Mandarin Oriental, Barcelona

Mandarin Oriental, Barcelona Reviews

Mandarin Oriental, Barcelona

Pg. de Gràcia, 38-40, Barcelona, Catalonia, 08007, SpainView Hotel Details
Mandarin Oriental, Barcelona
Mandarin Oriental, BarcelonaMandarin Oriental, BarcelonaMandarin Oriental, Barcelona
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Mandarin Oriental, Barcelona Guest Reviews

4.4/5
Very Good
74 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(74)
Positive reviews(46)
Reviews with photos/video(7)
Negative reviews(5)
Jiaxiaoxuan
Deluxe Garden Room Non smoking
Stayed in 2024년 2월
Family
7 review
5.0/5
Outstanding
Posted on 2024년2월15일
The hotel's outstanding performance added a lot of surprises to our Spring Festival trip to Spain. The hotel has special souvenirs for Chinese guests during the Spring Festival. The hotel's bath products are also Spanish luxury brands. What deserves special praise is the staff service, especially Alex, the concierge at the door before leaving, who left a very good impression on us. Positive, enthusiastic, handsome and considerate.
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Response from Property: Dear Jiaxiaoxuan, We would like to thank you for your and ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us during the spring festival, and that you appreciated our amenities and bath products. I would like to thank you for your kind compliments towards our team members, and in particular towards Alex, we are delighted to learn that he contributed to make your stay memorable. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Guest User
Deluxe Garden Room Non smoking
Stayed in 2024년 8월
Family
8 review
5.0/5
Outstanding
Posted on 2024년8월10일
The location is great and the details are very attentive. The hotel is just too expensive.
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Response from Property: Dear Guest, We would like to thank you for your great Trip & ctrip reviews, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our central location and details.We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Anonymous User
Deluxe Boulevard King Room Non smoking
Stayed in 2023년 10월
Couples
3 review
4.5/5
Great
Posted on 2023년10월13일
At first I thought the hotel was average after reading the reviews, but after checking in, it proved once again that it is worthy of being a Mandarin Oriental. The overall feeling is very comfortable. The magnetic field is very suitable for Oriental people. It is low-key and restrained but full of details. Good reviews. But I think the Michelin restaurant in the hotel is very average.
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Response from Property: Dear Linyuebanzi, We would like to thank you on for your ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our service. We have taken good note of your constructive comments in regards to our room hardware and not being able to provide you with a late check-out and I would like to apologise for the disappointment caused.We look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Pangpangfalankefu
Deluxe Garden Room Non smoking
Stayed in 2024년 8월
Business travelers
6 review
2.0/5
Posted on 2024년9월13일
Very average, low cost performance, not recommended
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Response from Property: Dear Pangpangfalankefu, We have well received your various reviews, following your recent stay at Mandarin Oriental, Barcelona, and we thank you for taking the time to share your feedback. We look forward to receiving further information from you.Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Shijiezaocan
Deluxe Garden Room Non smoking
Stayed in 2024년 1월
Family
8 review
5.0/5
Outstanding
Posted on 2024년2월23일
The location is super convenient! The hotel facilities are very thoughtful. I experienced the head spa and will never forget it. The breakfast was also very exquisite and delicious!
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Response from Property: Dear Guest, We would like to thank you for your ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and that you appreciated our central location, facilities, breakfast and spa. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Anonymous User
Deluxe Boulevard Twin Room Non smoking
Stayed in 2023년 10월
Family
2 review
3.7/5
Posted on 2023년10월15일
The room was twenty to thirty square meters, very small, and the view was average. The hotel that costs 8,000 yuan a night is small, but it doesn't even have a bathtub. The sense of design can only be said to be in the eye of the beholder. I can see that a lot of thought has been put into the furniture and lamps. I have bought many of the brands I use, and the quality of the supplies is indeed good. In addition, the service is good and the location is the biggest advantage. Ranked low among the MOs I have lived in.
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Response from Property: Dear Guest, We would like to thank you your trip.com and Ctrip reviews, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our central location and service. We have taken good note of your constructive comments in regards to the size of the room, we do dispose of a wide variety of room types with some beautiful suites and we would love the opportunity to welcome you back to Mandarin Oriental, Barcelona.Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Linyuebanzi
Mandarin Room Non smoking
Stayed in 2023년 10월
Couples
6 review
4.2/5
Very Good
Posted on 2023년10월6일
It can be seen that it is the best city hotel in Barcelona, ​​but the hardware is still far behind the domestic luxury hotels. The service quality is very high. I disagreed with the request for late check-out, but the rest is quite satisfactory.
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cherry991213
Deluxe Boulevard Twin Room Non smoking
Stayed in 2023년 9월
Business travelers
29 review
5.0/5
Outstanding
Posted on 2023년9월27일
Satisfied, I will stay here next time.
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Response from Property: Dear cherry991213, We would like to thank you on for your great trip.com review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and we look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
ZHANGXUN 🚀
Deluxe Garden Room Non smoking
Stayed in 2023년 8월
Couples
22 review
5.0/5
Outstanding
Posted on 2023년8월22일
A nice Mandarin Oriental hotel~
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Response from Property: Dear ZHANGXUN,We would like to thank you for your great Trip review, following your recent stay at Mandarin Oriental, Barcelona.We are happy to learn that you had a nice stay in our beautiful city with us, and we look forward to welcoming you back to our Hotel soon!Sincerely,Jean Philippe MoserGeneral Manager
Ecirulis
Stayed in 2024년 9월
Couples
5.0/5
Outstanding
Posted on 2024년9월11일
“Dear all, Thank you very much for the great experience and amazing people. The front team, Carla and Pablo, went the extra mile, and we enjoyed a wonderful breakfast served by Didac and a late meal by Emanuel. I will definitely be back. Thank you Edgars
Response from Property: Dear Adventure797698, We would like to thank you on this occasion for your great TripAdvisor review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had a great stay in our beautiful city with us, and appreciated our service and breakfast. I would like to especially thank you for your kind compliments towards our team members and in particular towards Carla, Pablo, Didac and Emanuel, we are delighted to learn that they contributed to make your stay memorable. We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
DavidS24063
Stayed in 2024년 8월
Family
5.0/5
Outstanding
Posted on 2024년8월16일
We stayed in Barcelona with friends and were looking for somewhere to eat on Passeig De Gracia. I am a long time fan of MO so we stopped for a lunch at Blanco. The restaurant is in the atrium basement and is well lit, bright and Catalonian crip and stylish. Tables are well spaced and as you would expect for a hotel sporting multiple etoiles, service and food quality were exceptional. But here is the surprise - it is also reasonably priced. We ate in a group of 3 adults and 3 children, the latter all having an well presented, well thought through children' menu. The entire meal with a bottle of wine was less than we paid the prior night at a run of the mill tapas bar. Food is cooked to perfection (this is the MO - expect nothing less) and the flavors coupled with the presentation made the entire meal a wonderfully relaxing and enjoyable experience. Now to the service. Of course the MO is legendary for its spectacularly attentive and intelligently delivered service. We had the delight of being looked after by Rui. He was a genius, not only automatically providing the kids with everything they needed, before asking and before they knew they wanted or needed it, but he also treated the entire party with a gracious hospitality that I have not seen in many establishments. I could go on, but the point is the MO service in Barcelona is testament to their standards and principles and as a customer this makes for a superb experience. Shall return.....soon I hope. Great experience. Thank you
Response from Property: Dear David S, We would like to thank you for your great TripAdvisor review, following your recent experience at Mandarin Oriental, Barcelona. We are happy to learn that you and your family had an excellent experience in our Blanc restaurant, and appreciated our service. I would like to thank you for your kind compliments towards our colleague Rui, we are delighted to learn that he contributed to make your experience memorable. We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Sarah S
Stayed in 2024년 5월
Couples
5.0/5
Outstanding
Posted on 2024년5월6일
this was my second stay at the mandarin in barcelona and it was just as lovely as i remember. we did not eat in the restaurants but the rooms, the smell, the products, the view, everything was superb. this just may be my favorite hotel in the whole world! I love this place.
Response from Property: Dear Luxurytraveler0717, We would like to thank you for sharing your opinion in TripAdvisor, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that once again you had an excellent stay in our beautiful city with us, and we look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
marcvB873MU
Stayed in 2024년 9월
Family
5.0/5
Outstanding
Posted on 2024년9월8일
Mandarin Orientale are my favourites hotel chain as service and location are always great MO Barcelona is right in the middle of Barcelona - so very convenient The rooftop pool with bar is really nice although always quite busy so not sure it’s just for residents The main pool is nice as expected Rooms very modern and good too Recommended
Response from Property: Dear MarcvB873MU, We would like to thank you for your great TripAdvisor review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our central location, rooftop terrace, pool and rooms. Thank you for recommending us. We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
srose12
Stayed in 2024년 8월
Family
5.0/5
Outstanding
Posted on 2024년8월16일
Lovely hotel in a beautiful part of the city, in the center of shopping and activity. Service was excellent from beginning to end. Every need is attended to. Rooms were very nice, all the bells and whistles. Rooftop pool is more of a plunge pool but very nice with a lovely restaurant. I would happily stay here again.
Response from Property: Dear S Rose, We would like to thank you for your great TripAdvisor review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had a lovely stay in our beautiful city with us, and appreciated our central location, rooms, rooftop terrace and service. We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
265akb
Stayed in 2024년 8월
Family
5.0/5
Outstanding
Posted on 2024년8월11일
Our two day journey in Manderin Oriental Hotel was amazing. The location, the staff and the concierge was excellent. I think that this is the best hotel I’ve been to in Barcelona. I definitely recommend. I wanted to thank Erhan Subasi, the hotel manager and the staff members.
Response from Property: Dear Ak B, We would like to thank you on this occasion for your great TripAdvisor review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had a perfect stay in our beautiful city with us, and appreciated our central location. I would like to thank you for your kind compliments towards our team members, and in particular towards Erhan, we are delighted to learn that he contributed to make your stay memorable. We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona