Grand Hyatt Barcelona Reviews
Grand Hyatt Barcelona
Pl. Pius XII, 4, Barcelona, Catalonia, 08028, SpainView Hotel Details
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Grand Hyatt Barcelona Guest Reviews
4.4/5
Very Good
108 review
Verified reviewsLocation4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(108)
Positive reviews(101)
Reviews with photos/video(32)
Great service(22)
Awesome rooms(12)
Convenient location(12)
Delicious breakfast(9)
Close to metro(6)
Well designed(5)
Easy to get around(5)
Negative reviews(7)
UsmanSafeer
1 Queen Bed
Stayed in Jun 2024
Couples
7 review
Amazing
Posted on Jun 17, 2024
Great location.
Hotel is amazing. The only problem is that you have to wait for the elevator for a long time coz it’s very busy.
But apart from that, everything is 10/10
Response from Property: Dear UsmanSafeer,We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we want to thank you for your good scores. We take note of your comment with the elevators and we will communicate this to the corresponding department manager to have it fixed.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best regardsGRAND HYATT BARCELONA
Sweet cream
2 Twin Beds Premium
Stayed in Jul 2024
Business travelers
54 review
Outstanding
Posted on Jul 19, 2024
The hotel is really so good and all the staff are so friendly and helpful 🤍🤍🤍🤍
Guest User
1 Queen Bed
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 29, 2024
Everything was just great! Clean and so beautifully decorated!
Tzyy0
1 Queen Bed
Stayed in Mar 2024
Couples
3 review
Great
Posted on Mar 20, 2024
Fantastic service and breakfast buffet. Close to metro and some good restaurants nearby.
Response from Property: Dear 1 张大床Thank you so much for the review.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team
TaranOberoi
1 Queen Bed
Stayed in Jun 2024
Family
8 review
Outstanding
Posted on Jun 11, 2024
Absolutely top notch for quality and service. Everything is made perfect ! Highly recommended
Response from Property: Dear TaranOberoi, We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we thank you for your good scores, which we have shared with our entire team.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best wishesGRAND HYATT BARCELONA TEAM
Liuying
1 King Bed Deluxe
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 10, 2024
The hotel photos are the same as the real things, very clean and the service is also very good. The hotel staff delivery of toiletries are very inmate packaging, they offered two quality goods brand of toothpaste; the cleaning service is also thoughtful, they even put away the phone charging cable. The nut chocolate gift before the return trip was delicious！ it’s just strange that such a good hotel has such a low rating? I was very surprised that I booked such a good hotel to spend my holiday in Barcelona. I wrote a good review here, but I hope not to raise the price of this hotel ~hahaha
Response from Property: Dear Liuying,Nothing can make us happier than reading your comment. The entire team at Grand Hyatt Barcelona works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.
Guest User
1 Queen Bed
Stayed in May 2024
Couples
3 review
Outstanding
Posted on Jul 3, 2024
Grand Hyatt Barcelona is high level service always. we do like it and will come again.
Amy02
1 Queen Bed
Stayed in Oct 2023
Couples
1 review
Amazing
Posted on Dec 30, 2023
I had one of the best experience. Very warm and welcoming staff
Response from Property: Dear Amy02,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.Kind Regards,Hotel SOFIA Barcelona
Oscar Arturo
1 King Bed
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on Jun 17, 2024
great location, great hotel, perfect breakfast and easy to go to metro
Response from Property: Dear Oscar Arturo,
Thank you very much for sharing your experience at the Grand Hyatt Barcelona. We are very happy that your stay lived up to what you expected and above all that you are thinking about coming back.
Thank you for staying with us.
Sincerely,
GRAND HYATT BARCELONA
Flawlessly_me
1 King Bed Junior Suite
Stayed in Apr 2023
Solo travelers
10 review
Outstanding
Posted on Apr 29, 2023
Absolutely the best luxurious experience I’ve had so far, from the very friendly concierge right outside the hotel who gave such a warm welcome and took over my luggage as he escorted me to the reception desk. My check in was wonderful and smooth thanks to Mr. Carlos, very friendly and kind. The room was outstanding with a bathroom I cannot find words to explain. Very good location, easy to get busses and trains right outside when going sightseeing. Would love to come back!
Response from Property: Dear guest,It has been such a pleasure to read your lovely feedback. We are so delighted to know that you felt well taken care of, as well as, you noticed the true passion we have for hospitality and service. We would love to have the honor to welcome you back soon and to provide you with another unforgettable experience. Please do not hesitate to contact us directly if there is anything that our team can assist you with. Best regards,SOFIA BARCELONA TEAM
Guest User
1 King Bed
Stayed in Oct 2023
Couples
2 review
Outstanding
Posted on Nov 25, 2023
Excellent hotel with great amenities! They made our honeymoon truly memorable. Service here is top notch
Response from Property: Dear guest,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.SOFIA Team
Nepalayan
1 King Bed
Stayed in Aug 2023
Couples
10 review
Great
Posted on Aug 28, 2023
Bathroom corners had yellow stains. Very close to Barcelona Stadium. Far from the city Center.
Response from Property: Dear M. Nepalayan, First of all, thank you so much for taking the time to share your experience during your recent stay with us. I have received your comments regarding your stay at the Hotel SOFIA Barcelona, and I would like to offer you my sincere apologies, as well as my gratitude for your time and feedback. There is no doubt that your visit was not the right one, which I deeply regret. It is unforgivable that you were affected and that we did not provide you with the quality to which you are justly entitled. We should never lose sight of the basics: failing in small details can lead to an experience that ruins your stay with us. Since it is not in my power to change what happened, there is only one thing left for me to do and that is to appeal to your kindness and humbly apologize. We take a note of your comments related to bathrrom cleaning and we will transfer this to the proper department.We would like to have the pleasure of welcoming you on another occasion to provide you with the best experience and provide you the service for which we are renowned.Kind regards, Hotel SOFIA Barcelona
Yuyang
1 King Bed
Stayed in Apr 2024
Couples
3 review
Outstanding
Posted on Jul 7, 2024
Good breakfast.
Beat-WS
1 Queen Bed
Stayed in Jun 2024
Family
10 review
Great
Posted on Jul 4, 2024
As usual.
Guest User
1 King Bed
Stayed in Aug 2023
Family
5 review
Very Good
Posted on Sep 2, 2023
nice hotel with good service
Response from Property: Dear Guest, We are glad to know that you have enjoyed your experience with us at SOFIA Barcelona and we thank you for your good scores and comments, which we have shared with our entire Team.Thank you for staying with us and we hope to see you again soon In Barcelona.Best wishesHotel SOFIA Barcelona