Hotels near Primark, Barcelona

We had the good fortune to land at this hotel after an American Airlines flight was returned to Barcelona midair. We were shuttled to different places in the airport and waited almost 7 hours for information from AA. We were then given no paper voucher but sent to this hotel and told to give our names. This was an exercise in trust and we had no idea how it would turn out when we arrived at the hotel. Hotel staff were amazing, and helped us every step of the way. Apparently American Airlines was communicating in some fashion with the hotel even though the airlines was not communicating with us. There was a plane load of people at the hotel and the hotel staff handled this unexpected bevy of people with professionalism and good humor. The property itself was fantastic, three restaurants, rooftop pool and bar and fantastic food. We were so grateful to have landed at this hotel in what was otherwise very stressful situation. If you are looking for a hotel with exemplary staff close to the beach, with fantastic amenities, this is the hotel for you

The hotel is a little far from the metro but still accessible by taxi or bus. During the spring the rooftop was a bit too chilly for us and the pool is not heated. It’s also very small and extremely shallow so it’s more of a wading pool. Nice view of the sea and okay service.

Avoid this hotel, This hotel has lot of problems specially for geust that are planning to stay longer than 3 dyas. Please read it till the end!!!!!!!!!!!!!!!! First of all the problems started before whe arrived with this hotel. Whe booked suite with an early checkin and sended an email with the question from wich time whe can checkin while whe booked an early checkin. Whe got an email back from manuela wich she didnt chekced my booking at all even i sended their my booking nr. She reply’s that early checkin is upon availability. After sending a mail back she says sorry about the misunderstanding because i have already booked the early checking, she just didnt checked my personal details before sending a email back. The next few days i sended a email again about taxi’s etc….and mosts email wont get answered. The days whe arrived in our suite. Huge leaking in the shower. Molt is growing on the wet carpet. Whe have reported this at least 4/5 times and only 2 times they taken action, ask this to the housekeepers and even they told me that they reported it many times. Whe are just suprised that they told us that the hotel staff isnt listen to them!. They just ingnore it in most cases. Guesst are not always able to use the swimming pool while you payed for the hotel as a guest becasue companies have to constantly rent the pool so that guests can't use it, especially in the evenings. We also noticed that noise from the roof daily. almost every day there is a party going on on the roof with music which is no problem at all, only the music is on so loud that you can hear it in the rooms. almost every day there is a party going on on the roof. very bad for the people who want to get up early the next morning or have to go to work so that their sleep is disturbed by this. Keycards in the lift/elevator are not workin gprperly. When you insert the card to go up it wont work. It turns out lot of guests having this issue. I contact the front office in regards to the lunch for 21 september because whe needed to check out at 07:00 and wont make it with the breakfast so asked them what their options are. as if it couldn’t be whorse. 1 male young employee who says on the front office at 19 september at 06:30- in the morning ”oooh no problem” i need to check with reservation departement you are a premium member , booked via our website, I can arrange for you to give you a refund for that day and having a take away breakfast isnt worth the money (in a verry rude and innoproriate way), seriously ? this is the way how you talk to your hotel guest ? the take away isnt worht it ??, asked for a confirmation email , he promised me to contact the reservation department and promise contact me to contact me at the end of the day but as expected nothing heard. End of the day i contacted the front office again and ofcourse i spoken to manueala, manuela told me its not possible to get a rufund wich is totally fine but how she know that ? without contacting reservation depa

Impossible to say enough great things: Incredible service, wonderful, friendly, attentive English fluent staff. they went ”above and beyond” with our particular challenges. Breakfasts, housekeeping, David on the pool level, and all staff-are the best ever. we have traveled all over the world, and I wish I could have them and the hotel every were we will be going. They offered suggestions and ideas and guidance on everything-touring, restaurants, and transportation. Better than the Four Seasons we have stayed at. Location was perfect too.

The location was excellent and I felt very safe when out for a run in the early morning. The staff were friendly and helpful. We took advantage of the hotel breakfast and it was perfectly acceptable -- nothing spectacular but no problems either. The shower in particular was a problem in that it drained poorly, was very slippery when wet (see: drained poorly), and caused a lot of flooding on the floor of the main bathroom, which increased the slippery danger. The beds were comfortable and I appreciated the staff leaving an extra pillow in the armoire if we wanted it.

This hotel was in a great location for walking to all the sites. For the most part it was quiet, but I was there in Oct 2022 (not the height of tourism months). It's a small room, but the layout is quite efficient and does the job. I should mention that this hotel is above the subway so you will hear passing trains. I use white noise at night so it's not a problem for me. The beds were decent and they move twins together for a king or apart for separate beds. The pillows were decent as well. The shower was excellent...good pressure and very large. The room is very clean and tidy. You won't get any toiletries like a shower cap and the like. They do supply glasses and a tea kettle, but you won't get a coffee maker. The lobby is really nice. They do a breakfast buffet if you like for a separate fee. There are many nice restaurants a short walking distance. Some of the better restaurants we attended were near the market just down the street. This is also waking distance to the Sagrada Familia.

Very good, the hotel staff are very handsome and provide good service! The environment is also very comfortable and clean. The only drawback is transportation. Uber drivers cannot go to the hotel entrance.

Booked a family suite and didn't expect to get 2 separate rooms with interconnected entrance!! Rooms are large and clean, new modern deco, lots of mirrors, be prepared to run into a few morrors when moving in! 😅 Best location! Can't ask for any better location in Barcelona! Right on the best street of Barcelona, where all the big brands are located, LV, Hermes, Gucci, Dior, you name it, also next to Casa Mila and able to see Casa Batllo from some rooms and Sagrada Família from roof top bar! Which is a bonus! as roof top bar is about 2 storeys higher than most buildings around and you can go up and enjoy a drink anytime! Metro station is 5 mins away. Only down side is Mrs spending too much time and money at the big brands! 😅 And you pretty much can get there as first customer in the morning, less queuing! 👍

Perfect location to mix relax with sport and cultural activities. The Hotel has fine cuisine restaurant that deserve to try name FIRE, the SPA is also a nice experience for energizer yourself. Staff efficiency and courtesy complete my comments on of course the room view and confort is fantastic.

The hotel service and environment are good! When I first arrived, it was a bit cold at night, but the room can actually adjust the heating, which is great! I was assigned a room with a street view. There was a two-person sofa by the window and a good bench for placing items. The only thing I don't like is the shower in the bathtub. Only half of the glass has no door. Water easily splashes out during the shower and there is no way to separate dry and wet. The hotel is very conveniently located, with supermarkets, bakeries and restaurants not far away. It is about a 10-minute walk from both Batllo and Mira. It is also within a ten-minute walk from several subway stations. It is quite convenient to take the Airport Express R2 to Passeig de Gracia.