Hotels near Pipps Hill Retail Park, Basildon

The staff are amazing! Kind , friendly, caring! Aymen the receptionist is just so nice! I won’t stay anywhere else, have been using for business for about a year , value for money! I always feel safe and as they know I stay alone always make sure I’m ok ! I won’t stay anywhere else when I’m down for business.

very suitable for leisure vacation

This hotel is adequate enough and our room on level 1 was a good size. In nicer weather a lovely outdoors space with good view can be utilised. The restaurant in this hotel is very nice and worth a visit. The music in the restaurant for breakfast was much more the vibe I would expect with a boutique hotel (chill out Ibiza). The music the night before in the bar area was questionable (boy George) and not aligned to the following morning. The one irritation with this hotel is the fact they do not make you aware (our receptionist) did not anyway! About the parking in front of the hotel not being Free on a Sunday. On arrival we were not lucky enough find a space in the hotels carpark so parked opposite the hotel entrance. Once we checked in we asked if parking was free at the front. The receptionist confirmed it was not free so we downloaded the app and paid ( she did not make this information known on arrival). The receptionist did not then explain parking was also required for the Sunday. We were issued a fine at 08:20 Sunday morning. After paying the fine I spoke to the hotel to give my recommendation that all hotel guests should be made fully aware of parking rules. The receptionist I spoke with said she always tells people and I just confirmed that our receptionist did not. When I left on the Sunday with my fine I counted how many other cars also had a ticket. The number was 10. I do not believe this hotel is doing its best to inform guests which leaves a question mark for me. I personally won’t be returning as I feel other hotels in Southend area have the edge and the fine has left a bit of a negative experience that could have easily been avoided.

I am a regular traveller for work and stay in many hotels, and I am so over it. But this B&B was such a delight, I wish I’d discovered it years ago. The room was so beautifully maintained, I felt like I was the first guest to stay in it. The owners have spared no expense and the quality of the bathroom, the floors and facilities add to the luxury-feel. The room lacked nothing, from mini-bar fridge, refreshments, hairdryer, fan, make-up removing cloths… I am not going to bore you but I did not need to pack any of my “just-in-case” travel items. The owners have thought of everything to make this an upgrade on home-from-home. The owners are also the perfect hosts. Very relaxed, friendly and welcoming but not at all in-your-face. I was given lots of space to relax and come and go as needed. Downstairs has a lovely guest lounge and veranda that is open and peaceful. I stayed two nights for work and slept brilliantly both nights, and the location is ideal for accessing Southend .