Jasmine City Hotel Reviews

The staffs are so friendly and helpful! Thank u for the staffs❣️ And there's cozy swimming pool. Also the room was very clean and have nice view I will stay here when I visit Bangkok again:)

Wow this place is the best. Hotel is beautifuly designed. Good location good pool real quality breakfast. It is not cheap but if you want quality this is the place. Wish l had found this place ages ago.

My first time in Thailand, Bangkok and the first 5 diamond I booked and stayed here. Everything was going well using google map from the airport, to the train ride, change train, then get out at the destination station. From the destination station it should be a 6 min walk to the hotel according to trip.com And google map. I follow google map to the teeth and It took me to a local building that looks abandoned. Because its still early in the morning all the retail shop/stores aren't open yet. I stopped a taxi going by and took the taxi to the hotel. Ride was just under 2mins and cut around a couple corners, which means I was in the right area but map didn't pin the hotel correctly. taxi cost 35 baht = about $1 so it was cheap to save me from all the chaos. I gave the location a 3 out of 5 for the above reason, to be fair, I don't know if it's the hotel location or google map is the problem here but I took out two stars for location according to my ordeal. My flight arrived early in the morning with all that going on I got to the hotel about 8:30am in the morning. The check-in time is 2pm and I completely understand that they won't have a ready room available. I was given a option to pay extra if I want to do early check-in. I declined, opt to wait. I walked around the immediate area surrounding the hotel to kill time and wait it out. Finally, after 5 + hours at 1:57pm they have my room ready and I was told I was given a free upgrade to a better room. I got to my room, yes it feels like an upgrade. the room was large, has a kitchen, big refrigerator, sitting area, office desk etc. But I wasn't thrilled about the bathroom. It was a tub-shower with cloth curtain. As I predicted, no matter how carefully I try to shower the water still gets out. spill over the tub corners and on to the bathroom floor. yes it has floor drain but I had to use bath towels to mop the floor dry to be able to use the bathroom for other purpose. I didn't enjoy a hot good shower, and I had to clean the floor after I shower, in hot humid Bangkok. The rating for this hotel is a 5 diamond on the site, I would only have it at 4 diamond max. I can forget the location part, because it might be a google problem. I can forget the 5+ hour waiting for a room or extra charge for early check-in but then can give me an upgrade? I will NOT forget that I didn't enjoy and good shower and a 5 diamond/star hotel should either just have a standup shower or have a shower tub separated.

Excellent Hotel great location close to nightlife shopping and many restaurant around nice clean modern rooms good value for money

Location quite ok as it is walking distance from Asoke Station. Front desk service staff are unfriendly and frowning. The bed keeps on moving. Personally, you can better places to stay around the area.

Booked smoking room. But was told smoking room was under request and it's not available. Front desk Staff was very rude and ask me to prove that i book a smoking room. After i show him the website of Trip.com show smoking permitted. I was given a deluxe room while my booking is studio room. Different room type, very uncomfortable smell in the room and dusty. I had no choice but to cancel my booking....

Excellent hotel facilities. Good Service, very convinent and located right inside Asok and also near BTS and MRT station.

Convenient location next to BTS Asok sky train station. Received a free upgrade from Deluxe studio to 1 bedroom suite at level 18 (1803) with good view of north side of Sukhumvit area. Really nice Customer Service staff at Receptions. Fitness room is old and the equipment is limited. The breakfast buffet has a wide selection of food but mostly Japanese focus as many guests were Japanese. In-room dining and eating at the Lobby restaurant was same price which is similar prices to eatery nearby

Great hotel great location near Asok

Good room Good hotel Close everything

Great location and nice staff. Everything really good. Come back sure !!

All the staff are well trained. We have no doubt staying there again.

The location is excellent which steps to Terminal 21.

English of some receptionist sucks. shower water is unstable, other facilities just cool. and u have to show the receipt to refund the deposit when you checkout, otherwise u will lose your deposit for no reason. How Ridiculous. cannot believe it happens in 2023. Is this some ancient castle built in 1800s?