Sunotel Aston Reviews
Sunotel Aston
C/ de París, 101, 107, Barcelona, Catalonia, 08029, SpainView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Sunotel Aston Guest Reviews
3.8/5
Good
52 review
Verified reviewsLocation3.9
Amenities3.7
Service3.8
Cleanliness3.8
Filter by:
Sort by:
All reviews(52)
Positive reviews(35)
Reviews with photos/video(9)
Negative reviews(15)
Will
Economy Room
Stayed in Apr 2024
Couples
1 review
Posted on Apr 14, 2024
I stayed at different hotels all over the world including Asia, Australia, Europe and South America. This was the first time I opened the hot water from a hotel and it appeared brownish @@! It took an hour flushing to turn back transparent.
Guest User
Economy Room
Stayed in Apr 2023
Couples
1 review
Posted on Apr 15, 2023
Rooms are super basic - not even any tea/coffee facilities and beds/pillows are cheap and not the most comfortable. Breakfast was well worth the money and was a great spread. One of the Receptionists was really helpful and supportive when asking questions - the other not so much! Parking good value at €23 per day.
JohnO
Standard Double Room
Stayed in May 2022
Couples
64 review
Very Good
Posted on May 18, 2022
Hotel’s location was really good. Not far from major touristic attractions.
Севинч
Economy Room
Stayed in Apr 2024
Family
1 review
Very Good
Posted on Apr 13, 2024
The hotel is very good. All the front desk staff are very friendly. The room has all the amenities, clean and comfortable. They cleaned every day and changed towels. The location of the hotel is very good, close to the center and there are all the necessary establishments nearby.
On the downside, the closet door in our room was broken; it simply wouldn’t open. We asked for it to be fixed, they said they would fix it tomorrow, but they didn’t fix it. Water was only supplied to the room once. When booking it was stated that there would be heating in the room, but there was none. There were no slippers and the floor was very cold.
Original TextTranslated by Google
Guest User
Economy Room
Stayed in Apr 2024
Solo travelers
1 review
Posted on May 4, 2024
The facility is similar to an old motel, but the staff is friendly and it is easy to connect with the local area.
Original TextTranslated by Google
Guest User
Economy Room
Stayed in Dec 2023
Family
1 review
Very Good
Posted on Dec 22, 2023
Does not have air conditioning in the rooms, so it is very very hot in any case for this period (December). 
Jacuzzi and swimming pool not accessible during this period (December)
Staff, very friendly and attentive and responsive to requests.
Very friendly and welcoming hall.
Satisfied overall. 
Original TextTranslated by Google
MAO
Economy Room
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 5, 2024
It was close to *** and easy to use!
It was beautiful!
Original TextTranslated by Google
Tim Matthias
Economy Room
Stayed in Jan 2023
Solo travelers
5 review
Very Good
Posted on Feb 6, 2023
The hotel gives an upscale impression, but unfortunately my room was not in good condition. In the window area there was mold behind the curtain.
Original TextTranslated by Google
Anonymous User
Economy Room
Stayed in Nov 2022
Business travelers
6 review
Great
Posted on Nov 21, 2022
would repeat
Original TextTranslated by Google
Guest User
Economy Room
Stayed in May 2022
Couples
1 review
Very Good
Posted on May 14, 2022
Super good found
Original TextTranslated by Google
Guest User
Stayed in Sep 2024
Couples
Posted on Sep 22, 2024
The only reason its not a 1 star is the staff was very friendly and nice Day 1 our room was beside the elevator , you could hear and feel everything , the bed was and old mattress with no topper so you felt all the springs . If you moved a bit it felt like you would fall as it was very unstable . The showers were so dangerous the water temp would fluctuate pn its own from scolding hot to ice bath making it impossible to shower. They were able to change our room and it wasn't much better . The rooms wall are so thin you hear everything in the halls and rooms beside you . The bed was a bit better but heres the fun part , the shower was loaded with black mold , the corners the tiles the ceiling all of it it was inhabitable .The shower temp was not as bad but still had moments of boiling water . All the baseboards were just so water logged , the ac was broken and stuck on its coldest temp . All in all we would never recommend to stay there after night 2 we developed a cough and since leaving have started to feel better Pictures also make it look much bigger , everything is much smaller
Guest User
Stayed in Mar 2024
Other
Posted on Mar 1, 2024
Absolutely disgusting. Bathrooms full of mould, filth and nothing like what you see on the pictures. They clearly don’t have a clue when it comes to hygiene by allowing the shower head to clog up with that much limescale the water struggles to come out. Hotel is falling apart round the communal areas with wallpaper falling off the walls and fire hoses falling out the walls. Director takes no responsibility for his hotel after emailing me explaining how our comfort and satisfaction is his utmost priority however won’t do a thing for you except out a cheap €5.00 bottle of wine in your room. Moved us rooms and all you could smell was pure sewage that made us sick most days in a hot room. Internet is rubbish, staff can’t make a decision and all in all I would strongly recommend you find a different hotel. Even the most basic hotels have a standardised cleaning routine that this place clearly missed.
Response from Property: Dear Mr. Stewart, Once again, we appreciate your stay at our hotel. As informed during your stay, cleanliness is one of the fundamental aspects in our standards, as we consider it essential for our guests' comfort. This is reflected in the positive comments we receive both onsite and online. We regret that your room was not in optimal condition upon arrival, and we promptly communicated this to you, offering a room upgrade to a higher category. We also regret that the complimentary wine offered did not meet your price expectations; it was intended as a gesture of goodwill. Regarding your comment about the fire hoses, please be informed that they are newly installed and currently under construction to comply with the latest fire safety regulations, which is a top priority for us. Our technical team has reviewed the wifi network, and it is functioning correctly. We have not received any complaints during your stay, and we have two fiber lines to ensure wifi coverage for our guests. Demanding a refund in exchange for not posting negative reviews online is unprofessional, especially coming from someone representing themselves as a hotel manager. Leaving without settling the outstanding bill is also not an elegant approach, as you have done. Once again, we thank you for your stay. Best regards, Albert Lopez Hotel Manager
E5246AMlouisel
Stayed in Aug 2024
Couples
Posted on Aug 9, 2024
The pool area did not have any shade except for in the bar where you needed to buy something to sit down. Also the music played in the pool area where way to loud, i could not concentrate on reading. The staff both at the pool and at the front desk were not very welcoming or smiling. This hotel was okay since it had a fine bed and were clean. Small room. Fine location. If you do go you should try the brunch restaurant very close called "my friend". This is very good. Also we did not have breakfast included, and this was a good decision as there were many good cheap cafe's very close.
Response from Property: Dear Guest, Thank you for your review. We're glad to hear you found the bed comfortable, the room clean, and the location convenient. However, we’re sorry that the pool area didn't fully meet your expectations, especially regarding the lack of shade and the loud music. We appreciate your feedback on the staff's friendliness and will work on improving this aspect. It's great to know you enjoyed the nearby brunch spot, and we'll take your comments into account to enhance the experience for our future guests. We hope to have the opportunity to welcome you back and provide a better experience next time. Best Regards, Albert López Hotel Manager
J9362TIrichardc
Stayed in Jul 2024
Family
Outstanding
Posted on Jul 18, 2024
Hotel within 5 min walk of Metro, cafes and bars. Found the hotel to be spotless and the staff very friendly, couldn’t do enough for us. The room was also very clean and had everything we needed. Breakfast, buffet style, with very nice Spanish touches - caters for all tastes. The rooftop pool and bar was very welcome in the afternoons. The restaurant is reasonably priced for a three course meal, and the waiter/cocktail maker - what a showman - fantastic evening. Can’t wait to come back!!!
Response from Property: Dear Richard, Thank you so much for your fantastic review! We are delighted to hear that you enjoyed our convenient location, cleanliness, and the friendliness of our staff. It's great to know that you found the room well-equipped and that you appreciated our breakfast buffet with its Spanish touches. We’re pleased that you had a relaxing time at the rooftop pool and bar, and enjoyed a fantastic evening at our restaurant. Your compliments about our waiter/cocktail maker are especially appreciated. We can’t wait to welcome you back! Best regards, Albert Lopez Hotel Manager
Dreamer02410084312
Stayed in Apr 2024
Couples
Very Good
Posted on Apr 26, 2024
Great! Nice hotel. Very close to a metro station that made it very easy to get around the city. The rooms decor was a bit old and outdated but everything was clean and working so can’t complain. The pool area was nice and clean. The pool was a bit cold but we visited in April so it was expected. Lots of sunbeds around the pool area too, would definitely recommend this hotel and stay again!
Response from Property: Thank you for your review! We're glad to hear that you had a great experience at our hotel and that you found our location convenient, especially with the nearby metro station. We appreciate your feedback regarding the room decor and are pleased that everything was clean and in working order during your stay. It's great to know that you enjoyed the pool area, despite the water being a bit cold in April. We'll keep your recommendation in mind, and we look forward to welcoming you back on your next visit! Best Regards, Albert Lopez Hotel Manager