Capri by Fraser Barcelona Reviews
Capri by Fraser Barcelona
C/ de Sancho de Ávila, 32, Sant Martí, Barcelona, Catalonia, 08018, SpainView Hotel Details
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Capri by Fraser Barcelona Guest Reviews
4/5
Very Good
120 review
Verified reviewsLocation4.0
Amenities3.9
Service4.1
Cleanliness4.1
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Positive reviews(18)
Reviews with photos/video(1)
Convenient location(5)
Negative reviews(2)
Ahmed Mohammed Ali
Studio Deluxe 1 Queen bed Non smoking
Stayed in Jan 2024
Solo travelers
9 review
Great
Posted on Feb 1, 2024
The room is comfortable, tidy and wide. The nearest Metro station 5 minutes by walk
Response from Property: Dear Ahmed, Thank you very much for your good comment and good ratings. We are indeed very well located, close to the center, well connected with the city center. We are delighted that you had such a good stay with us and we hope to see you soon on your next visit to what is your home in Barcelona. Best regards, Alba from Capri by Fraser Barcelona
Guest User
Deluxe One-Bedroom Apartment
Stayed in Jun 2023
Family
1 review
Posted on Jul 8, 2023
The first impression was the room still have dust on the floor. The shower was broken on the first night check-in. Only have someone to fix it the next day. The kitchen can only use for making very very simple foods. Otherwise the room is spacious, enough for a family of four. 5 min walks to Marina Metro and 10/15 min walk to Westfield Glòries and Estació Barcelona Nord. A very nice little Cordis supermarket around corner. Overall experience is fine. The place need some minor upgrades on the facilities and will be a excellent option for stay in Barcelona.
Response from Property: Dear Guest, Thank you very much for your feedback! It is very important for us that you took your time to share the experience you have had with us. We take note to improve in the future, we will be happy to welcome you again in the future! Kind regards from Barcelona.
A Loy
Deluxe One-Bedroom Apartment
Stayed in Apr 2022
Business travelers
2 review
Posted on May 6, 2022
The hotel is centrally located, minutes walk from Passeig de Gracia, in close proximity of the main shopping belt and restaurants. Hotel is reasonably new and rooms are decent size and nicely renovated. However, I have two MAJOR issues:
1. I was sleepless 4 out of 5 nights because of mosquitoes in the room. I have kept the windows closed and can only assume that the cleaners might have opened the windows.
2. I keep having an issue with the key card, having to go back to the reception EVERY time I wanted to open the door. I have kept the card separate from my phone and credit cards.
Response from Property: Dear guest,Thank you for your stay and comments, which we would like to give our point of view about:The hotel is located close to some green area with trees: we find it normal that there are mosquitoes in the street, something usual in any Mediterreanean city when Spring stards. Regarding the key needed to go in and out of the hotel, that is a system we have to keep yourself and other clients secure, and that is something we will keep as security is something very important to us.Kind regards from Barcelona.
Guest User
Studio Deluxe 1 Queen bed Non smoking
Stayed in May 2024
Travel with friends
6 review
Very Good
Posted on May 26, 2024
Very good, there is a kitchen, a stove, and an open space. 
It's very hygienic, there is a free laundry area, the staff is very friendly, and it's very close to the subway station. Arrived in 5 to 10 minutes. 
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Guest User
Deluxe One-Bedroom Apartment
Stayed in Apr 2024
Family
1 review
Posted on Apr 17, 2024
Although it is acceptable to have the beds made every 3 days, changing the bath towels every 3 days is an unbelievable poor service. If the accommodation fee was cheap, it would be acceptable, but the quality is too poor for the price. I will not repeat.
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Nancy2023
Studio Deluxe 1 Queen bed Non smoking
Stayed in Apr 2023
Family
6 review
Very Good
Posted on Apr 6, 2023
The front desk clerk at the hotel is very nice. The reason for booking here is that the hotel can do laundry for free. But the air conditioner in the room was broken, the room was chilly, it was too cold to sleep at night, and I woke up early the next day, packed my luggage and checked out 
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Response from Property: Dear valued guest, thank you for taking the time to share your recent experience at our hotel. We're happy to hear that you think our front desk staff is great and appreciate the free laundry service we offer. We are very sorry to learn that your stay experience was affected by the issue of the air conditioner in the room, which brought you coldness and inconvenience. Please accept our sincere apology. We understand that comfort and a good night's sleep are very important to our guests, and we regret that we were not able to meet your expectations in this regard. We would like to assure you that we take all guest feedback very seriously and we will resolve your room air conditioning issue as soon as possible. We hope you will give us the opportunity to provide you with an exceptional stay on your next visit to our hotel. Thank you for choosing our hotel and letting us know about this issue. We appreciate your support and look forward to welcoming you back in the near future. Sincerely, CBFBAR
Guest User
Studio Deluxe 1 Queen bed Non smoking
Stayed in Aug 2023
Family
16 review
Posted on Aug 27, 2023
It is the worst hotel I experienced during my travels in Spain. First of all, the service attitude is not good, because we are two adults, with two children, three and eight years old. When we arrived at the front desk, we were not allowed to stay, so we have to book two rooms The room, Ctrip's staff tried their best to help solve it, and we waited for more than an hour before successfully checking in. In the end, we thanked Ctrip for its service and support, and opened two rooms
The hygienic conditions are also very poor. The carpet is so dirty that it is horrible. It is not like a quasi-four-star hotel apartment. The breakfast is also very simple, with too few categories, especially the cleanliness of the room where we have children, which is unacceptable , very not recommended to stay
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Response from Property: Dear guest, we are sorry to hear that we did not meet your expectations. We will note your feedback and will consider it in the future to improve the service provided. Kind regards from Barcelona!
Beibaoqulvyou
Deluxe One-Bedroom Apartment
Stayed in Jul 2023
Family
10 review
Amazing
Posted on Aug 7, 2023
The location is relatively close to the city center, 20-30 minutes walk from the Sagrada Familia, and 15-20 minutes walk from the beach. The room is larger and is a suite with a big bed and a small bed. The room has a kitchen and kitchenware. The room is cleaned every three days. There is a laundry room on the basement floor, with 4 sets of washing machines and dryers, but there are many people staying, and the washing machines are often full. Uber calls can sometimes be long waits.
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Response from Property: Dear guest, Thank you for taking the time to share your recent stay experience in our hotel. We are happy to hear that the apartment size is to your liking and that you like our location. We're sorry to hear that you were unable to get a washer or dryer, but due to the free service during peak season there is high demand. We are aware of this fact and will do our best to improve this service. We appreciate your support and look forward to welcoming you back in the near future. Sincerely, CBFBAR
Sikabolezhouxu
Studio Deluxe 1 Queen bed Non smoking
Stayed in May 2023
Solo travelers
18 review
Very Good
Posted on Jun 9, 2023
Facilities: general
Hygiene: OK
Environment: General
service: ok
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your comment. We're glad to hear you enjoyed your stay with us. We hope to see you again soon. Greetings from Barcelona! CBFBAR
Guest User
Deluxe One-Bedroom Apartment
Stayed in Aug 2023
Family
3 review
Outstanding
Posted on Aug 13, 2023
Very spacious and clean
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Response from Property: Dear Guest: Thank you for taking the time to share your recent stay with us. We are pleased to hear that the dimensions of the apartment were to your liking and that you were satisfied with our cleaning service. We appreciate your support and hope to welcome you again in the near future. Sincerely, CBFBAR
飛天豬媽媽
Deluxe One-Bedroom Apartment
Stayed in Aug 2022
Family
13 review
Posted on Aug 29, 2022
The location is relatively remote, the room area is wide
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your recent stay experience in our hotel. We are glad to hear that you think the room is spacious and comfortable. Regarding the location of our hotel, we would like to clarify that we are only three subway stations away from the city center and are conveniently located. Although we are not in the city center, we offer our guests a more peaceful and peaceful environment to relax and rest. Thank you for choosing our hotel and we hope you will consider visiting us again on your next visit to the city. If there is anything else we can do to help you, please don't hesitate to contact us. Thank you again for choosing our hotel and look forward to welcoming you again. Sincerely, CBFBAR
sarah
Deluxe One-Bedroom Apartment
Stayed in Oct 2023
Business travelers
69 review
Outstanding
Posted on Oct 27, 2023
Ok overall.
Original TextTranslated by Google
Response from Property: Dear Guest: Thank you for taking the time to share your recent stay with us. We're glad to hear you enjoyed your stay with us. We appreciate your support and hope to welcome you again in the near future. Sincerely, CBFBAR