Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 12, 2024
Xiejunwen seven
Located in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.
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Price per night from:US$140
Posted on Oct 22, 2023|Family Room, 1 King, Alternate: Murphy/Wall Bed
MkeMic90This is the 2nd time in two years we stayed at this hotel for interviews at the US Embassy. It’s a 15 minute drive from the airport.
Staff is very professional, attentive and helpful. The hotel offers free breakfast buffet. The buffet is a variety of Colombian food as well as breakfast favorites. The hotel’s restaurant has excellent menu. They offer some traditional Colombian food but with their own modern signature. The hotel offers free transportation to and from the airport. The drivers are professional wearing shirts, ties and sport coats.great experience at this hotel. downstairs form the hotel are many different restaurants, bar and casino. There are 2 large shopping mall within 15 minute walk too.
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Price per night from:US$99
Posted on Aug 4, 2025|2 Double Beds
Anonymous User
Recommended by a client, this hotel is conveniently located about 8 km from the airport, a roughly 20-minute ride-hail away. Getting to surrounding areas by taxi or ride-share is also very convenient. With a police station directly across the street, I felt incredibly safe and secure! P.S. Just a heads-up: many areas in the city center are currently under road and subway construction, leading to significant traffic congestion.
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Price per night from:US$110
Posted on Jun 3, 2024|Standard Room
からちょThe hotel's location is great.
The breakfast dining area is high up and has a great view.
The staff are very polite and attentive.
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Price per night from:US$136
Posted on Dec 4, 2023
Amybell
I had always felt very good in this hotel, everyone had been so kind and respectful until today, December 3, 2023, at checkout, when the vulgar and unpleasant receptionist faced a mistake that we did not make, because according to her the payment was not I had made prior to check in I was going to call the police, the day we entered we asked if the payment had been made and they told us yes. We then proposed that they send us a payment link but they did not do it and they did not do it, instead this woman behaved like a vegetable seller, yelling at us and entertaining us in front of the other guests who were checking out, she is definitely not a suitable person To deal with humans, he knows no decency, much less customer service. An efficient and respectful person is supposed to be at a reception, but this lady does not have an iota of decency or education. Well on the other hand I want to give a special recognition to the girl in charge of the restaurant Dyana who should be in a position as reception since she is the most decent and kind person, always attentive to everything and with all her charisma she gets my 10/10 , this is quality staff, the same for Carlos, the bellboy who is full of kindness and efficiency. I recommend you be more efficient in providing. Several payment alternatives were provided to its clients, on a Sunday there was no one to enable a payment link or anyone to monitor the hotel's security.
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Price per night from:US$53
Posted on Mar 31, 2025
Damon_Yang
The room is relatively clean, the cost is not high, and there is an airport shuttle, which is very convenient. The hotel has its own taxis, which makes travel more convenient, and there are many places to eat around.
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Price per night from:US$87
Posted on Nov 7, 2025
Guest User
Great location. Breakfast was ok at best, and they were very strict about only offering one hot drink and one water/juice. You had to pay if you wanted a second coffee. No continental offering either. I also had to pay extra to have a side of bacon with french toast. Tried the local breakfast offerings the next day and also not great. On service, they knew the room was for two people but only provided one coffee cup and one glass. The second day they didn’t replace the bath towel. We used the laundry service which was quite slow compared to other hotels that we stayed at in Columbia, but fine apart from being slow. We stayed on the mezzanine level in a queen superior room, the bed was comfy but there was intermittent music blasting from somewhere and the view was of another building so not great. I wish I had paid a bit more and stayed at Click Clack (which was fantastic in Medellin) or the four seasons.
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Price per night from:US$130
Posted on Nov 26, 2023
Kamibella
Our experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault
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Price per night from:US$53
Posted on May 10, 2026
Guest UserThe location in Candelaria district is perfect, they provide a relatively good breakfast and have a daily room service. That’s all on the good side.
There is a lot on the bad side. My room was on the first floor (meaning the second after “planta baja”, so both windows look at atrium where the hotel cafe is, so you hear whatever is happening in the cafe and reception all the time 24/7 and that means talks, piano, calls…there is no sound proofing at all. That’s not all, you also smell whatever they cook in the kitchen and I guess they are not enforcing because in my bathroom I kept smelling tabaco smoke as if I am in packed smoking room in the airport.
Also the room probably was nicely furnished 20 years ago but it is all worn out completely, things are virtually falling apart. Seriously..I had plank if the vanity falling when tried to place towel on the hanger and if you seat in the armchair you just sink into it so old and worn out it is. Because of the position of the bed, the cabinet door cannot be opened.
There is no kettle, iron, or ironing board in the room.
To sum up, the hotel might be an option if you are here for a short stay and it is offered cheap (as it was in my case) but I strongly recommend against staying there longer.
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Price per night from:US$57