Travelodge Barcelona Poblenou

Travelodge Barcelona Poblenou Reviews

Travelodge Barcelona Poblenou

C/ de Llull, 170, Sant Martí, Barcelona, Catalonia, 08005, SpainView Hotel Details
Travelodge Barcelona Poblenou
Travelodge Barcelona PoblenouTravelodge Barcelona PoblenouTravelodge Barcelona Poblenou
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Travelodge Barcelona Poblenou Guest Reviews

3.8/5
Good
79 review
Verified reviews
Location4.1
Amenities3.3
Service3.8
Cleanliness4.1
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All reviews(79)
Positive reviews(66)
Reviews with photos/video(12)
Awesome stay(29)
Clean and tidy(19)
Great service(16)
Great location(15)
Amenities were average(12)
Easy to get around(11)
Convenient location(11)
Negative reviews(13)
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
6 review
3.5/5
Posted on Jul 8, 2024
The location is good. The room was clean. However this is a very basic hotel. Unlike the photo, my double room did not have a kettle or tea and coffee. WiFi in the room is not free, you must go to the lobby to pay.
Response from Property: Dear customer,Thank you very much for her opinion.We are glad that she had a good stay with us.As Travelodge comments, WIFI is free in common areas and payable in the rooms. So that there is no confusion throughout the stay, we inform you of these terms in all our communications.Regarding tea, tell you that we have kettles. They are not included in the room, but we provide them at reception with a €10 deposit that is returned to you after the product is returned. Don't hesitate to request it on your next trip.We hope to see you again in any of our 11 hotels on your future trips.All the best,Customer Care Team
Guest User
Twin Room
Stayed in Jun 2024
Family
1 review
1.7/5
Posted on Jun 10, 2024
I spent 5 days at the hotel and honestly I’ve never been this appalled. It’s my second time staying at travelodge but this time it wasn’t to the standards I was expecting . Firstly the beds had blood in them and I spent nearly £540 for 5days we arrived at night which we had not chance to change hotels . Also the prices then went so high which made it impossible to change hotels . The toilets stank off piss and the lifts smelt like old vegetables . The corridors smelt disgusting . Honestly if you can affords to pay a little more choose a better option you can see on the pictures the state of the hotel all they do is take money but provide awful service. I’ve never ever had this experience in my life and I will truly never book with them again . All the manger offered was change of bedsheet and also 1 day of breakfast bare in mind we spent over £540 The only good part was the the desk staff as they’re friendly and have nothing to blame them for this is directly to the management team . Chishrtian the manager of the desk area was helpful and showed a lot of sympathy but I can confirm the rest was an awful experience .
Response from Property: Dear customer,Thank you for your review. We are sorry to hear that your stay was not as perfect as we had hoped.Of course, we will inform the housekeeping department of your comments so that they do not happen again. And of course, we will pass on your comments to the management so that they can be aware of them and take the appropriate measures.We are glad that the staff was to your liking.We hope you will give us the opportunity to see you again soon in any of our 11 hotels in Spain.Customer Care Team
Yee tung
Twin Room
Stayed in Jun 2024
Couples
3 review
2.7/5
Posted on Jun 11, 2024
The room is barely equipped with anything other than 2 beds only. There is no kettle, no fridge, no hair dryer. Only breakfast is acceptable.
Response from Property: Dear Guest,Thank you very much for sharing your kind comments with other travellers. We are glad to hear that you enjoyed your stay at Travelodge.Regarding the hairdryer or kettle, please note that they are not included in the room, but we provide them at reception for a deposit of €10 which is refunded upon return of the product. Please do not hesitate to ask for it on your next trip.Remember that, if you travel to Barcelona, Valencia or Madrid, we will be delighted to welcome you in any of our 11 hotels.Best regards,Customer Care Team
Gustavo Bustamante
Double Room
Stayed in May 2024
Couples
7 review
4.2/5
Very Good
Posted on May 23, 2024
Great location, close to a bus and metro station. The room was exact as the pictures. The check in and check out was quick. I will come back once again
Response from Property: Thank you very much Gustavo, We are glad to read that she was wonderful with us.We hope to see you soon.All the best,Customer Care Team
Nurislam
Twin Room
Stayed in Mar 2024
Travel with friends
3 review
3.5/5
Posted on Mar 28, 2024
Shower is a little messy. The bedsheets were not clean and there was blood on the bed cover
Response from Property: Dear Guest,We appreciate you sharing your feedback and we are pleased to read that you had a good stay at Travelodge.Your reviews are essential for us to continue to improve, so we will take your comments into consideration.Best regards,Customer Care Team
Andrew Hoh
Double Room
Stayed in Oct 2023
Couples
9 review
2.7/5
Posted on Oct 24, 2023
Very basic amenities provided. There is no Aircond, can be cold.
Response from Property: Dear Andrew,Please remember that it is important to report these situations to reception, as our colleagues are happy to help you with anything they can to ensure that you have a happy and trouble-free stay.We will take your comments into account to continue improving, and we hope to see you on your next stay.Best regards,Customer Care Team
Guest User
Adapted Double Room
Stayed in Feb 2024
Solo travelers
28 review
4.0/5
Very Good
Posted on Apr 8, 2024
I booked to stay during one of the big events of Barcelona, MWC. So, the price had dramatically gone crazy, around EUR250 per night. Well, I had no choice.
Response from Property: Dear Customer, Thank you very much for your kind words. Our team strives every day to offer you a happy stay and it is pleasing to know that this is how you perceive it.We understand that you do not understand our pricing policy, however, I would like to tell you that we are known for our value for money and we can assure you that in times of events in the city we are still competent compared to other hotels.Of course, it is understandable that you have some discomfort and we are sorry for the inconvenience. We look forward to seeing you again soon on your next visit to the city.Best regards,Customer Care Team
Guest User
Adapted Double Room
Stayed in Apr 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Apr 12, 2024
The staying was very good, very close to my office. Location super convenient
Response from Property: Dear customer,Thank you very much for taking the time to share your experience with us.It is truly a great pleasure to read words like yours.We are glad to know that the location of our hotel has proved to be ideal for travellers like you, so we hope to have you back on your next visit to the city.Best regards,Customer Care Team
Guest User
Double Room
Stayed in Jan 2024
Couples
7 review
4.5/5
Great
Posted on Jan 25, 2024
Was in a good area to get about and also nice restaurants close. The breakfast in the hotel was decent for the price and handy for a busy day
Response from Property: Dear Customer,First of all we would like to thank you for taking the time to give us such a positive review.We are glad to hear that you had a nice stay with us and that the location was convenient.We work every day to make sure that this is the result.We look forward to seeing you againCustomer Care Team
VaTorres
Double Room
Stayed in Dec 2023
Couples
4 review
4.0/5
Very Good
Posted on Dec 26, 2023
Average hotel, according to the price. There is a good restaurant offer around, supermarkets, a metro station at 5 minutes walking. Overall our stay was good. Nice breakfast for 10 euro. What we didn't like was that guests have to pay for WiFi, which in 2023 i find quite incredible
Response from Property: Dear customer,We are glad you had a good stay with us.As you say at Travelodge the WIFI is free in the common areas and paid in the rooms. So that there is no confusion during your stay, we inform you of these terms in all our communications.We are glad to hear that the value for money met your expectations, so we look forward to seeing you again at any of our 6 hotels on your future trips.Best regards,Customer Care Team
Tamoor
Twin Room
Stayed in Jan 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 10, 2024
It was just ok this hotel. Not so good for the price. But better than Airbnb apartments always
Response from Property: Dear customer,Thank you so much for giving us such a positive review and wanting to share your experience. It was a pleasure to have you stay with us and of course we hope to see you again soon at Travelodge. Best regards.Customer Care Team
Anonymous User
Family Room
Stayed in Nov 2023
Family
2 review
4.2/5
Very Good
Posted on Nov 28, 2023
Well, I think that atlease you would get a bottle or 2 in the room, that cost no fortune from the hotel to make the guest as welcomming after a long journey and already tired. The price of the hotel also not that cheap that they can not complimentary to the guests for the very first day. That was a bit disappointed.
Response from Property: Dear customer,Thank you very much for your great review.We will take your comments into account and hope to see you again soon.Best regards,Customer Care Team
Debra
Double Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Easy check in, receptionist very friendly and helpful. Rooms clean and bed comfortable, no frills but for the price it was good value for money. No coffee or tea making facilities in the room but they have a vending machine in the reception area where you can buy hot and cold drinks. No iron or ironing board in the room but reception can organise this for you. Overall a nice hotel in a good area.
Response from Property: Thank you very much.We are glad to read that you had a wonderful time with us.We hope to see you soon.Best regards,Customer Care Team
Mateo Pinzon
Double Room
Stayed in Jul 2023
Couples
1 review
2.0/5
Posted on Jul 14, 2023
The rooms do not have soundproofing, impossible to rest, so noisy. the first day, blankets and pillows with a disgusting odor. The sink was stuck, no phone to call the lobby and the building next to the hotel its under construction so, noisy again
Response from Property: Thank you very much Mateo for your review. We are sorry that your experience was not perfect.From Travelodge we work every day to offer the best service, so we take note of the areas for improvement. We hope you give us a new opportunity and we can see you again soon in our hotel.Best regards,Customer Care Team
Guest User
Twin Room
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Highly recommended. Value for money. Receptionist Daria needs a salary raisw for her exemplary work for us - allowed us early check, advised us about the €10 worthy breakfast. Hotel near bus stops and train.
Response from Property: Dear customer,We would like to thank you for taking the time to share your good experience with other travellers.Our motto is to offer the best hotels at the best value for money and we are glad that our guests see this as well. We would be delighted to welcome you back to any of our 6 hotels in Spain.Customer Care Team