Park Plaza Bangkok Soi 18

Park Plaza Bangkok Soi 18 Reviews

Park Plaza Bangkok Soi 18

Sukhumvit Soi 18, Khwaeng Khlong Toei, Khlong Toei, Bangkok, 10110, ThailandView Hotel Details
Park Plaza Bangkok Soi 18
Park Plaza Bangkok Soi 18Park Plaza Bangkok Soi 18Park Plaza Bangkok Soi 18
Check available rooms for your travel dates
We Price Match
1 night

Park Plaza Bangkok Soi 18 Guest Reviews

4.3/5
Very Good
108 review
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.3
Filter by:
Sort by:
All reviews(108)
Positive reviews(102)
Reviews with photos/video(23)
Awesome stay(33)
Friendly owner(33)
Clean and tidy(17)
Convenient location(10)
Great swimming pool(7)
Easy to get around(6)
Close to metro(4)
Negative reviews(6)
ThelifeofRiley
Superior Room
Stayed in Jun 2024
Couples
35 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Wonderful hotel and in a fantastic location! The happy hour prices for drinks by the pool making staying here even better.
Response from Property: Thanks for the positive feedback! We're thrilled you enjoyed our location and the service. Hope to see you again soon!
Guest User
Superior Room
Stayed in Apr 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Apr 12, 2024
Excellent service Love the rooftop bar and the swimming pool Very chill and relax !
Response from Property: Thank you! We're thrilled you enjoyed our excellent service and relaxed vibe, especially at the rooftop bar and swimming pool. Look forward to welcoming you back soon!
Anonymous User
Deluxe Room With City View
Stayed in Aug 2024
Solo travelers
1 review
3.2/5
Posted on Aug 21, 2024
Hotel is very outdated. The AC controls were so wore and broken, I had to press it to test the buttons and memorize the controls. Rooms are extremely humid, 60% or more. It would get so humid when the AC was off that the windows fogged and the wall papers were losing color from the dampness. Which implies mold. Pool on the 8th floor - outdated like everything else. But for the price of 75-78 USD a night, it’s not cheap for the terrible facility. Finger prints on the chair and bed board. Old towels. You might as well spend 25 dollars more for Somerset Thonglor. Everything is modern and clean with a gorgeous pool and rooms that doesn’t look like a horror film.
Response from Property: Thank you for sharing your experience. We sincerely apologize that the condition of the facilities did not meet your expectations. Your concerns regarding the humidity, cleanliness, and outdated amenities have been noted, and we will be addressing these issues with our team to ensure improvements are made. We strive to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short during your visit. Your feedback is invaluable as we work towards enhancing our facilities and service. Thank you for bringing this to our attention.
Elson
Junior Suite Non Smoking
Stayed in Jul 2024
Solo travelers
1 review
3.7/5
Posted on Jul 14, 2024
Junior suites was good. Bathroom and toilet are separated. Only thing is the Television is too old. Would be good if they upgrade it
Response from Property: Thank you for your feedback. We're glad you enjoyed the Junior Suite and its layout. We appreciate your suggestion about the television and will consider it for future upgrades.
Lorenzo Bali
Junior Suite With City View Non Smoking
Stayed in Jun 2024
Business travelers
20 review
3.7/5
Posted on Jun 17, 2024
Nice Hotel, good location, not too noisy during the night, quite clean ( Thai standard), wifi working fine, friendly and professional staff, good breakfast. MTR is just 5 minutes walking distance.
Response from Property: Thank you for taking the time to share your feedback. We’re thrilled to hear that you enjoyed your stay with us. We’re glad you found the location convenient and the hotel peaceful at night. It’s also great to hear that the WiFi met your needs and that our staff were friendly and professional.We appreciate your kind words about our breakfast and cleanliness. Your positive comments encourage us to maintain our standards and continue delivering excellent service.We hope to welcome you back soon!
Sumesh
Deluxe Room With City View
Stayed in Jun 2024
Business travelers
39 review
3.5/5
Posted on Jun 12, 2024
Not impressed with house keeping service and not that flexible reception. But the security staff are kind and very helpfull.
Response from Property: Thank you for your feedback. Your comments will help us improve our services, and we hope to provide a better experience on your next visit.
Guest User
Deluxe Room With City View
Stayed in Aug 2024
Other
1 review
4.2/5
Very Good
Posted on Aug 19, 2024
All good. Location not bad nearby to attractions. Lots of eateries nearby too
Response from Property: Thank you for sharing your experience with us. We hope to welcome you back on your next visit to the city.
Guest User
Superior Room
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on May 13, 2024
Very friendly and helpful staff. They are a credit to the hotel. Room service food was good. Breakfast ok. Location is excellent. Thanks for the enjoyable stay!
Response from Property: Thank you for your feedback! I'm pleased to hear our staff made a positive impression and that you enjoyed the room service and convenient location. We appreciate your stay and hope to welcome you back soon!
Benjamin James
Superior Room
Stayed in Feb 2024
Travel with friends
1 review
4.5/5
Great
Posted on Feb 19, 2024
This used to be a little “hidden gem,” but I think the word is out. They’ve raised their rates considerably, and even on this most recent trip, they didn’t even give complimentary water in the rooms. I still like it though. It’s a bit tucked back on Soi 18, but it’s an easy/quick enough walk to Asok.
Response from Property: Thank you for taking the time to share your thoughts on your recent stay with us. We're pleased to hear that you still find value in our hotel despite the changes in rates. Thank you once again for your feedback, and we look forward to welcoming you back soon.
Schaefer
Deluxe Room With City View
Stayed in Dec 2023
Solo travelers
16 review
4.7/5
Amazing
Posted on Dec 30, 2023
Pleasant hotel, friendly staff on a quieter than usual soi off Sukhumvit. Very much enjoyed my stay.
Response from Property: Thank you for taking the time to share your experience with us. We're glad to hear that you had a pleasant stay overall. We hope to have the opportunity to welcome you back.
Anthony
Superior Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Nice service, the room is clean
Response from Property: Thank you for your kind words! We look forward to welcoming you back soon!
Jack1974
Superior Room Non smoking
Stayed in Dec 2022
Couples
138 review
4.2/5
Very Good
Posted on Dec 10, 2022
Big room, walk 8 mins only can reach Terminal 21. Didn't try the hotel breakfast, outside have few restaurant, price decent. So far everything is ok.
Response from Property: Thank you for review!
Anonymous User
Superior Room Non smoking
Stayed in Dec 2022
Family
10 review
5.0/5
Outstanding
Posted on Jan 1, 2023
Great stay throughout the 4 nights in this hotel. Service was great.
Response from Property: Thank you for your feedback and we are glad that you had a pleasant stay.Nuit/ Front Office Manager
Guest User
Superior Room
Stayed in Apr 2023
Travel with friends
8 review
2.5/5
Posted on May 2, 2023
Even though check in time was suppose to be 2 PM , my room was not ready till 3 PM . After pushing the staff got the room eventually but room was comparatively smaller to other rooms . Even checkin took 15-20 minutes which is unusual considering there was no waiting . Rooms were clean and tidy
Response from Property: Thank you for your feedback. We apologize for inconvenience that I will reinforce training to team.NuitFront Office Manager
Guest User
Superior Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 12, 2024
So far the service is ok.
Response from Property: Thank you for your review. We hope to welcome you back for an enjoyable stay.