Av. del Marquès de l'Argentera, 4, Barcelona, Catalonia, 08003, SpainView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hotel Ciutadella Barcelona Guest Reviews
4.6/5
Great
112 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(112)
Positive reviews(111)
Reviews with photos/video(15)
Clean and tidy(28)
Convenient location(27)
Awesome stay(22)
Awesome rooms(22)
Easy to get around(14)
Friendly front desk staff(14)
Delicious breakfast(13)
Close to beach(11)
Negative reviews(1)
Desiree6X
Superior Room
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Dec 13, 2024
Very fancy room in the corner with two big windows and tiny balconies. High ceiling and elegant decor. Comfortable bed. Only been for one night but would go again. Not too far from the beach.
Response from Property: Dear Desiree6X,Thank you for your kind feedback. We are delighted to hear that you enjoyed the elegance of our room and the comfort it provided. We look forward to welcoming you back for another stay in the future.Best regards,Anna R. Customer service.
Lim Boon Wen
Double Or Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Location was great, close to many city center attractions and overall great service by staff at the hotel!
Response from Property: Dear Lim Boon Wen,Thank you for your positive feedback! We are delighted to hear that you enjoyed our great location and services. We look forward to welcoming you back in the future.Anna R. Customer Service
Guest User
Double Or Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Excellent experience! The receptionists are incredibly kind. Really a nice stay!
Response from Property: Dear Guest, We sincerely appreciate your kind words about our staff and your experience at the hotel. We are delighted to know that your stay was enjoyable and that our team made a good impression. Sincerely, Anna R. Customer Service
Emily Rebecca
Double Or Twin Room
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Oct 25, 2024
The gentlemen on the front desk were so kind and attentive - I was always greeted with a smile and a warm welcome! The breakfast selection was also great - the website pictures don't do it justice. Would highly recommend this hotel and would stay again. Thank you team Ciutadella!
Response from Property: Dear Guest, thank you for your kind words about our attentive staff and breakfast selection. We are delighted to hear that you enjoyed your stay with us. Your recommendation means a lot to us. Looking forward to welcoming you back soon! Warm regards, Anna R. Customer Service.
Guest User
Double Or Twin Room
Stayed in Sep 2024
Couples
22 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Facilities are very new, room is big, better than we expected, reception was warm. Good memory in this hotel.
Response from Property: Dear Guest, thank you for your positive review! We are delighted to hear that you enjoyed our new facilities and spacious rooms. Our team at Hotel Ciutadella Barcelona always aims to provide a warm reception to create good memories for our guests. We look forward to welcoming you back soon. Anna R. Customer service.
Guest User
Double Or Twin Room
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 6, 2024
A wonderful hotel, with excellent breakfast selection, kind personnel ready to help, clean and comfortable.
Response from Property: Dear guest, thank you for your kind words. We are delighted to hear that you enjoyed our excellent breakfast selection and the service provided by our personnel. We strive to maintain a clean and comfortable environment for all our guests. We look forward to welcoming you back soon. Anna R. Customer service.
Guest User
Double Or Twin Room
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
It was rlly good and rlly budget friendly. Highly recommend everyone to have a go cuz it’s right at the city centre and quite close to the beach
Response from Property: Dear guest, thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us and found our hotel to be budget-friendly and conveniently located. We appreciate your recommendation and look forward to welcoming you back. Anna R. Customer service.
Guest User
Double Or Twin Room
Stayed in Jun 2024
Solo travelers
14 review
3.7/5
Posted on Jul 12, 2024
Excellent location and decent breakfast. Room wasn’t cleaned deeply (had to ask twice during a 5 night stay) and air con is very weak in my given room. I’m used to summer in China and found it HOT! Staff pleasant
Response from Property: Dear guest, thank you for your feedback. Regarding cleanliness, our main priority is to ensure that both the common areas and the rooms are impeccably clean, and everything is ready to welcome our guests. The air is set to the established comfort temperature, we regret that it was not to your liking. We are pleased that you enjoyed our location and breakfast. Best regards, Anna R. Customer Service.
Lian Hin
Double Or Twin Room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Superb location,clean and neat. Highly recommended. Supermarket and restaurants are all nearby.
Response from Property: Dear Lian Hin, thank you for your positive review! We are delighted to hear that you enjoyed our superb location and the cleanliness of our hotel. It's great to know that you found the nearby supermarkets and restaurants convenient. We appreciate your recommendation. Anna R. Customer Service.
Richard04
Double Or Twin Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 27, 2024
Outstanding hotel outstanding place to visit
Hotel absolutely lovely rooms are a perfect size very very clean air condition we stayed for 5 nights was perfect
We walked everywhere from hotels beach is 10 mins away and the gothic area is just over road from hotel and your in the thick of the gothic region which we found everything we could desire from food drinks and some stunning places to visit
Would advise to walk all over the region as you really get to enjoy and see some amazing sites so get those comfy trainers on and enjoy Barcelona
Response from Property: Dear Guest, thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed your stay, the cleanliness of the rooms, and the hotel's convenient location. It's great to know that you found the Gothic area so accessible and full of wonderful places to explore. We appreciate your recommendation to walk around the region to fully immerse yourself in the beauty of Barcelona. We hope to welcome you back for another fantastic stay. Warm regards, Anna R. Customer Service.
Jo_Ker
Double Or Twin Room
Stayed in Aug 2024
Solo travelers
21 review
4.0/5
Very Good
Posted on Sep 24, 2024
Hotel is at central location near the port and art district
Response from Property: Dear Jo_Ker, thank you for highlighting our central location near the port and art district. We are delighted to know that you enjoyed your stay with us. Looking forward to welcoming you back soon! Carmen M. Customer Service.
Jay Jay Jay
Double Or Twin Room
Stayed in Apr 2024
Couples
142 review
4.0/5
Very Good
Posted on May 8, 2024
Nice luxury hotel for the price but the location was far out closer to the city centre
Response from Property: Dear Jay Jay Jay, thank you for your positive feedback. We appreciate your comments on our luxury hotel. While we may be located a bit further from the city center, we offer a peaceful retreat. We hope to welcome you back soon. Anna R. Customer Service.
Guest User
Double Or Twin Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
We loved our stay here. The person who checked us in was very friendly and provided us with information on the local area and a map to help us get around. The hotel and our room were very clean and we had amazing sleep the whole time as the curtains blocked out all light in our room. Hotel was quiet, even though it was on a busy street. Perfect location for those who want to to explore the gothic quarter and go out and eat there in the evenings, short walk from the sea, and there are easy bus and metro routes to the main attractions.
Response from Property: Dear Guest, Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay with us, especially the cleanliness of the hotel and your room, as well as the comfort of your sleep. It's great to know that our staff provided you with helpful information about the local area. We are glad you found the location convenient for exploring the Gothic Quarter and accessing various attractions easily. Your feedback is truly appreciated. We hope to welcome you back soon for another enjoyable stay. Warm regards, Anna R. Customer Service.
Guest User
Double Or Twin Room
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 12, 2024
Perfect location but be aware of tax when you arrive
Response from Property: Dear guest, thank you for highlighting our hotel's perfect location. Please note that the city tax is a mandatory fee for all guests. We hope this information helps for your future visits. Warm regards, Anna R. Customer service.
LeeCharlotte
Double Or Twin Room
Stayed in Sep 2024
Business travelers
2 review
4.5/5
Great
Posted on Oct 26, 2024
Moderate hotel for business trip.
Response from Property: Thank you for your feedback! We're glad you chose our hotel for your business trip. We aim to provide a comfortable and convenient experience, and we appreciate your input as it helps us improve. We hope to welcome you back on your next visit! Anna R. Customer services