Dialoog Banyuwangi Reviews
Dialoog Banyuwangi
Jl. Yos Sudarso, Lingkungan Sukowidi, Klatak, Kec. Kalipuro, Banyuwangi, IndonesiaView Hotel Details
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Dialoog Banyuwangi Guest Reviews
4.7/5
Amazing
43 review
Verified reviewsLocation4.7
Amenities4.5
Service4.8
Cleanliness4.7
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Positive reviews(43)
Reviews with photos/video(18)
Awesome stay(12)
Friendly host(6)
Nice sea view(5)
Yebeth
Deluxe King Room with Ocean View
Stayed in Jun 2024
Family
1 review
Very Good
Posted on Jun 26, 2024
This is my first time staying in Dialoog hotel. The view is so amazing.. you will love it.. Most of the staffs are humble and caring. In general I enjoy staying in Dialoog. I recommend adding more variety food to the breakfast menu.
Response from Property: Dear Yebeth, Thank you for choosing Dialoog Banyuwangi for your stay and for sharing your experience! We're thrilled to hear that you enjoyed the amazing views and found our staff to be humble and caring. It's wonderful to know that your first stay with us was an enjoyable one.Your suggestion to add more variety to the breakfast menu is greatly appreciated. We strive to provide a diverse and satisfying dining experience for our guests, and your feedback will help us improve.We look forward to welcoming you back to Dialoog Banyuwangi. If there's anything specific you'd like to see or experience during your next visit, please let us know. We're here to ensure your stay is as enjoyable as possible.Best regardsSenaGeneral Manager
Ambar
Suite
Stayed in Dec 2023
Family
1 review
Posted on Dec 24, 2023
There are so much to critisize about Dialoog for booking a suite room. From the first time we arrived that we can't use too much hot water, because it only provides for two people when I was bringing 2 children so we have to wait for some time to refill the hot water tank. And for a suite they don't have a refrigerator in the room. The amenities very standard, only dental kit. The room itself so spacious, and we got the sea view which was super nice.
The facilities are complete, spa room, gym with equiped tools, the infinity swimming pool also nice and clean. The surrounding view was the best!
And here come the not so good part, the breakfast experience. As the biggest resort in town, the breakfast variations was very limited! Because after this hotel I moved to another hotel, Dialoog breakfast can't even compare to them. The taste wa so so. They only provide black coffee, and when my husband wanted a cup of latte we have to pay for extra price which in another hotel we got it for free. And it's standard in 4-5 stars hotel. Only a black coffee when we pay 3 million/day for a suite. They don't put the juices in jar, but as per request they poured it for us in a small glass, and the variation of juices only papaya, watermelon, and melon. Super standard food variation. You can have it all you can drink was tea , water, and coffee 😁 It was peak season and I don't impressed at all with the food.
At least I was amazed by the views and the resort. So it covered my dissapointment of hotel experience. Will I come back again to this hotel? NO! It wasn't worth the price trust me, unless ypu choose this hotel ONLY for the views.
Response from Property: Dear Ambar,Thank you for taking the time to share your detailed feedback about your recent stay at Dialoog Banyuwangi.We sincerely apologize for any inconveniences you experienced during your stay, particularly with the hot water availability, the absence of a refrigerator in the suite room, and the limited breakfast variations. Your comments have been noted, and we deeply regret falling short of meeting your expectations in these aspects.While we are committed to green practices, we are happy to set up a mini fridge for our guests who require it. Alternatively, we are pleased to store your cold items in our centralized fridge and deliver them to your room upon request.We appreciate your positive remarks regarding the spacious room, stunning sea view, and well-equipped spa, gym, and infinity pool facilities. It's heartening to hear that you found the surrounding views and resort appealing.Regarding the breakfast experience, we acknowledge your observations, and we have immediately changed the layout of our breakfast arrangements so guests can see and quickly reach the juice variations. Your insights are crucial as we strive to improve and provide our guests with a more comprehensive and satisfying experience.While we regret that certain aspects of your stay did not meet your expectations, we hope you were enjoying the overall beauty and tranquility of Dialoog Banyuwangi. We value your feedback and would love the opportunity to welcome you back and make your next experience more memorable.Best regards, Sena, General Manager
Joyjourney_88
Deluxe Twin Room
Stayed in Apr 2024
Solo travelers
4 review
Outstanding
Posted on Apr 10, 2024
When i planned to go to Banyuwangi…:i am eyeing this hotel so much….it is always full booked….till I got chance to have stayxation here
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I love this hotel…..the surrounding is very nice and has lots of facility….the staff is kind and friendly….all we need are provided fast and the information is very clear….
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Thank dialoog….will come back here again….
Response from Property: Dear JoyjourneyThank you for choosing Dialoog Banyuwangi for your staycation, and for sharing your positive experience with us. We are delighted to hear that you enjoyed our hotel's ambience, facilities, and attentive service provided by our staff.We strive to create memorable experiences for our guests by offering many facilities and ensuring their needs are met promptly and efficiently. It's fantastic to hear that you found our team to be kind, friendly, and helpful and appreciated the clarity of the information provided.We look forward to welcoming you back to Dialoog Banyuwangi for another enjoyable stay in the future. If there is anything specific you would like to experience or if you have any preferences for your next visit, please do not hesitate to let us know. We are committed to ensuring each guest has a truly exceptional stay with us.Best regards, SenaGeneral Manager
Reno Manggala
Deluxe King Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Apr 10, 2024
Very good resort with breathaking view over the Bali strait.
Food and breakfast is very good with still reasonable price. Love to stay back here in the future
Response from Property: Dear RenoThank you for taking the time to share your experience with us. We are thrilled that you enjoyed your stay at Dialoog Banyuwangi and found the resort to have a breathtaking view over the Bali Strait. Providing delicious food and a satisfying breakfast experience is essential to us, and we are delighted to know that you found them to be excellent, especially at a reasonable price.We are grateful for your kind words and look forward to welcoming you back to Dialoog Banyuwangi in the future. If there is anything specific you would like us to arrange for your next visit, please feel free to let us know. We are committed to ensuring that your stay with us is memorable and enjoyable.Best regardsSenaGeneral Manager
Lexi
Deluxe King Room
Stayed in Jun 2023
Family
6 review
Outstanding
Posted on Jun 29, 2023
Good place and good view
Hi Eris
Deluxe King Room
Stayed in Dec 2023
Family
6 review
Great
Posted on Dec 4, 2023
Awesome… the view from hotel was amazing and food taste very good😊
Response from Property: Dear Eris, Thank you for choosing Dialoog Banyuwangi and sharing your positive experience. We're delighted that you found our hotel very nice, modern, and clean. It's lovely that our team continuously strives to maintain a friendly atmosphere for our guests. We're glad you enjoyed our facilities and found our food and drinks delicious. We look forward to the opportunity to welcome you back to Dialoog Banyuwangi in the future. If you have any special requests or further feedback, please don't hesitate to contact us. Best regards, Sena, General Manager
Evelyn
Deluxe King Room
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 21, 2024
Very good view and nice room for couple
Response from Property: Dear Evelyn,Thank you for choosing Dialoog Banyuwangi and taking the time to share your experience. We are thrilled that you enjoyed the great view and found our rooms suitable for couples.At Dialoog Banyuwangi, we strive to provide a comfortable and romantic atmosphere for all our couple guests, and we are delighted that we could meet your expectations.Your positive feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay with us.Best regardsSenaGeneral Manager
Sastia
Deluxe King Room
Stayed in Jun 2024
Family
1 review
Very Good
Posted on Jun 10, 2024
Overall Great!
Response from Property: Dear Sastia, Thank you for sharing your thoughts with us!We’re delighted to hear that you had an overall great experience at Dialoog Banyuwangi. It’s always a pleasure to know that our guests have enjoyed their stay. We look forward to welcoming you back for another memorable visit. If there's anything specific you'd like to experience next time, please let us know. Thank you for choosing Dialoog Banyuwangi!Best regards, Sena, General Manager
Guest User
Deluxe King Room
Stayed in May 2022
Family
1 review
Outstanding
Posted on May 28, 2022
Nice room, nice view, nice breakfast, nice service. The welcome drink tasted very good and fresh. Thank you for upgrading my brother's room into the ocean view one for his honeymoon. My brother left his marriage ring when we checked out and they kept it safely until we return to Banyuwangi a week later. Thank you.
Response from Property: Thank you for sharing an excellent review about your recent holiday with us at the Dialoog Banyuwangi. Glad to learn that your brother and family had a pleasant stay and enjoyed the room, food and surroundings. We are certainly happy that your brother has found his marriage ring indeed an eternal symbol of love. Once again, we wish him a very happy marriage and we hope to welcome you back to Banyuwangi in the future. Please feel free to contact us if we can be of any assistance.Best regards,SenaGeneral Manager
Guest User
Deluxe King Room
Stayed in Oct 2022
Family
1 review
Outstanding
Posted on Oct 16, 2022
Amazing
Response from Property: Dear Esteemed Guest, Thank you for sharing an excellent review about your recent holiday with us at the Dialoog Banyuwangi. I am delighted that you had an enjoyable holiday with us. We look forward to welcoming you back in the future. Please feel free to contact us if we can be of any assistance. Best regards, Sena General Manager
Diva and Dian
Deluxe Twin Room
Stayed in May 2022
Business travelers
41 review
Very Good
Posted on May 28, 2022
great location with a good services, however need improvement on breakfast variety. The bed is surprisingly comfortable, even though it's smaller than what we expected.
Response from Property: Dear Dwi,Thank you for sharing an excellent review and praises about our hotel and team from your recent holiday with us at the Dialoog Banyuwangi. I am delighted that you enjoyed the facilities and our food served in Casabanyu Restaurant & Bar. We hope to see you again for your next holiday in Banyuwangi. Please feel free to contact us if we can be of any assistance.Best regards,SenaGeneral Manager
Guest User
Deluxe King Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 13, 2024
amazing
Response from Property: Dear Guest,Thank you for choosing Dialoog Banyuwangi and taking the time to share your experience. We are thrilled you enjoyed your time with us at Dialoog Banyuwangi. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay with us. Best regards, Sena, General Manager
Guest User
Stayed in Jun 2021
Family
10 review
Amazing
Posted on Jul 4, 2021
Everything was excellent!! Minus we can’t go to the beach due to there’s a construction there and the sands are black, many corals and trash. This hotel only provides the stunning view of the beach, great facilities & services . Recommended for families.
Response from Property: Dear Valued GuestThank you for this positive review. It's a pleasure to note that our accommodation & hospitality have met your expectations. Glad you've had a comfortable stay and we look forward to hosting you again. Meanwhile, stay safe & healthy.Best regardsSenaGeneral Manage
Guest User
Deluxe King Room
Stayed in Jan 2022
Business travelers
8 review
Outstanding
Posted on Jan 16, 2022
great hotel and humble staff
Response from Property: Dear Valued Guest,Thank you for leaving us such a great review! We are glad that all went well for you during your stay. My team and I look forward to welcoming you back for an even better experience on your next visit, hopefully soon. Till then, stay safe! :slightly_smiling_face:Best regards,SenaGeneral Manager
Putri Aditya Puspitasari - 2003
Deluxe King Room with Ocean View
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 17, 2024
We stayed for a short-term holiday, with the intention of looking for a hotel for a staycation to the tip of Java. Because we saw on social media that this hotel was worth it, and it turns out it really is that worth it. Starting from entering the lobby and we were already excited by the view of the beach that was immediately presented in front of us. The swimming pool directly faces the sea and across from it the island of Bali! Clean rooms, cold AC, welcome drink, friendly staff service, especially the friendly restaurant staff (I forgot the name of the lady in the restaurant who was very friendly in welcoming us). The hotel atmosphere is extraordinary during the day, let alone at night. We enjoyed a beachside dinner with the lights of the garden and the lights of the opposite island. We really enjoyed our staycation here. God willing, next time Will be here again.
Original TextTranslated by Google
Response from Property: Dear Putri, Thank you for sharing your wonderful staycation experience with us! We're thrilled to hear that your holiday at Dialoog Banyuwangi lived up to your expectations. From the breathtaking beach view right from the lobby to the stunning swimming pool facing the sea and Bali, it sounds like you had a truly memorable time. We're glad you enjoyed the clean rooms, cold AC, and friendly service, especially from our restaurant team. Your kind words about the extraordinary atmosphere and beachside dinner with beautiful garden lights truly warm our hearts.We look forward to welcoming you back for another staycation in the future. Thank you for choosing Dialoog Banyuwangi!Best regards, Sena General Manager