Ascott Thonglor Bangkok Reviews

Response from Property: Dear Khun Kam Fung,Thank you so much for your continued loyalty and for choosing Ascott Thonglor for the fourth time! We are delighted to hear that you and your family had a wonderful stay and appreciated the upgrade. It’s heartwarming to know that our team members made your stay even more special. We look forward to welcoming you back again in the near future!Best reagrds,Ascott Thonglor Bangkok Team

Response from Property: Dear Valued Guest,Thank you for your kind words! We are thrilled you enjoyed the convenient location, spacious and clean room, and the stunning sunset view from our outdoor pool. We are also glad our staff made your stay even more enjoyable. We look forward to welcoming you back soon!Best regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Valued Guest,Thank you for your fantastic feedback! We are delighted to hear that our spacious and clean two-bedroom apartment suited your family perfectly. It’s great to know you appreciated the wash/dryer, tasty breakfast, and consistent hot water. We truly value your kind words and look forward to welcoming you back on your next visit!Best regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Khun Sfan,Thank you for sharing your experience! We are delighted to hear you enjoyed your stay in our suite with its spacious common area, convenient amenities like the washing machine, and prime location near the BTS and other major hotels. Our friendly staff is always here to make your stay as comfortable as possible. We look forward to welcoming you back on your next visit to Bangkok!Best regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Khun Babyangsty, Thank you for taking the time to share your detailed feedback. We appreciate your honesty and are glad to hear that you found some positive aspects during your stay, such as the surrounding bars, eateries, and proximity to Emquartier.We apologize for the issues you encountered with our guest services, particularly the delays in clearing room service plates and taking out the trash. This is certainly not the level of service we aim to provide, and we will address this with our team to ensure such lapses do not occur in the future.We are also sorry to hear about the traffic situation and your experience with breakfast. Your comments will be taken into consideration as we strive to improve our offerings and guest experience.Thank you for your understanding, and we hope to have the opportunity to welcome you back and provide an improved experience.Warm regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Khun Keegan, Thank you for your continued trust in Ascott Thonglor! We are delighted to hear you had another great experience with us. We are glad you enjoyed the washer/dryer and kitchen accessories in your room. Looking forward to welcoming you back again soon!Best regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Valued Guest,Thank you for choosing to stay with us again! We are thrilled to hear you had a good hotel experience and found our customer service staff friendly. We look forward to welcoming you back for your third stay!Best reagrds, Ascott Thonglor Bangkok Team

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We are thrilled to hear that you found the room clean and spacious, and that our staff contributed to making your stay enjoyable with their helpfulness and friendliness. It’s great to know that you appreciated the daily tidiness and replenishments in your room. We're glad our convenient location along the NTS added to your positive experience. Your recommendation means a lot to us, and we look forward to welcoming you and your friends in the future!Best regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Khun JCYueFen,Thank you for your wonderful feedback! We are delighted to hear that you found our hotel environment calming and relaxing. It's great to know that you enjoyed our breakfast and that our reception and housekeeping teams made you feel welcome.We are also pleased that you found your room spacious and clean. Providing a comfortable and serene experience for our guests is our top priority. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Khun Derek,We are thrilled to hear that you truly enjoyed your stay at Ascott Thong lor! Thank you for your kind words about our great service and friendly hotel staff. We appreciate your feedback regarding the water pressure in the rain shower, and we will certainly look into ways to improve that for our guests. It's wonderful to know that you still found relaxation and comfort with a nice shower and tub soak after your explorations in Bangkok. We can't wait to welcome you back for another enjoyable stay!Best reagrads,Ascott Thonglor Bangkok Team

Response from Property: Dear Khun VL,We are thrilled you enjoyed our connecting rooms with their added amenities like the big bathtub, kitchen, and washing machine. Making your stay comfortable and convenient is our priority. It's great to hear our location near the BTS station made transportation easy, and you appreciated the short ride or 15-minute walk to trendy areas like Ekkamai. We can't wait to welcome you back for another fantastic stay!Warm regards,Ascott Thonglor Bangkok Team

Response from Property: DEar Khun Lazgolf,We are thrilled to hear that you had a great stay with us and that our hotel came recommended by friends! Your satisfaction is our top priority, and we are glad we could promptly address the issue with the bedsheets to ensure your comfort. It's wonderful to hear that you appreciated our friendly staff, convenient transport service, and the peaceful ambiance of our location.We are grateful for your kind words and look forward to welcoming you back on your next visit. If there is anything else we can assist you with in the meantime, please don't hesitate to let us know. Safe travels!Best reagrds,Ascott Thonglor Bangkok Team

Response from Property: Dear Khun Flowering,We are delighted to hear that you enjoyed our convenient location, just a short walk from Thonglor BTS! It's wonderful to know that you found our hotel to be in great condition and appreciated the variety of breakfast options. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back in the future!Best regards,Ascott Thonglor Bangkok Team

Response from Property: Dear Valued Guest,Thank you for staying with us and we are glad to hear that you have enjoyable stay with us! We hope to welcome you once again in the future.BEst reagrds,Ascott Thonglor Bangkok Team