel Phrom Phong Thonglor BangkokThe Quba Pattaya Hotel
Shirley Nguyen
Premier Queen Room With City View
Stayed in Mar 2024
Travel with friends
12 review
Very Good
Posted on Mar 13, 2024
Customer service good. For cleaning for room not good. Hopefully can more lean. Thankfully
Response from Property: Dear Shirley Nguyen,Thank you for your feedback. We're pleased to hear that you found our customer service satisfactory. We apologize for any shortcomings in the cleanliness of your room and assure you that we will work diligently to improve. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Thomas
Premier Queen Room With City View
Stayed in Jan 2024
Couples
37 review
Very Good
Posted on Jan 30, 2024
Centrally located. Many shops, restaurant n massage shop nearby. Close to BTS n MRT station. The restaurant for breakfast is small therefore always lineup especially on weekend. The bar on the roof top is fantastic.
6/8
Response from Property: Dear Thomas,Thank you for choosing our hotel and sharing your experience! We're delighted you enjoyed our central location and the vibrant surroundings. Apologies for the breakfast wait; we appreciate your understanding. Thrilled to hear you loved our fantastic rooftop bar! We hope to welcome you back soon.Warm regards, Patharawadee P. (Assistant Front Office Manager)
Kinki
Premier Queen Room With City View
Stayed in Jul 2024
Travel with friends
1 review
Very Good
Posted on Jul 5, 2024
Room is a bit smaller than expected but the staffs are nice and helpful! Very convenient location with a nice spa around the corner.
Response from Property: Dear Kinki,Thank you for your feedback! We're glad to hear that you found our staff nice and helpful. We apologize if the room size was smaller than expected. It's great that you found our location convenient, with a nice spa nearby. We look forward to welcoming you back for another pleasant stay!Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit BangkokThe Coach Hotel Sukhumvit BangkokThe Quartier Hotel Phrom Phong Thonglor BangkokThe Quba Pattaya Hotel
Guest User
Continent Panorama View Sky Room
Stayed in May 2024
Couples
3 review
Posted on May 23, 2024
The location is the good conferenced however it is too noise outside the road and busy traffic so that you will not get the slicence night of sleeping.
The service is normal especially the customer service.
The room linen is terrible as most of the bath towel is torn and old.
Response from Property: Dear Valued guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the birthday cake and appreciated the care we put into preparing it. It was our pleasure to make your celebration special. We hope to have the opportunity to host you again soon!Best Regards, Sascha K.Cluster General Manager The Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong Thonglor Bangkok The Quba Pattaya Hotel
Guest User
Premier Twin Room With City View
Stayed in May 2024
Couples
2 review
Very Good
Posted on May 9, 2024
Service at the check in counter was quick, the room we asked for wasnโt available after 2pm when we checked in, the room service food was tasty but expensive. We were stranded in the lift for about 3mins before help came, suggest for lift to have ventilation fan.Overall ok.
Response from Property: Dear Valued guest,Thank you for sharing your feedback with us! We're glad to hear that you found the service at the check-in counter quick and that you enjoyed the tasty room service food, albeit the cost. We appreciate your suggestion regarding the lift ventilation fan and will certainly consider it for improvement. Your comments are valuable to us as we strive to enhance our guests' experience. We hope to welcome you back in the future for an even better stay!Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit BangkokThe Coach Hotel Sukhumvit BangkokThe Quartier Hotel Phrom Phong Thonglor BangkokThe Quba Pattaya Hotel
Elek
Sky Lounge Room
Stayed in Mar 2024
Solo travelers
1 review
Amazing
Posted on Mar 7, 2024
Great service, nice staff
Response from Property: Dear Elek,Thank you for your kind words! We're thrilled to hear that you received great service from our staff. Your satisfaction is our priority, and we look forward to welcoming you back again soon!Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Guest User
Premier Queen Room With City View
Stayed in Sep 2024
Couples
37 review
Posted on Sep 11, 2024
Pretty old but good location close to Asok BTS. Pool is small.
Response from Property: Dear Valued guest,Thank you for sharing your feedback. Weโre pleased to hear that you found our location convenient, being close to Asok BTS. We appreciate your comments about the pool size, and we will take this into consideration as we plan future enhancements.We hope to have the opportunity to welcome you back and provide you with an even better experience next time.Warm regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit BangkokThe Coach Hotel Sukhumvit BangkokThe Quartier Hotel Phrom Phong Thonglor BangkokThe Quba Pattaya Hotel
Guest User
Premier 2-bed Room
Stayed in Jul 2024
Travel with friends
17 review
Great
Posted on Jul 26, 2024
Very close to bts and mrt. Thereโs a good massage shop next to it.
Response from Property: Dear Valued guest,Thank you for your feedback. Weโre glad to hear that you enjoyed our convenient location and the nearby massage shop.We look forward to welcoming you back on your next visit.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit BangkokThe Coach Hotel Sukhumvit BangkokThe Quartier Hotel Phrom Phong Thonglor BangkokThe Quba Pattaya Hotel
CFLew
Premier Queen Room With City View
Stayed in Oct 2023
Couples
8 review
Outstanding
Posted on Oct 21, 2023
Good location, easy to access to BTS and MRT station.
Walking distance 3 to 5 min.
Response from Property: Dear Cflew,Thank you for highlighting our central location a doorstep away from MRT/ BTS Asok and various attractions. Great to hear you have a wonderful experience at our hotel Stay safe and looking forward to welcoming you back very soon. Warm regards, Patharawadee P. Assistance Front office Manager
Gan Jesseline
Continent Panorama View Room
Stayed in Feb 2024
Solo travelers
8 review
Posted on Feb 20, 2024
Upon arrival, was greeted by a doorbell staff. Courteous and friendly. Reception staff was working liek a robot only and not helpful. 1st room a/c not working..room was very hot. Went down to change room and 2nd room was ok. View is great ( panoramic view room) with great location to bts and walking distance to Terminal 21. Cross the st will have a very good massage place called Lek. Plenty of food avaialble nearby. Tried the gym and was rather small .
Response from Property: Dear Gan Jesseline, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our panoramic view room and the convenient location near BTS and Terminal 21. We apologize for the inconvenience caused by the initial AC issue and any shortcomings in the service you experienced. Your comments will help us improve, and we hope to welcome you back for an even better experience.Warm regards, Patharawadee P. (Assistant Front Office Manager)