C/ de Mallorca, 661, Barcelona, Catalonia, 08027, SpainView Hotel Details
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Arcelon Hotel Guest Reviews
4.4/5
Very Good
278 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(278)
Positive reviews(259)
Reviews with photos/video(67)
Awesome rooms(67)
Great value for money(22)
Close to metro(21)
Convenient for shopping(19)
Tasty food(18)
Convenient public transportation(13)
Large rooms(12)
Friendly front desk staff(10)
Negative reviews(19)
Guest User
Interior Double Room
Stayed in Jun 2024
Business travelers
75 review
2.5/5
Posted on Jun 18, 2024
The location is a bit scary, especially when during the walk from the train station. I believe it is around a poverty area. However, it is actually close to L1 subway station which is better. After a few days staying, it seems not too bad, especially with a supermarket around the corner. The hotel is new so the facilities is still good. Room is decent and it has a large window looking over the street. It will be too noisy to open it at night though. I must complain that I put the towels on the floor on the 2nd day hoping to change but I found the towels hanging instead of folded when I return. As the towels look bit worn even though it is a new hotel, I was worried that those were used towels! Should leave it folded if it has been replaced.
Response from Property: Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn't meet your expectations. We strive to provide the best service possible and will take your comments into consideration to improve in the future.
Milena2
Interior Double Room
Stayed in May 2024
Family
17 review
4.7/5
Amazing
Posted on May 24, 2024
breakfast! be sure to take breakfast! We walked around the whole of Barcelona and didn’t need a taxi, the location was convenient - go for a walk and enjoy!
6/8
Response from Property: Thank you for your enthusiastic recommendation! We're delighted to hear that you enjoyed exploring Barcelona on foot and found our location convenient for your adventures. We're glad you found it unnecessary to use a taxi during your stay.We appreciate your suggestion to enjoy breakfast at our hotel. We believe that starting the day with a delicious meal sets a positive tone for the rest of the day, and we're glad you found it worthwhile.We look forward to welcoming you back to Hotel Arcelon in the future.Best regards,Marc
Guest User
Interior Double Room
Stayed in May 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jul 18, 2024
The location and cleanliness is good, it’s convenient to take the subway. The sound insulation was just so so but acceptable. When we were staying there somehow there’s one dat the AC could not work, but the staff provided a fan, which was good.
Response from Property: Thank you so much for your kind words! We truly appreciate your positive feedback. It’s incredibly gratifying to know that our efforts have made a difference and that you had a positive experience. Your encouragement means a lot to us and motivates us to continue striving for excellence.
Anonymous User
Interior Double Room
Stayed in Apr 2024
Solo travelers
14 review
3.5/5
Posted on Apr 23, 2024
Overall satisfactory. Five minutes walk to Metro Navas that connects well to most sceneries within 10-20 minutes. Quiet neighbourhood at night need to be cautious when walk alone. Breakfast limited for EUR15. Next to a primary school and traffic could be a bit noisy during daytime. Nice room layout. Comfy bed and pillows
Response from Property: Thank you for sharing your feedback with us. We're disappointed to learn about your experience with the soundproofing in your room.Please accept our sincere apologies for any inconvenience this may have caused. We take your feedback seriously and will work diligently to address this issue and ensure that all of our guests enjoy a peaceful and restful stay.We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved experience in the future.
Guest User
Interior Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room was spacious, elegantly decorated, and offered breathtaking views of the city view. The staff went above and beyond to ensure my stay was comfortable and memorable.
Response from Property: Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found your room spacious, elegantly decorated, and enjoyed the breathtaking views of the city. It's wonderful to know that our staff went above and beyond to make your stay comfortable and memorable.Your kind words mean the world to us, and we truly appreciate your feedback. We look forward to welcoming you back for another memorable stay in the near future!
Natalia Polderman
Interior Double Room
Stayed in Mar 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Mar 14, 2024
The staff is really nice, I don’t know why people complain about no English, but so far all the staff spoke decent English. The beds are super comfy
Response from Property: It's great to hear that you found our staff to be nice and that you had positive interactions with them. We strive to provide excellent service to all our guests, regardless of language barriers. We're also glad that you found the beds to be super comfy! If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!Best regards,MarcReceptionist, Hotel Arcelon
Guest User
Interior Single Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Reception desk staff were helpful and attentive. the room was of a great size with a fully opening door/window. location was great for getting to the beach and a few of the main attractions by bike. and the price was fantastic. I would definitely stay there again.
Guest User
Interior Double Room
Stayed in Feb 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Feb 22, 2024
I am a single traveler and it is my first time to visit Barcelona. Hotel Arcelon is a very good boutique hotel for to stay. The hotel is new and tidy. It is located in a very convenient location, there is a bus stop and metro station located next to the hotel, 15 mins can get to the city center.
The staffs are extremely helpful, they are willing to help if guesses have any needs
All in all, I would highly recommend any traveler to stay in Hotel Arcelon.
Response from Property: Thank you for sharing your experience with us! We're thrilled to hear that you found Hotel Arcelon to be a great choice for your stay in Barcelona. Our team works hard to provide a comfortable and convenient experience for all our guests, and we're glad to hear that our location, cleanliness, and helpful staff met your expectations. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to Barcelona. If there's anything else we can assist you with, please feel free to let us know.Best regards,MarcHotel Reception
黑糖珍珠奶茶
Interior Double Room
Stayed in Mar 2024
Family
32 review
3.7/5
Posted on Mar 6, 2024
Good location, friendly staff, nearby the metro and bus station, everything is great
Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's location, friendly staff, and proximity to the metro and bus stations. Your satisfaction is our priority, and we're glad that everything met your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another great stay in the future!Best regards,MarcReceptionist, Hotel Arcelon
Guest User
Double Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Friendly staff, nice service. Location is a little far away from the city center but 10 mins walk to the subway station. Quiet and safe neighbouthood, with several nice bars and shops around. Great view on the roof top.
Response from Property: Thank you for sharing your feedback with us! We're delighted to hear that you found our staff friendly and enjoyed the service provided. While our location may be a bit far from the city center, we're glad you found it convenient with a short walk to the subway station. It's great to know that you felt comfortable in our quiet and safe neighborhood, and that you appreciated the nearby bars and shops. We're also thrilled that you enjoyed the great view from our rooftop. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back for another pleasant stay in the future!Best regards,MarcReceptionist, Hotel Arcelon
Guest User
Interior Double Room
Stayed in Jul 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 19, 2024
The room was spacious, clean and beautiful, accurate with the photos, the staff is always kind and attentive. I would come back ☺️
Response from Property: Thank you so much for your kind words! We truly appreciate your positive feedback. It’s incredibly gratifying to know that our efforts have made a difference and that you had a positive experience. Your encouragement means a lot to us and motivates us to continue striving for excellence.
Funny Frog(Angry version)
Interior Double Room
Stayed in Dec 2023
Travel with friends
8 review
4.7/5
Amazing
Posted on Dec 28, 2023
Arcelon Hotel offers a truly exceptional experience. From the moment you step into the modern and elegantly designed lobby, the attention to detail is evident. The staff's warmth and professionalism create a welcoming atmosphere, ensuring a pleasant stay. The rooms are spacious, tastefully decorated, and equipped with modern amenities that cater to both business and leisure travelers. The on-site dining options showcase a diverse culinary experience, delivering delicious meals with impeccable service. The hotel's central location provides convenient access to local attractions, making it an ideal choice for anyone seeking comfort, style, and convenience during their stay. Arcelon Hotel exceeds expectations, setting a high standard for hospitality.
Response from Property: Thank you very much for your glowing review of Arcelon Hotel! We're thrilled to hear that you had such a wonderful experience with us. Providing exceptional service and ensuring our guests feel welcomed and comfortable are our top priorities, so we're delighted that you felt the warmth and professionalism of our staff from the moment you arrived.It's fantastic to know that you appreciated the modern and elegant design of our lobby and found our rooms spacious, tastefully decorated, and well-equipped with amenities to suit both business and leisure travelers. We're also pleased to hear that you enjoyed the diverse culinary offerings at our on-site dining options, along with the impeccable service.Our central location is indeed ideal for exploring local attractions, and we're glad you found it convenient during your stay.Thank you once again for your kind words and for choosing Arcelon Hotel. We look forward to welcoming you back for another exceptional experience in the future!Warm regards,
Guest User
Interior Double Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Very comfortable area, surrounding like a residential area, very safe. There's a supermarket downstairs. There is also a small train station directly to the airport within ten minutes, and the subway station and bus stop will be closer. The front desk service is also very good. The bathroom in the room is very large! Great experience!
Response from Property: It sounds like you had a wonderful experience! A comfortable area with nearby amenities like supermarkets and transportation options can really enhance a stay. And it's great to hear that the front desk service was also excellent. Thanks for sharing your positive feedback!
Zhixi
Interior Single Room
Stayed in Jul 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jul 15, 2024
Everything was great except the location. Which was a little bit far from everywhere.
Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We appreciate your comments regarding our location and understand that it may not have been as convenient as you would have liked. We will certainly take this into consideration for future improvements.Should you choose to stay with us again, our front desk team would be more than happy to assist with transportation options and recommendations to make your travels easier.We hope to welcome you back soon!Best regards,Miriam, from desk team.
Guest User
Double Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 3, 2024
The hotel is new. The room is modern & has a simplistic style. It has windows which can be opened which is good! The breakfast has many choices & is delicious! I would recommend this hotel!
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our new hotel. It's great to know that you appreciated the modern and simplistic style of our rooms, as well as the windows that can be opened for fresh air.We're also thrilled that you found our breakfast to be delicious with many choices. Your recommendation means a lot to us, and we look forward to welcoming you back to Hotel Arcelon in the future.Best regards,Marc