Novotel Living Bangkok Sukhumvit Legacy Reviews

Response from Property: Dear Valued guest, Thank you for taking the time to share your thoughts about your stay at Novotel Living Bangkok Sukhumvit Legacy. We're delighted to hear that you enjoyed our modern design, comfortable accommodation, and convenient location in the heart of Sukhumvit. It's wonderful to know that our facilities, including the gym, swimming pool, and meeting rooms, added to your enjoyable experience. We look forward to welcoming your back, whether it's for another short visit or a longer stay soon! Warm regards,Guest Relations Team

Response from Property: Dear Shierilyn, Thank you for your wonderful review! We're thrilled to hear that your kids loved the pool and slide so much that they didn't want to leave! The free popcorn at 4 pm is always a hit, and we're glad your family enjoyed it. It's great to know that our front desk and housekeeping teams made your stay even more special. We're delighted that you found our hotel to be family-friendly. Your positive experience is exactly what we strive for. We look forward to welcoming you back on your next trip to Bangkok! Sincerely, Guest Relations Team

Response from Property: Dear Ms. Laura Chien, Thank you for your kind review! We're glad you appreciated the friendly staff, free upgrade, and convenient location. We're happy you enjoyed the clean room and amenities. We'll look into improving the shower head cleanliness and TV connectivity. Thank you for your feedback on the breakfast we value your input and will work on enhancing our breakfast options. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best regards,Guest Relations Team

Response from Property: Dear Valued guest, Thank you for your wonderful review! We're delighted you had a fantastic stay at Novotel Living Bangkok Sukhumvit Legacy! It's great to hear our friendly and accommodating staff made your experience enjoyable. We're glad you found our amenities perfect and the location convenient with nearby malls and dining options. We look forward to welcoming you back and we hope your next visit will be even more pleasant than the previous one. Warmest regards,Guest Relations Team

Response from Property: Thank you for your great review! We're pleased to hear you enjoyed our convenient location near the shopping mall and Asok MRT station. We are delighted that your stay with us was enjoyable overall. We look forward to welcoming you back to Novotel Living Bangkok Sukhumvit Legacy in the near future! Warm regards, Guest Relations Team

Response from Property: Dear Iugares1661, Thank you for your kind word! We're glad you enjoyed your stay, and the breakfast with its wide variety of choices. Guest satisfaction is what we strive for, and we're delighted you appreciated our service. We look forward to welcoming you back for another stay. Best regards, Guest Relations Team

Response from Property: Dear Maher Alvajih, Thank you for your feedback and for rating us a high score! We're glad to hear you found the hotel clean and well-located, and that overall, your stay was very good. I apologize for the issues you experienced with the electricity and water pressure in your rooms. I’m happy to share that these concerns have been addressed and resolved by our maintenance team. We hope you’ll return for an even better experience the next time you're in Bangkok. We appreciate your understanding and look forward to welcoming you back in the future! Warm regards, Guest Relations Team

Response from Property: Dear Lai, Thank you for your perfect review ! We're thrilled to hear that our hotel was ideal for your family trip and that you appreciated the quiet and clean environment away from the bar area. We truly appreciate your feedback and hope to welcome you and your family back soon for another wonderful stay! Warm regards,Guest Relations Team

Response from Property: Dear Valued Guest, Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our excellent location and found it convenient to access the BTS station and explore the surrounding area. It's great to know that you appreciated the cleanliness and overall environment at our hotel. Your recommendation means a lot to us, and we'll continue working to improve our amenities and service. We look forward to welcoming you back soon! Best regards,Guest Relations Team

Response from Property: Dear Gailie, Thank you for your feedback regarding your stay at Novotel Living Bangkok Sukhumvit Legacy ! We're glad to hear that you found our staff friendly and appreciated the spacious, clean rooms. We understand that the mattress was a bit soft for your preference, and we'll take note of that. We also appreciate your suggestion for more breakfast options. It’s great that our location worked well for you, with easy access to BTS stations and nearby conveniences like the 7-11 and local supermarket. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Response from Property: Dear Maj, Thank you for sharing your experience with us. We're glad to hear that you found your stay overall enjoyable and appreciated the friendly housekeepers. We apologize if the service at the reception didn't fully meet your expectations. Your feedback is valuable, and we will focus on enhancing our team's training to ensure every guest feels attended to with warmth and attention.We look forward to welcoming you back for an even better experience next time!Sincerely,Guest Relations Team

Response from Property: Dear Yap Ting Wei, Thank you for sharing your experience! We’re glad you enjoyed our convenient location and that your room, with its cozy feel and city view, added to your stay. It’s wonderful to hear you had an enjoyable visit overall. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We truly appreciate your compliments and look forward to welcoming you back for another enjoyable stay! Sincerely, Guest Relations Team

Response from Property: Dear Valued guest, thank you for sharing your wonderful experience at Novotel Living Bangkok Sukhumvit Legacy! We're thrilled to hear that you found our hotel spotless and our staff friendly and welcoming. It's great to know that your family enjoyed the swimming pool and the complimentary mocktails in the afternoon. Our location indeed offers a quiet retreat while being conveniently close to the new Em Sphere mall. We're glad this worked well for you. We look forward to welcoming you back for another great stay! Warm regards, Guest Relation Team