Hotels near Nana Plaza in Bangkok

I was pleasantly surprised to find two cute elephants on the bed after upgrading to a king-size room. However, when I pulled back the sheets, I discovered three strands of hair that weren't mine. I went to the front desk to report the issue and asked for a change of sheets. A local male staff member flicked the three hairs onto the floor and told me that the sheets were clean and new, implying they were fine to sleep on. It seemed like he had no intention of changing them. So, I insisted on completely new ones. He then quickly brought a new set of sheets and duvet covers and changed them in about a minute. I gave him 20 baht as a tip for his trouble. Later, the front desk called to apologize and said they'd send a drink voucher, but it never arrived. The mini-fridge was a bit old and run-down, and it was quite disgusting inside, like a junk fridge no one would even buy for 50 baht as scrap. When I checked out, I had basically left everything 80% as I found it, as I hadn't used any of the other amenities.

I initially booked my stay for a few days only, but decided to extend for another week. The staff were very nice and allowed me to stay in the same room throughout my time in Bangkok. Now this is really a plus point as some hotels will require you ”check out”, then check in later again which can be a major inconvience. The gym was surpringsly well equipped compared to some higher end hotels (another plus point). They also have self service laundry right beside the gym, or you can opt for the laundromat service right next door to the hotel's lobby (another plus point). Breakfast selection was decent, they do offer a variation throughout the week. Optionally there are also a few coffee joints and 7-11 within the premises. Transport wise, I found out that the back gate of the hotel leads to the pier which you can take the river/canal taxi! That is an absolute winner if the traffic gets really bad. Only 10-12minutes to Central Embassy and the usual downtown areas. Just use google maps to get you along.

The facilities were kept clean, and the reception and cleaning staff were very kind! There were three shower rooms and three toilets each for women, and they were cleaned frequently. The shower rooms had shampoo and body soap. There was also one hairdryer in the vanity area. The room had a locker large enough to fit a carry-on size bag, and another locker at the head of the bed for valuables, both of which could be locked, which was reassuring. I brought a converter from Japan for the outlets, but it wasn't necessary. There were two outlets by the bed, so it wasn't inconvenient at all. The laundry room was on the 3rd floor, and I could hang my washed clothes there to dry. Since it's a well-ventilated indoor space, my laundry wouldn't get wet even during a squall. The fish market is nearby, so I noticed a slight fishy smell until I got to the hostel, but overall, it was a very satisfying stay! I'm glad I chose to stay here!

The hotel's location is pretty good. There's a convenience store downstairs, and about 500 meters south, you'll find a large shopping mall and a night market. To the north, there are all Chinese restaurants. The room itself is quite spacious. Compared to hotels in China, the decor is a bit dated, but it's very clean and the bed is large and comfortable. The front desk staff can provide basic Chinese service, so checking in was easy. The breakfast spread is also quite rich. It might be a little far from the main attractions, though.

We had an amazing stay at this beautiful property. The location is perfect, right on the banks of the Chao Phraya River, offering lovely views and a peaceful atmosphere. The hotel also provides a complimentary boat shuttle service to the nearest pier, making it incredibly convenient to explore IconSiam, WatArun, WatPho, Asiatique etc. Hotel has an outstanding hospitality. Every member of the staff—from the bell attendants and reception team to the housekeeping staff, are warm, courteous, professional, and always eager to help. We even got a complimentary upgrade from a Deluxe Premium Room to a Suite, which made our stay even more memorable. The suite was spacious, elegant, and very comfortable. Breakfast got a huge variety to offer. Overall, it was a wonderful experience, and we would highly recommend this hotel to anyone looking for a luxurious stay with exceptional service in Bangkok. We would definitely love to return on our next visit. View from our room is attached.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

Holiday Inn Bangkok: Perfect Solo Weekend Retreat Near Emsphere I recently spent a relaxed long weekend (just over two nights) solo at Holiday Inn Bangkok, right next to Emsphere mall. As an NRI zipping between Hong Kong and Bangkok for work, I needed a hassle-free spot with easy access to shopping, dining, and BTS— this nailed it. Location (5/5): Smack in Sukhumvit's heart, it's a 1-min walk to Emsphere's trendy shops, cinemas, and food scene. BTS Phrom Phong is 5 mins away, making airport runs and city jaunts effortless. No taxi drama in Bangkok traffic! Room & Comfort (4.5/5): My superior room was spotless, modern, and spacious for solo use— king bed was plush, blackout curtains ensured deep sleep despite city buzz. Huge bathroom with rain shower and amenities felt luxurious. Minor nitpick: AC was a tad noisy at night, but earplugs fixed it. Free Wi-Fi was speedy for my work calls. Service & Facilities (4/5): Staff were warm and efficient—check-in was instant, and they upgraded my view gratis. Gym and pool on the 8th floor offered stunning skyline vistas; poolside was quiet for solo unwinding. Breakfast buffet was solid (fresh Thai/Western options), but could use more variety for repeat stays. Value (4.5/5): At ~THB 4,500/night (booked via app), it's a steal for the location and IHG perks. Quiet for a city hotel, ideal for solo travelers avoiding party vibes. Overall: 4.5/5. Highly recommend for short business-leisure trips. Will return!

The night before check-in, I carefully read the negative reviews on Ctrip, which made me lose confidence in this hotel. I contacted Ctrip customer service in the middle of the night to try and cancel, but since it was past the cancellation time, we ended up staying there anyway… We had four adults and two children, so we booked a connecting quad room and a twin room. 1. **Hygiene:** The rooms were very clean. It felt comfortable to walk barefoot on the floor, and the bathroom was also very clean with a good wet/dry separation. 2. **Breakfast:** We had the power breakfast every day, and it was delicious and well-balanced. 3. **Service:** I didn't feel any discrimination; both the male and female customer service staff were very polite. 4. **Shuttle:** The hotel's regular schedule is a shuttle every half hour to the alley entrance, but during our two-day stay, we were able to leave whenever we wanted. 5. **Room Type:** For two adults and two children in Bangkok, there aren't many family room options. Many family rooms put all four people in one room, which can be disruptive when adults and children have different schedules. If you book two separate standard rooms, there's no way to look out for each other. So, connecting rooms are our favorite room type when choosing a hotel. 6. **Location:** This is indeed a drawback. Although the Sukhumvit area is great, the hotel is located deep inside an alley, which takes away the fun of being able to just step out and explore anytime… 7. **Pool and Gym:** The pool isn't big, but we were just transiting through Bangkok to Phuket, so we weren't planning on swimming at a city hotel anyway. The gym is also really small; it gets very crowded with just three or four people. However, they thoughtfully provide small towels for wiping sweat in the gym.

I stayed at Kingston Suites between May 15 and May 18, 2026. Arriving early morning on the 15th, they permitted an early check-in at a cost of 1000 baht extra for which i was grateful after travelling for 30 hours. The executive suite room was large, clean and included basic furniture, a microwave, refrigerator, and washer/dryer. The breakfast was a mix of Western and Indian dishes. I thought it was just okay as the main entrees were kind of bland and the selection was limited. Most of the staff were courteous. The location was quite good, only a 10-12 minute walk to Terminal 21 and a couple of BTS stations. I would likely stay again though there are numerous alternatives at a similar price point so it would likely boil down to who offers the best deal.

We stayed at this hotel for two nights. Cons The rooms are very outdated. Furniture, walls, corners, and the bathroom show visible wear and damage. The rooms clearly need renovation. The photos on the listing do not reflect the current condition of the rooms. They look much newer than they actually are. A stove was listed as an amenity, but in reality it was not usable — it was covered with a fixed wooden panel and could not be opened. There is no tea or coffee in the room, despite a coffee machine being shown in the photos. Tea is available at the reception during daytime only. The air conditioner is very noisy. It is controlled via a wall panel (no remote control) with limited settings, and even on the lowest mode the noise is noticeable. There is no ventilation fan in the bathroom, so steam stays in the room after showering unless the door is opened. The TV offers only Thai channels. There is no Smart TV and no option to connect a phone. The kitchen area has a sink, cabinets, and basic dishes, but it is not functional due to the lack of a stove. Despite cleaning, the room looks visually worn because of the overall condition of the walls and ceiling. Pros The bed is comfortable, with two pillows per person. Clean bed linen. The bathroom was clean, with good water pressure. The room includes a new hairdryer, a refrigerator, dishes, and cutlery. There is a balcony facing the courtyard, where smoking is allowed. The staff were polite and helpful. The receptionist spoke good English and explained everything clearly, and the housekeeping staff were also very friendly. The hotel provides a golf cart shuttle to nearby shopping malls. The location is convenient, close to M-Sphere, Emporium, and the M District, which was the main reason we chose this hotel. Overall Suitable for a short stay of one night. The main drawback is the outdated rooms and mismatch with the photos. The location and staff are the hotel’s strongest points. ——— Останавливались в этом отеле на две ночи. Минусы Номера сильно устаревшие. Мебель, стены, углы и ванная с потёртостями и сколами, требуется обновление и ремонт. Фотографии на сайте не соответствуют текущему состоянию номеров: выглядят новыми, тогда как по факту номера давно не обновлялись. В номере была заявлена плита, но фактически она отсутствовала — была закрыта и зафиксирована деревянной панелью, воспользоваться ею невозможно. В номере нет чая и кофе, несмотря на то, что на фотографиях присутствует кофемашина. Чай можно взять на ресепшене в дневное время. Кондиционер шумный, работает без переносного пульта, управление осуществляется с настенного блока с ограниченным количеством режимов. Даже на минимальном режиме шум заметный. В туалете нет вытяжки, после душа пар остаётся в комнате, уходит только при открытой двери. Телевизор показывает только тайские каналы, Smart TV отсутствует, подключение телефона невозможно. Кухонная зона оборудована раковиной, шкафчиками и посудой, но нефункциональна из-за отсутствия плиты. Из-за общего износа поверхностей номер визуально выглядит неаккуратно, несмотря на уборку. Плюсы Удобная кровать, по две подушки на человека. Чистое постельное бельё. Ванная комната была чистой, хороший напор воды. В номере есть новый фен, холодильник, посуда и столовые приборы. Есть балкон, выходящий во двор, на котором можно курить. Вежливый и отзывчивый персонал: девушка на ресепшене хорошо говорит по-английски и подробно всё объясняет, горничные также оставили приятное впечатление. Предоставляется гольф-кар трансфер до ближайших торговых центров. Удобное расположение рядом с M-Sphere, Emporium и M-кварталом, что было основной причиной выбора отеля. Итог Подходит для краткой остановки на одну ночь. Основной минус — сильно устаревшие номера и несоответствие фотографиям. Расположение и персонал — сильные стороны отеля.