Festival Leisure Park, Waterfront Walk, Basildon, SS14 3DG, United KingdomView Hotel Details
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1 night
Holiday Inn Basildon, an IHG Hotel Guest Reviews
4.2/5
Very Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.4
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All reviews(117)
Positive reviews(29)
Reviews with photos/video(2)
Clean and tidy(5)
Negative reviews(1)
Guest User
Standard Room with Double Bed
Stayed in Jun 2024
Couples
6 review
4.0/5
Very Good
Posted on Jul 21, 2024
We stayed 1 night while visiting family. The room was a reasonable size, comfortable bed, and clean environment. There was a wedding in our first evening but we were not disturbed by any noise.
Breakfast was really good but expensive for a buffet style breakfast.
Parking is quite tricky given that the area is busy. We became members to get it free. The desk clerk was very quick and organised. Unfortunately, the morning after the wedding, there was a smell of vomit outside the main door.
Guest User
Standard Two Double Bed Room with Sofa Bed
Stayed in Jan 2024
Family
1 review
3.5/5
Posted on Feb 13, 2024
Great size room. Advertised as 4star….don’t know in what year that would be…more a 2star! Window cill & wall in bedroom really rotten, dated furniture, all a bit scruffy, had to keep window open as room a bit smelly but then was really noisy through the night with lorry deliveries, extracter fan in bathroom not working so really steamy, cracks in tiles where shower is, rotten door frame in bathroom too. Didn’t complain at time as only staying 2 nights just to sleep - sheets etc nice & clean but pillows not comfortable, old & sunken. Wouldn’t stay again.
daniel
Standard Room with Double Bed
Stayed in Jul 2023
Couples
19 review
4.5/5
Great
Posted on Aug 7, 2023
For an old hotel the housekeeping do a really good job. I was surprised how good and quiet this hotel was. If your looking for a hotel in Basildon this hotel is worth considering.
Guest User
Standard Room with Double Bed
Stayed in Oct 2024
Business travelers
113 review
5.0/5
Outstanding
Posted on Dec 9, 2024
As always good
Guest User
Standard Room with Double Bed
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 30, 2022
Room nice and cleaned Good facilities nice
friendly staff at desk as well as the people working behind the bar and breakfast Also good location for restaurants and nightlife
Anonymous User
Standard Room with Double Bed
Stayed in Sep 2022
Family
1 review
3.2/5
Posted on Nov 1, 2022
Hotel was in good location and very good reception. The room was old style and bathroom was very small
Guest User
Standard Room with 2 Single Beds
Stayed in Sep 2022
Family
1 review
4.5/5
Great
Posted on Oct 25, 2022
Fantastic happy helpful staff
Made our stay enjoyable
Shame about the absence of a small refrigerator in the room.
Beautiful clean towels and bed linens
Not enough shower soap for 2.
Jacqueline Dawn
Standard Room with Double Bed
Stayed in Sep 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 3, 2022
Very clean and excellent service. Very nice bar area. Had free parking on site which is really helpful. All in all a very good overnight stay.
Abraham
Standard Room with Double Bed
Stayed in Aug 2022
Couples
4 review
2.7/5
Posted on Oct 2, 2022
Booked for a double room. Got offered two single beds. Not friendly and welcoming receptionist.
Sosiska
Standard Room with Double Bed
Stayed in Aug 2022
Other
14 review
4.0/5
Very Good
Posted on Sep 30, 2022
Nice place to stay overnight and delicious water on reception 🫢
Guest User
Double Room
Stayed in Nov 2021
Couples
1 review
4.2/5
Very Good
Posted on Dec 31, 2021
Ideal hotel after a night out in Basildon, shame the bar was shut when we got back after dinner as we would have loved a drink before heading up. Room was clean and well maintained and staff friendly.